ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
When using the features and systems descri‐
bed here, adhere to local regulations.
TeleService General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
Different variants of TeleService may be imple‐
mented in the vehicle. The following condi‐
tions must always be met:
▷Wireless reception is available.▷The ignition is switched on.▷A current ConnectedDrive subscription or
a vehicle equipped with intelligent Emer‐
gency Request.Concierge service
General information The Concierge service offers information on
events, gas stations, and hotels, and provides
phone numbers and addresses. Hotels can be
booked directly using the Concierge service.
The Concierge service is part of the optional
Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
Concierge service. Phone numbers and ad‐
dresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 208.
Roadside Assistance At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 84.
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 84.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
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Hood
Opening the hood Working in the engine compartment
Never attempt to perform any service or
repair operations on your vehicle without the necessary professional technical training.
If you are unfamiliar with the statutory guide‐
lines, have any work on the vehicle performed
only by a service center.
If this work is not carried out properly, there is
the danger of subsequent damage and related
safety hazards.◀
To avoid damage, make sure that the
wiper arms are resting against the wind‐
shield before you open the engine compart‐
ment. Do not open the engine hood before the
engine has cooled down; otherwise, injuries
may result.◀1.Pull the lever.2.Push the release lever to the right and
open the hood.Danger of injury when the hood is open
There is a danger of injury from protrud‐
ing parts when the hood is open.◀
Closing the hood
Close the hood from a height of ap‐
prox. 16 in/40 cm with momentum. It must be
clearly heard to engage.
Hood open when driving
If you see any signs that the hood is not
completely closed while driving, pull over im‐
mediately and close it securely.◀
Danger of pinching
Make sure that the closing path of the
hood is clear; otherwise, injuries may result.◀
Checking the oil level General information
Engine oil consumption depends on the driv‐
ing style and the conditions of use. A highly
sporty driving style, for example, results in
considerably higher engine oil consumption.
Therefore, regularly check the engine oil level
after refueling.
The concept
The car is equipped with an electronic engine
oil level check.
When the oil quantity reaches minimum level, a
Check Control message is displayed.
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2."Vehicle status"3."Engine oil level"
Possible messages
▷"Engine oil level OK"▷"Measurement not possible at this time."▷"Measuring engine oil level..."
Duration with the engine running: ap‐
prox. 3 minutes.
Duration while driving: approx. 5 minutes.
If engine oil was added, it may take up to
30 minutes to obtain an oil level reading.▷"Engine oil level below minimum. Add 1
quart!"
Add a maximum of 1 US quart/1 liter of en‐
gine oil at the next opportunity, refer also
to Adding engine oil below.▷"Engine oil level too high! Have this
checked."
Too much engine oil
Have the vehicle checked immedi‐
ately; otherwise, surplus oil can lead to en‐
gine damage.◀▷"Measurement inactive. Have this
checked." Do not add engine oil. It is possi‐
ble to continue driving. Note the newly cal‐
culated remaining mileage until the next oil
service, refer to page 80. Have the system
checked as soon as possible.
Adding engine oil
Depending on the engine, the filler neck is lo‐
cated in the middle, as shown, or at the front
corner in the engine cover.
Add a maximum quantity of 1 US quart/1 liter
of oil only after a corresponding message ap‐
pears on the Control Display.
Add oil promptly
Add oil within the next 125 miles/200 km;
otherwise, engine damage could result.◀
Protect children
Keep oil, grease, etc., out of reach of chil‐
dren and heed the warnings on the containers
to prevent health risks.◀
Oil types for refilling
Notes No oil additives
Oil additives may lead to engine dam‐
age.◀
Viscosity classes of engine oils
When selecting an engine oil, ensure that
the engine oil belongs to one of the viscosity
classes SAE 0W-40, SAE 0W-30, SAE 5W-40,
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MaintenanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
When using the features and systems descri‐
bed here, adhere to local regulations.
BMW Maintenance System
The maintenance system provides information
on required maintenance measures and thus
provides support in maintaining road safety
and the operational reliability of the vehicle.
Service scopes and intervals may vary with the
country version. Replacement work, spare
parts, fuels and lubricants and wear materials
are calculated separately. Additional informa‐
tion can be obtained from the service center.
Condition Based Service
CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 80, can be displayed on the Control Dis‐
play.
Service data in the remote control
Information on the required maintenance is
continuously stored in the remote control.
Your service center will read out this data and
suggest the right array of service procedures
for your vehicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently.
Storage periods Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/
activated-charcoal filter.
Service and Warranty Information Booklet for US
models and Warranty and
Service Guide Booklet for
Canadian models
Please consult your Service and Warranty In‐
formation Booklet for US models and Warranty
and Service Guide Booklet for Canadian mod‐
els for additional information on service re‐
quirements.
Maintenance and repair should be performed
by your service center. Make sure to have reg‐
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Use a clean tissue, cloth or something similar,
or hold the bulb by its base.◀
Light-emitting diodes LED
Light-emitting diodes installed behind translu‐
cent lenses serve as the light source for many
of the controls and displays in your vehicle.
These light-emitting diodes, which operate us‐
ing a concept similar to that applied in conven‐
tional lasers, are officially designated as
Class 1 light-emitting diodes.
Do not remove the covers
Do not remove the covers, and never
stare into the unfiltered light for several hours;
otherwise, irritation of the retina could result.◀
Headlight glass
Condensation can form on the inside of the ex‐
ternal lights in cool or humid weather. When
you drive with the lights switched on, the con‐
densation evaporates after a short time. The
headlight glasses do not need to be changed.
If the condensation in the headlights does not
evaporate after trips with the lights switched
on, and the amount of moisture in the head‐
lights increases, for example if water droplets
form, have them checked by your service cen‐
ter.
Headlight setting
Changing the bulbs and lights may influence
the headlight settings. Have the headlight set‐
ting checked by a service center and corrected
if necessary after changing bulbs or lights.Xenon headlights
At a glance1Parking lights / daytime running lights2Low beams/high-beams/headlight flasher3Turn signal
Because of the long life of these bulbs, the
likelihood of failure is very low. Switching the
lights on and off frequently shortens their life.
Do not perform work/bulb replacement
on xenon headlamps
Have any work on the xenon lighting system,
including bulb replacement, performed only by
a service center.
Due to the high voltage present in the system,
there is the danger of fatal injuries if work is
carried out improperly.◀
Adhere to the general instructions, refer to
page 245.
With Xenon headlights, the following lights are
designed with LED technology:
▷Parking and roadside parking lights.▷Daytime running lights.
Contact your service center in the event of a
malfunction.
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Tow truck
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage
may result.◀
Use the tow fitting screwed in at the front for
maneuvering the vehicle only.
7-gear Sport automatic transmission
Vehicles with a 7-gear Sport automatic trans‐
mission with a dual clutch can be towed for
short distances if the following instructions are
adhered to.
Manually release the transmission lock, refer to
page 71.
Manually release the transmission lock
Manually release the transmission lock,
even if there is no malfunction involving the
transmission. Otherwise, there is the danger
that the transmission lock will be engaged au‐
tomatically during towing.◀
Adhere to the towing speed and distance
Do not exceed a towing speed of
30 mph/50 km/h and a towing distance of
30 miles/50 km or damage to the transmission
can occur.◀
Blocked parking brake
The parking brake cannot be released
manually.
When the parking brake is blocked, do not tow
the vehicle or else it may be damaged.
Contact your service center.◀
Follow the towing instructions
Follow all towing instructions, or vehicle
damage or accidents may occur.◀▷Make sure that the ignition is switched on;
otherwise, the low beams, tail lights, turn
signals, and windshield wipers may be un‐
available.▷Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.▷When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and
steering.▷Larger steering wheel movements are re‐
quired.▷The towing vehicle must not be lighter
than the vehicle being towed; otherwise,
it will not be possible to control the vehicle
response.
Secure the vehicle against rolling off
Apply the parking brake after towing and
secure the vehicle against rolling off if neces‐
sary.
Have the operability of transmission position P
checked by the service center.◀
Manual transmission
Observe before towing your vehicle Gearshift lever in neutral position.
Being towed Blocked parking brake
The parking brake cannot be released
manually.
When the parking brake is blocked, do not tow
the vehicle or else it may be damaged.
Contact your service center.◀
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