2014 VOLKSWAGEN TIGUAN hatch

Rear view

Fig. 3 Vehicle rear overview.
Key to fig. 3:
(1) Rear window:
– Rear window defroster
– Rear window wiper
(2) High-mounted brake light
(3) Taillights (on both left and right)
(4) Area of:
– Rear hatch release
– Rear Assist camera
(5) License plate lighting
(6) Threaded hole for the rear towing eye (behind cover)
(7) Roof antenna:
– Mobile phone
– Navigation
(8) Trailer hitch/ball mount receiver
(9) Backup lights and rear reflectors (on both left and right)

Displays

Fig. 13 In the instrument cluster display: A: Open engine hood, B: Open rear hatch, C: Open front driver side door, D: Open rear passenger side door.

To find the nearest qualified independent repair facility, locksmith or Volkswagen dealer which can cut and code replacement vehicle keys call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys”.
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons ⇒ Vehicle key set are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 21 Mechanical key.

x From the outside with Keyless Access ⇒ Unlocking or locking the vehicle from the outside.
x From the inside with the power locking button ⇒ Unlocking or locking the vehicle from the inside.
Special functions of the power locking system can be activated or deactivated via the Convenience
sub-menu in the Settings menu on vehicles with the Premium instrument cluster ⇒ Volkswagen Information System or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The doors and the rear hatch can be locked manually if the remote control vehicle key or the power locking system is not working.
Automatic locking (Auto lock)
The vehicle will lock automatically when it reaches a speed of about 10 mph (15 km/h). When the
vehicle is locked, the indicator light 1 comes on in the power locking button ⇒ fig. 26.
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light 1 goes out in the power locking button when the doors
unlock ⇒ fig. 26.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off and on again OR: Remove the remote control vehicle from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.

If the remote control vehicle key buttons ⇒ Vehicle key set or one of the power locking buttons 47 are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked after-wards.

If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (1).
x Open the door.
Closing and locking doors (Keyless Exit)
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (2) once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and if a valid vehicle key is within range ⇒ fig. 27 of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x by starting the engine with the starter button on the center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for about 30 minutes.
The door handle sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface ⇒ fig. 28 (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1

x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
x Disconnecting an anti-theft system integrated trailer.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter button ⇒ Unlocking or locking the vehicle with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Rear hatch

NOTICE
Never use the gas strut to hold or clamp a load in place. This can damage the rear hatch and make it impossible to close.
Warning light