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CLIeNT INFormATIoN
CLIeNT INFormATIoN
Q: Why can’t I select an item using the interface dial?*
A: To prevent driver distraction, certain items are limited are inoperable while the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver’s doorjamb.
*if equipped
Contact Us
Acura dealer personnel are trained professionals. They should be able to answer all
your questions. If you encounter a problem that your dealership does not solve to your
satisfaction, please discuss it with the dealership’s service manager or general manager. If
you are dissatisfied with the decision made by the dealership’s management, contact Acura
Client Relations/Services.
U.S. owners:
American Honda Motor Co., Inc.
Acura Client Relations
1919 Torrance Blvd.
Mail Stop 500-2N-7E
Torrance, CA 90501-2746
Tel: (800) 382-2238
In Puerto rico and
the U.S. virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546 Canadian owners:
Honda Canada, Inc.
Acura Client Services
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-922-8729
Fax: (877)-939-0909
E-Mail: [email protected]
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
Acura Total Luxury Care roadside Assistance
Your Acura TLC Roadside Assistance representative is here to help you 24 hours a day, 7
days a week by calling (800) 594-8500 (U.S.) or (800) 565-7587 (Canada). Under your
4-year/50,000-mile (80,000 km) warranty, the following benefits are available:
• Towing services — full cost of towing to the closest Acura dealer
• Roadside assistance — jump starting, fuel delivery, lockout, and flat tire
• Trip planning — detailed trip routing, emergency services, and more
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New v ehicle Limited Warranty: Covers your new vehicle, except for the emissions control
system and accessories, against defects in materials and workmanship.
emissions Control Systems Defects Warranty and emissions Performance Warranty:
Covers your vehicle’s emissions control systems. Time, mileage, and coverage are
conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
rust Perforation Limited Warranty: Covers all exterior body panels that rust through from
the inside.
Accessory Limited Warranty: Covers Acura accessories.
r eplacement Parts Limited Warranty: Covers all Acura replacement parts against defects
in materials and workmanship.
r eplacement Battery Limited Warranty: Provides prorated coverage for a replacement
battery purchased from an Acura dealer.
r eplacement muffler Lifetime Limited Warranty: Covers a replacement muffler for the
duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Owner Information CD
or visit owners.acura.com (U.S.) or myacura.ca (Canada) for complete descriptions of each
warranty, including time, mileage, and other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty information
can be found on the Owner Information CD or at owners.acura.com (U.S.) or myacura.ca
(Canada).
