
Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 212.
Reading the text message out loud Read the text message out loud, refer to
page 212.
My Info
Selecting additional functions Additional functions are available when a mes‐
sage is selected.Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired
number from the list. The connec‐
tion is established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions Additional functions are available when a mes‐
sage is selected:
Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 209OfficeCommunication209
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 84.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
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Recommended tire brands
For each tire size, the manufacturer of your ve‐
hicle recommends certain tire brands. These
can be identified by a star on the tire sidewall.
With proper use, these tires meet the highest
standards for safety and handling.
Retreaded tires The manufacturer of your vehicle does not rec‐
ommend the use of retreaded tires.
Retreaded tires
Possibly substantial variations in the de‐
sign and age of the tire casing structures can
limit service life and have a negative impact on
road safety.◀
Winter tires
The manufacturer of your vehicle recommends
winter tires for winter roads or at temperatures
below +45 ℉/+7 ℃.
Although so-called all-season M+S tires do
provide better winter traction than summer tires, they do not provide the same level of per‐
formance as winter tires.
Maximum speed of winter tires
If the maximum speed of the vehicle is higher
than the permissible speed for the winter tires,
then display a corresponding sign in the field
of vision. You can obtain this sign from the tire
specialist or from your service center.
Maximum speed for winter tires
Do not exceed the maximum speed for
the winter tires; otherwise, tire damage and ac‐
cidents can occur.◀
Run-flat tires
For your own safety, only use run-flat tires. No
spare tire is available in the case of a flat tire.
Your service center will be glad to advise you.
Rotating wheels between axlesThe manufacturer of your vehicle advises
against swapping wheels between the front
and rear axles.
This can impair the handling characteristics.
Rotating the tires is not permissible when us‐
ing different types of tires.
Storage Store wheels and tires in a cool, dry place with
as little exposure to light as possible.
Always protect tires against all contact with oil,
grease and fuels.
Do not exceed the maximum tire inflation pres‐
sure indicated on the side wall of the tire.
Snow chains Only certain fine-link snow chains have been
tested by BMW, classified as safe for use and
recommended. Consult your service center for
more information.
Snow chains must be mounted in pairs and on
the rear wheels only. Observe the manufactur‐
er's instructions when mounting snow chains.
Do not exceed a speed of 30 mph/50 km/h
when using snow chains.
Do not initialize the Flat Tire Monitor if snow
chains are mounted; otherwise, the instrument
might issue an incorrect reading.Seite 235Wheels and tiresMobility235
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or SAE 5W-30, or malfunctions or engine dam‐
age may occur.◀
The engine oil quality is critical for the life of
the engine.
Some oil types are not available in all coun‐
tries.
Approved oil typesSpecificationBMW High Performance SAE 5W-30BMW Longlife-01BMW Longlife-01 FE
Further information on approved oil types can
be obtained from the service center.
Alternative oil types If the approved engine oils are not available, up
to 1 US quart/liter of an oil with the following
specification can be used:
SpecificationAPI SM or a higher quality standard
Oil change
The manufacturer of your vehicle recommends
having the engine oil changed by a service
center.
Coolant
General information Danger of burns from hot engine
Do not open the cooling system while
the engine is hot; otherwise, escaping coolant
may cause burns.◀
Suitable additives
Only use suitable additives; otherwise,
engine damage may occur. The additives are
harmful to your health.◀
Coolant consists of water and additives.
Not all commercially available additives are
suitable for your vehicle. Ask your service cen‐
ter for suitable additives.
Checking the coolant level1.Let the engine cool.2.Turn the expansion tank cap counterclock‐
wise slightly to allow any accumulated
pressure to escape, then continue turning
to open.3.The filling level indicator 1 in the filler neck
indicates the coolant level. The coolantSeite 241Engine compartmentMobility241
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vehicle's Service and Warranty Information
Booklet for US models, and in the Warranty
and Service Guide Booklet for Canadian mod‐
els. These entries are proof of regular mainte‐
nance.
Socket for OBD Onboard
Diagnosis
Socket for Onboard Diagnosis
The socket for Onboard Diagnosis may
only be used by the service center, by work‐
shops that operate according to the specifica‐
tions of the vehicle manufacturer with appro‐
priately trained personnel, and by other
authorized persons. Otherwise, its use may
lead to vehicle malfunctions.◀
On the driver's side is an OBD socket for
checking the primary components in the vehi‐
cle emissions.
Emissions
▷The warning light lights up:
The emissions values are deterio‐
rating. Have the vehicle checked as
soon as possible.▷The warning light flashes under certain cir‐
cumstances:
This indicates that there is excessive mis‐
firing in the engine.
Reduce the vehicle speed and have the
system checked immediately; otherwise,
serious engine misfiring within a brief pe‐riod can seriously damage emission con‐
trol components, in particular the catalytic
converter.
Display of the previously described
malfunctions on Canadian models.
Fuel cap The indicator lamp lights up.
If the fuel cap is not properly tight‐
ened, the OBD system may conclude that fuel
vapor is escaping. If the cap is then tightened,
the display should go out in a short time.
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Replacing componentsVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
When using the features and systems descri‐
bed here, adhere to local regulations.
Tool kit
The onboard vehicle tool kit is stored in a
pouch under the cargo floor panel.
Replacing the wiper blades
1.Fold up the wiper arm.2.Fold the wiper blade upwards.3.Press the hook.4.Pull the wiper blade downward out of the
holder and remove it toward the top left,
see arrow.
Do not fold out the wiper arms
To avoid damage, make sure that the
wiper arms are resting against the windshield
before you open the engine compartment.◀
Lamp and bulb replacement
General information Lamps and bulbs make an essential contribu‐
tion to vehicle safety.
The manufacturer of your vehicle recommends
that you entrust corresponding procedures to
your service center if you are unfamiliar with
them or they are not described here.
You can obtain a selection of replacement
bulbs at your service center.
Danger of burns
Only change bulbs when they are cool;
otherwise, there is the danger of getting
burned.◀
Working on the lighting system
When working on the lighting system,
you should always switch off the lights af‐
fected to prevent short circuits.
To avoid possible injury or equipment damage
when replacing bulbs, observe any instructions
provided by the bulb manufacturer.◀
Do not touch the bulbs
Do not touch the glass of new bulbs with
your bare hands, as even minute amounts of
contamination will burn into the bulb's surface
and reduce its service life.
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Use a clean tissue, cloth or something similar,
or hold the bulb by its base.◀
Light-emitting diodes LED
Light-emitting diodes installed behind translu‐
cent lenses serve as the light source for many
of the controls and displays in your vehicle.
These light-emitting diodes, which operate us‐
ing a concept similar to that applied in conven‐
tional lasers, are officially designated as
Class 1 light-emitting diodes.
Do not remove the covers
Do not remove the covers, and never
stare into the unfiltered light for several hours;
otherwise, irritation of the retina could result.◀
Headlight glass
Condensation can form on the inside of the ex‐
ternal lights in cool or humid weather. When
you drive with the lights switched on, the con‐
densation evaporates after a short time. The
headlight glasses do not need to be changed.
If the condensation in the headlights does not
evaporate after trips with the lights switched
on, and the amount of moisture in the head‐
lights increases, for example if water droplets
form, have them checked by your service cen‐
ter.
Headlight setting
Changing the bulbs and lights may influence
the headlight settings. Have the headlight set‐
ting checked by a service center and corrected
if necessary after changing bulbs or lights.Xenon headlights
At a glance1Parking lights / daytime running lights2Low beams/high-beams/headlight flasher3Turn signal
Because of the long life of these bulbs, the
likelihood of failure is very low. Switching the
lights on and off frequently shortens their life.
Do not perform work/bulb replacement
on xenon headlamps
Have any work on the xenon lighting system,
including bulb replacement, performed only by
a service center.
Due to the high voltage present in the system,
there is the danger of fatal injuries if work is
carried out improperly.◀
Adhere to the general instructions, refer to
page 245.
With Xenon headlights, the following lights are
designed with LED technology:
▷Parking and roadside parking lights.▷Daytime running lights.
Contact your service center in the event of a
malfunction.
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Turn signals, frontPY24W bulb, 24 watt1.Turn the wheel outwards.2.Turn both locks in the wheel house to the
left and remove the cover.3.Turn the bulb holder to the left and remove
it.4.Turn the bulb to the right, see arrow, and
remove it.5.Change the bulb and screw it into the bulb
holder toward the left.6.Insert the bulb holder and turn it to the
right.7.Reattach the cover.Tail lights▷Outer brake light, backup light: W16W
bulb, 16 watt▷Inner brake light: H21W bulb, 21 watt1Outer brake light2Tail light, LED3Inner brake light4Backup light5Turn signal/dynamic brake light, LED
The lights of bulbs 2 and 5 use LED technol‐
ogy.
Follow the general instructions on lights and
bulbs, refer to page 245.
Please contact your service center in the event
of a malfunction.
Changing the backup light and inner brake light
Press the locking mechanism in the cargo
area, see arrow, and remove the cover.
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