Service and warranty
We recommend that you read this publication
thoroughly. Your vehicle is covered by the fol‐
lowing warranties:▷New Vehicle Limited Warranty▷Rust Perforation Limited Warranty▷Federal Emissions System Defect War‐
ranty▷Federal Emissions Performance Warranty▷California Emission Control System Lim‐
ited Warranty
Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
Your vehicle has been specifically adapted and
designed to meet the particular operating con‐
ditions and homologation requirements in your
country and continental region in order to de‐
liver the full driving pleasure while the vehicle
is operated under those conditions. If you wish
to operate your vehicle in another country or
region, you may be required to adapt your ve‐
hicle to meet different prevailing operating
conditions and homologation requirements.
You should also be aware of any applicable
warranty limitations or exclusions for such
country or region. In such case, please contact
Customer Relations for further information.
Maintenance
Maintain the vehicle regularly to sustain the
road safety, operational reliability and the New
Vehicle Limited Warranty.
Specifications for required maintenance meas‐
ures:
▷BMW Maintenance system▷Service and Warranty Information Booklet
for US models▷Warranty and Service Guide Booklet for
Canadian models
If the vehicle is not maintained according to
these specifications, this could result in seri‐
ous damage to the vehicle. Such damage is
not covered by the BMW New Vehicle Limited
Warranty.
Data memory
Numerous electronic components in your vehi‐
cle contain data memories that store technical
information on the vehicle condition, events and faults, either temporarily or permanently.
This technical information generally docu‐
ments the state of a component, a module, a
system or the environment.▷Operating conditions of system compo‐
nents, such as filling levels.▷Status messages from the vehicle and its
individual components, such as wheel rpm/
speed, motion delay, transverse accelera‐
tion.▷Malfunctions and defects in important sys‐
tem components, such as lights and
brakes.▷Vehicle responses to special driving situa‐
tions, such as airbag deployment, use of
the stability control systems.▷Ambient conditions, such as the tempera‐
ture.
These data are of a technical nature only and
are used to detect and eliminate faults and to
optimize vehicle functions. Travel profiles of
routes driven with the vehicle cannot be cre‐
ated from these data. If services are used, for
instance in the event of repairs, service proc‐
esses, warranty cases, quality assurance, etc.,
this technical information can be read out from
the event and fault data memories by service
personnel, including the manufacturer, using
special diagnosis tools. This service personnel
can provide you with more information if
needed. After troubleshooting, the information
in the fault memory is cleared or overwritten
continuously.
Situations are conceivable during the use of
the vehicle in which these technical data could
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If a second call comes in during an ongoing
call, a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active
call.
1."Telephone"2."Active calls"3. "Hold"
The existing call is put on hold.4.Dial the new phone number or select it
from a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The call on hold is resumed.
Establishing a conference call Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute When a call is active, the microphone can be
muted.1."Telephone"2."Active calls"3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling de‐
vices, e.g., to make a remote inquiry of an an‐
swering machine. The DTMF code is needed
for this purpose.
1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected
to make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
When using the features and systems descri‐
bed here, adhere to local regulations.
TeleService General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
Different variants of TeleService may be imple‐
mented in the vehicle. The following condi‐
tions must always be met:
▷Wireless reception is available.▷The ignition is switched on.▷A current ConnectedDrive subscription or
a vehicle equipped with intelligent Emer‐
gency Request.Concierge service
General information The Concierge service offers information on
events, gas stations, and hotels, and provides
phone numbers and addresses. Hotels can be
booked directly using the Concierge service.
The Concierge service is part of the optional
Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
Concierge service. Phone numbers and ad‐
dresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 208.
Roadside Assistance At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 84.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.Seite 220CommunicationConnectedDrive220
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▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps
1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.
Remote Services
With Remote Services, a connection can be
established between a mobile phone and the
vehicle. This connection can be used, for ex‐
ample, to lock and unlock the vehicle.
Depending on the vehicle, additional functions
may be available.
To be able to use the functions, the My BMW
Remote app must be downloaded. Operation
takes place via the app.
Alternatively, the functions can also be used
via the ConnectedDrive Hotline.
The operating instructions for the My BMW
Remote app can be found on the Connected‐
Drive portal or at www.bmw.com.
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Radio ready state, switchedon 58
Radio setting, refer to Radio ready state 58
Rain sensor 63
Random 173
Random playback 173
Range 75
RDS 165
Reading lights 91
Reading out loud 212
Rear lamp, refer to Tail lamp, bulb replacement 248
Rear lights, refer to Tail lights 247
Rearview mirror, refer to Mir‐ rors 52
Rear window de‐ froster 111, 114
Recirculated air mode 110, 113
Reclining seat, refer to Back‐ rest 48
Recommended tire brands 235
Redialing 201
Refueling 224
Remaining range, refer to Range 75
Reminders 212
Remote app 221
Remote control 32
Remote control, battery re‐ placement 41
Remote control, Comfort Ac‐ cess 39
Remote control, garage door opener 116
Remote control, malfunc‐ tion 36
Remote control, removing from the ignition lock 57
Remote control, tailgate 35
Remote control, univer‐ sal 116
Remote inquiry 200 Remote Services 221
Replacement fuses, refer to Spare fuses 250
Replacement remote con‐ trol 32
Replacing wheels/tires 234
Reporting safety defects 9
Reservoir for washer fluid 65
Restraining systems, refer to Safety belts 50
Restraint system for chil‐ dren 55
Retaining straps, securing cargo 134
Retractable hardtop, conven‐ ient opening and closing 35
Retractable hardtop, opening and closing 44
Retractable hardtop, remote control 35
Retreaded tires 235
Reverse gear, 7-gear auto‐ matic transmission 69
Reverse gear, 8-gear auto‐ matic transmission 66
Reverse gear, manual trans‐ mission 65
Rim cleaner, care 259
Road, avoiding 151
Road detour 151
Roadside Assistance 217
Roadside parking lights 89
Roadworthiness test 80
Roof, refer to Retractable hardtop 44
Route 152
Route criteria, route 151
Route, displaying 152
Route section, bypass‐ ing 152
RSC Runflat System Compo‐ nent, refer to Run-flat
tires 234
Rubber components, care 259
Run-flat tires 234 Run-flat tires, tire inflation
pressure 228
Running lights, refer to Park‐ ing lamps/low beams 87
S Safe braking 131
Safety 7
Safety-belt height adjust‐ ment 51
Safety belts, care 259
Safety belts, damage 51
Safety belts, indicator/warn‐ ing lamp 51
Safety belts, reminder 51
Safety systems, airbags 92
Safety systems, safety belts 50
Safety tires 234
Satellite radio 166
Saving fuel 134
Scale, changing during navi‐ gation 154
Screen, refer to Control Dis‐ play 20
Search, refer to BMW On‐ line 218
Seat adjustment, electric 49
Seat adjustment, mechani‐ cal 48
Seat and mirror memory 51
Seat and mirror memory, re‐ trieving automatically 36
Seat Belt Reminder, refer to Safety belt reminder 51
Seat belts 50
Seat heating 50
Seats 48
Seats, adjusting 48
Seats, adjusting electri‐ cally 49
Seats, heating 50
Seats, memory, refer to Seat and mirror memory 51 Seite 282ReferenceEverything from A to Z282
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Seats, storing the setting, re‐fer to Seat and mirror mem‐
ory 51
Sensors, care 260
Service and warranty 8
Service requirements, CBS Condition Based Serv‐
ice 243
Service requirements, dis‐ play 80
Services, remote 221
Servotronic 104
Settings and information 77
Settings, clock, 12h/24h mode 79
Settings, configuring, refer to Personal Profile 32
Settings, DVD 175
Settings on Control Dis‐ play 80
Shift paddles on steering wheel, 7-gear automatic
transmission 70
Shift paddles on steering wheel, 8-gear automatic
transmission 67
Short commands, voice acti‐ vation 266
Side airbags 92
Side windows, refer to Win‐ dows 42
Sitting safely 48
Ski bag, refer to Through- loading opening with
integrated transport
bag 121
Slot for remote control 57
Smokers' package, refer to Ashtray 120
Snap-in adapter, mobile phone 203
Snap-in adapter, refer to Cen‐ ter armrest storage com‐
partment 124
Snow chains 235 Socket, OBD Onboard Diag‐
nostics 244
Socket, refer to Connecting electrical devices 120
Software applications, iPhone 220
Software part number 194
Software update 189
SOS, refer to Emergency Re‐ quest, initiating 251
Spare fuses 250
Special destinations, naviga‐ tion 145
Special equipment, series equipment 6
Specified oil types 240
Speed, average 75
Speed limit 85
Speedometer 16
Split screen 24
Split screen map set‐ tings 155
Spoken instructions, naviga‐ tion 153
SPORT+ program, Dynamic Driving Control 103
Sport program, 7-gear auto‐ matic transmission 70
Sport program, 8-gear auto‐ matic transmission 67
SPORT program, Dynamic Driving Control 103
Spray nozzles, refer to Clean‐ ing the windshield and head‐
lamps 64
Stability control systems 101
Start/Stop button 57
Start/Stop button, starting the engine 58
Start/Stop button, switching off the engine 59
Starting aid 252
Starting the engine 58
State/province, selecting for navigation 142
Stations, stored 170 Station, storing 164
Status information, iDrive 23
Status of Owner's Manual 6
Steam jets 257
Steering wheel 54
Steering wheel, adjusting 54
Steering wheel, buttons on the steering wheel 14
Stopping, engine 59
Storage compartments 125
Storage, tires 235
Storing the seat position, re‐ fer to Seat and mirror mem‐
ory 51
Storing the vehicle 260
Street, entering for naviga‐ tion 143
Summer tires, refer to Wheels and tires 228
Summer tires, tread 233
Suspension settings 102
Switches, refer to Cockpit 14
Switch for Dynamic Driving Control 102
Switching off, engine 59
Switching off, vehicle 59
Symbols 6
T Tachometer 74
Tailgate, opening from the in‐ side 38
Tailgate, refer to Trunk lid 38
Tailgate, remote control 35
Tail lamps, bulb replace‐ ment 247
Tail lights 247
Tank display 74
Tasks 211
Technical changes, refer to Safety 7
Technical data 264
Telephone 194
Telephone, adjusting the vol‐ ume 198 Seite 283Everything from A to ZReference283
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