From the inside
Unlocking and locking
Via the buttons for the central locking system.
▷ By pressing the button, the vehicle
is locked with the doors closed.▷ Pressing the button unlocks the
vehicle.
The vehicle is not secured against theft when
locking.
In the event of a severe accident, the vehicle is
automatically unlocked. The hazard warning
system and interior lights come on.
Unlocking and opening Press button.
The door is unlocked and slightly open.
Push the door outward.
Note swivel range of the door.
The folding doors swivel to the side and
upward. Before opening, make sure that the
swivel range is clear. Otherwise, the doors can
be damaged.◀
When there is a power failure or to unlock the
door from the rear: first push down on the lever
in the door frame in the front area, arrow. The
lever is raised.
Pull the release on the bottom of the lever up‐
wards, arrow 1, then push the lever forwards,
arrow 2.
Hood
The hood should only be opened by the serv‐
ice center.
Tailgate Opening
The tailgate swings back and up when it
opens.
Ensure that adequate clearance is available
before opening.
Opening from the outside
▷Press button on the remote con‐
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Door lock and armed alarm systemThe alarm system is triggered when the door is
opened, when the vehicle is unlocked via the
door lock.
Tailgate and armed alarm system
The tailgate can be opened even when the alarm system is armed.
After the tailgate is closed, it is locked and
monitored again when the doors are locked.
The hazard warning system flashes once.
Panic mode
You can trigger the alarm system if you find
yourself in a dangerous situation.
Press button on the remote control for
at least 3 seconds.
To switch off the alarm: press any button.
Indicator lamp on the interior rearview
mirror▷The indicator lamp flashes briefly every
2 seconds:
The system is armed.▷The indicator lamp flashes after locking:
The doors, hood or tailgate is not closed
properly, but the rest of the vehicle is se‐
cured.
After 10 seconds, the indicator lamp
flashes continuously. Interior motion sen‐
sor and tilt alarm sensor are not active.When the still open access is closed, inte‐
rior motion sensor and tilt alarm sensor will
be switched on.▷The indicator lamp goes out after unlock‐
ing:
The vehicle has not been tampered with.▷The indicator lamp flashes after unlocking
until the radio-ready state is switched on,
but no longer than approx. 5 minutes:
An alarm has been triggered.
Tilt alarm sensor The tilt of the vehicle is monitored.
The alarm system responds in situations such
as attempts to steal a wheel.
Interior motion sensor The windows must be closed for the system to
function properly.
Avoiding unintentional alarms
The tilt alarm sensor and interior motion sen‐
sor can be switched off together, such as in
the following situations:
▷In automatic car washes.▷In duplex garages.▷During transport on trains carrying vehi‐
cles, at sea or on a trailer.▷With animals in the vehicle.
Switching off the tilt alarm sensor and
interior motion sensor
Press the remote control button again
within 10 seconds as soon as the vehicle
is locked.
The indicator lamp lights up for approx. 2 sec‐
onds and then continues to flash.
The tilt alarm sensor and interior motion sen‐
sor are turned off, until the vehicle is locked again.
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Safety beltsSeats with safety belt
The vehicle has four seats, each of which is
equipped with a safety belt.
General information
Always make sure that safety belts are being
worn by all occupants before driving off.
For the occupants' safety the belt locking
mechanism triggers early. Slowly guide the
belt out of the holder when applying it.
Although airbags enhance safety by providing
added protection, they are not a substitute for
safety belts.
The upper shoulder strap's anchorage point
will be correct for adult seat occupants of ev‐
ery build if the seat is correctly adjusted.
Hints One person per safety belt
Never allow more than one person to
wear a single safety belt. Never allow infants or
small children to ride on a passenger's lap.◀
Putting on the belt
Lay the belt, without twisting, snugly
across the lap and shoulders, as close to the
body as possible. Make sure that the belt lies
low around the hips in the lap area and does
not press on the abdomen. Otherwise, the belt
can slip over the hips in a frontal impact and in‐
jure the abdomen.
The safety belt must not lie across the neck,
rub on sharp edges, be routed over breakable
objects, or be pinched.◀
What reduces the restraining effect
Avoid wearing bulky clothing, and pull
the shoulder belt periodically to readjust the
tension. Make sure that the belt is not jammed;
otherwise, the belt can be damaged and the
restraining effect is reduced.◀Buckling the belt1.Insert belt in the belt buckle, arrow 1.2.Insert the buckle tongue in the belt buckle,
arrow 2.
Make sure you hear the latch plate engage
in the belt buckle.
Unbuckling the belt
1.Hold the belt firmly.2.Press the red button in the belt buckle.3.Guide the belt back into its roll-up mecha‐
nism.
Safety belt reminder for driver's and
passenger's seat
The indicator lamp lights up and a sig‐
nal sounds. Make sure that the safety
belts are positioned correctly. The
safety belt reminder is active at speeds above
approx. 6 mph/10 km/h. It can also be activated
if objects are placed on the front passenger
seat.
Damage to safety belts Wear and tear after accidents or when dam‐
aged otherwise:
Have the safety belts, including the safety belt
tensioners, replaced and have the belt anchors
checked.
Check and replace safety belts
This should only be done by your service
center; otherwise, this safety feature might not
work properly.◀
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DrivingVehicle features and options
This chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems. The respectively applicable country
provisions must be observed when using the
respective features and systems.
Start/Stop button, drive readiness
The concept The following ready states can
be attained by pressing the
Start/Stop button:▷Radio ready state on/off.▷Operating readiness on/off.▷Activating/deactivating drive readiness.
To activate drive readiness, press the brake
pedal.
Switching radio-ready state on/off
The radio-ready state is activated by pressing
the Start/Stop button in the following situa‐
tions:
▷When the engine is running.▷When drive readiness is activated.
Some electronic systems/power consumers
remain ready for operation.
The radio-ready state is switched off automati‐
cally:
▷After approx. 8 minutes.▷When the vehicle is locked using the cen‐
tral locking system.▷Shortly before the battery is discharged
completely, so that drive readiness is
maintained.
The radio-ready state remains active if, e.g.,
the operating readiness is automatically
switched off for the following reasons:
▷Opening or closing the driver's door.▷Unfastening of the driver's safety belt.▷When automatically switching from low
beams to parking lights.
Operating readiness on
The switched on operating readiness corre‐
sponds to the switched on ignition for conven‐
tional vehicles.
Press the Start/Stop button, and do not press
on the brake pedal at the same time.
All vehicle systems are ready for operation.
Most of the indicator and warning lights in the
instrument cluster light up for a varied length
of time.
To save battery power when the engine is off,
switch off operating readiness and any unnec‐
essary electronic systems/power consumers.
Operating readiness is switched off automati‐
cally in the following situations:
▷When locking the vehicle, even if the low
beams are activated.▷Shortly before the battery is discharged
completely, so that drive readiness is
maintained.
Note
If the engine is switched off and operating
readiness is switched on, the system automati‐
cally switches to the radio-ready state when
the door is opened if the lights are turned off
or, if correspondingly equipped, the daytime
running lights are activated.
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Operating readiness offPress the Start/Stop button again without
stepping on the brake.
All indicator lights in the instrument cluster go
out.
To save battery power when the engine is off,
switch off operating readiness and any unnec‐
essary electronic systems/power consumers.
Operating readiness is switched off automati‐
cally in the following situations while the vehi‐
cle is stationary and the engine is off:▷When locking the vehicle, and when the
low beams are activated.▷Shortly before the battery is discharged
completely, so that drive readiness is
maintained. This function is only available
when the low beams are turned off.▷When opening or closing the driver door, if
the driver's safety belt is unbuckled and
the low beams are turned off.▷While the driver's safety belt is unbuckled
with driver's door open and low beams off.
The low beams switch to parking lights after
approx. 15 minutes of no use.
Selector lever position P is automatically en‐
gaged when operating readiness is switched
off. In order for the vehicle to be able to roll,
e.g. into a car wash, heed the information re‐
garding washing in automatic car washes, refer
to page 187.
Drive readiness
When drive readiness is activated, the vehicle
is operational. Activated drive readiness is the
equivalent of a running engine in conventional
vehicles. Deactivated engine readiness is
equivalent to switching the ignition off.
Selector lever position P is automatically en‐
gaged when drive readiness is switched off. In
order for the vehicle to be able to roll, e.g. into
a car wash, heed the information regarding
washing in automatic car washes, refer to
page 187.
Drive readiness in detail
The concept The following are the different drive readiness
variants:▷Electric drive readiness, Silent Start, refer
to page 63.
The vehicle is powered by the electric mo‐
tor.▷Starting the combustion engine, refer to
page 63.
The vehicle is powered by the combustion
engine.
Hints
Do not leave the vehicle unattended
Do not leave the vehicle unattended with
drive readiness active; otherwise, it may pose a
risk.◀
Awareness of vehicle reduced when
driven in electric mode
When driving in electric mode, note that due to
the lack of engine noise pedestrians and other traffic might pay less attention to the vehicle
due to missing engine noises. Please take spe‐
cial care when parking or leaving a parking
space.◀
Display on the Start/Stop buttonGeneral information Drive readiness is also displayed
through light indicators on the
Start/Stop button.
Lighting pulses orange
▷After unlocking and opening the door.▷After switching off drive readiness.
When the brake pedal is depressed, the light‐
ing becomes more intense.
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Lighting lights up steady blue
After drive readiness is switched on, light turns
blue. The vehicle is ready to drive. The READY
indicator lights up in the instrument cluster. In
addition, a signal sounds.
Lighting off
Drive readiness, operating readiness and
radio-ready state are turned off. The vehicle is
in the idle state. The charging cable may be
connected.
Activating drive readiness1.Close the driver's door.2.Depress the brake pedal.3.Press the Start/Stop button.
Drive readiness is active, electric driving, Silent
Start or Start of the combustion engine.
Electric drive readiness, Silent Start
The vehicle is ready for driving without starting
the combustion engine.
Silent Start is possible if the requirements for
Electric driving, refer to page 64, are met.
Display READY indicates drive readi‐
ness.
Starting the combustion engine Enclosed areas
Do not let the engine run in enclosed
areas, since breathing in exhaust fumes may
lead to loss of consciousness and death. The
exhaust gases contain carbon monoxide, an
odorless and colorless but highly toxic gas.◀
Unattended vehicle
Do not leave the vehicle unattended with
engine running or drive readiness switched on;
otherwise, it may pose a risk.
Before leaving the vehicle, engage lever in po‐
sition P P, and set the parking brake; other‐
wise, the vehicle is not secured against rolling
away.◀
Repeated starting in quick succession
Avoid trying to start the vehicle repeat‐
edly and in quick succession. Otherwise, the
fuel is not burned or is inadequately burned,
posing a risk of overheating and damage to the
catalytic converter.◀
The combustion engine is started with Acti‐
vate drive, refer to page 63, readiness under
the following conditions:▷The temperature of the hybrid system is
too high.▷The charge level or temperature of the
high-voltage battery is too low.
Driving away
1.Activate drive readiness.2.Apply the brake and engage lever in posi‐
tion P D, SPORT or R.3.Release the parking brake.4.Drive away.
Deactivating drive readiness
After parking the vehicle, you may hear noises due to operation of the hybrid system, such as
for cooling of the high-voltage battery.
After stopping the vehicle:
1.Depress the brake pedal.2.Set the parking brake.3.Press the Start/Stop button.
The READY indicator goes out and a signal
sounds. In case of longer idle times, follow the
instructions in the Care chapter, refer to
page 190.
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activated and switched into AUTO eDRIVE
mode.
Overview
Activating Max eDRIVE Press button.
▷LED lights up: max eDRIVE is activated.▷LED goes out: max eDRIVE is deactivated.
Acoustic pedestrian protection
Depending on the country-specific version, the
system generates a continuous driving noise
during electric driving up to approx.
20 mph/30 km/h.
A speaker system broadcasts the noise to the
surroundings.
As a result, other traffic participants, e.g. pe‐
destrians or cyclists, can better perceive the
vehicle.
Switching on/off
Depending on the country-specific version, the
system is automatically active after every driv‐
ing-off or the system can be set on the Control
Display.
1."Settings"2."Pedestr. Protection"3."Activate"Driving with the combustion
engine: POWER
Depending on the operating state, the com‐
bustion engine is automatically switched on:▷Selector lever position Sport is set.▷Speed for electric driving is exceeded.▷The high-voltage battery has an insuffi‐
cient charge.▷High-voltage battery is completely
charged, e.g., when driving downhill.▷For improved traction, e.g., on slippery
roads.▷During intense accelerations or on inclines.▷System-related requirement for hybrid
components.▷Adapting to the course of the road when
destination guidance is activated.
When reducing speed, the combustion engine
is switched off when the conditions for electric
driving, refer to page 64, are met.
Assistance for the
combustion engine
Depending on the operating state, the electric
motor provides assistance with additional pro‐
pulsive power.
ASSIST
During normal vehicle operation, the electric
motor assists the combustion engine, depend‐
ing on the situation.
eBOOST Accelerating quickly, such as when passing,
requires the maximum available power from
the electric motor. To do this, apply extra force
to the accelerator pedal.
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Energy recovery: CHARGEThe high-voltage battery is recharged in part
through energy recovery. The electric motor
acts as a generator when decelerating and
converts the kinetic energy into electrical en‐
ergy.
Energy can be recovered if the following condi‐
tions are met:▷The vehicle is moving.▷Speed higher than approx.
12 mph/20 km/h.▷Selector lever in selector lever position D,
R or S.▷The high-voltage battery is not fully
charged.▷Accelerator pedal is not operated.
Energy cannot be recovered in the following
situations:
▷Selector lever position N is set.▷While drive stability control systems con‐
trol the vehicle, even though it is not indi‐
cated by an indicator light.▷The high-voltage battery is fully charged.▷When temperature of the high-voltage bat‐
tery is very low or very high.
With cold external temperatures, it is pos‐
sible that the energy recovery is tempora‐
rily unavailable after startup.
Parking brake
The concept The parking brake is used to prevent the vehi‐
cle from rolling when it is parked.
Overview
Parking brake
Setting Apply parking brake and further secure
the vehicle if needed.
Set the parking brake firmly when parking; oth‐
erwise, the vehicle could roll. On steep upward
and downward inclines, further secure the ve‐
hicle, e.g., by turning the steering wheel in the
direction of the curb.◀
Take the remote control with youTake the remote control with you when
leaving the vehicle so that children, e.g., can‐
not release the parking brake.◀
Pull the reel.
The LED lights up.
The indicator lamp lights up red. The
parking brake is set.
While driving
Use as emergency brake while driving:
Pull the reel and hold it. The vehicle brakes
hard while the reel is being pulled.
The indicator lamp lights up red, a sig‐
nal sounds and the brake lights light
up.
A Check Control message is displayed.
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