2014 VOLKSWAGEN TIGUAN service

Lights up Possible cause Proper response
%0# Engine control malfunction (Electronic Power Control).
Have engine checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
B Engine control/monitoring system malfunction (engine Malfunction Indicator Light - MIL).
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.


Flashes Possible cause Proper response
B Misfire, which can damage the catalytic converter.
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B or %0# are on, expect engine malfunctions, increased fuel consumption and loss of engine efficiency.
Catalytic converter

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment ⇒ Working in the engine compartment. The engine compartment of any motor vehicle is a potentially dangerous area, and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) get power from a high voltage source that can cause severe personal injury and even death if handled improperly.
x H7/H15 bulbs and HID – High Intensity Discharge (Xenon) are under high pressure and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In particular, never remove a headlight unless you know exactly how to carry out the job and have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) lamps and H7/H15 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud”.
x There are sharp edges on and around the headlight housing in the engine compartment and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or plastic caps have been properly and securely reinstalled to help prevent water from getting into the electrical connections and headlight housing and damaging the electrical system.
Indicator light

Only perform these steps in the specified order:
fig. 200 Low beam headlight Parking light Turn signal High beam headlight or daytime running light
4. Turn the bulb holder (3) B counterclockwise until it stops and remove it toward the rear with the bulb.
Unclip the bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb.
Unclip the parking light bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb. Turn the turn signal bulb holder (5) B counterclockwise until it stops and remove it toward the rear with the bulb.
Turn the bulb (6) B counterclockwise until it stops and remove it toward the rear.
5. If necessary, press the locking mechanism on the bulb holder and pull the bulb straight out of the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Reinsert the bulb holder (3) B into the headlight and turn it clockwise until it stops.
Reinsert the bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the turn signal bulb holder (5) B into the headlight and turn it clockwise until it stop. Insert the parking light bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the bulb (6) B into the headlight and turn it clockwise until it stops.
8.
Install the cover (1) A on the back of the headlight (retainer vertical) and turn it clockwise until it stops.
Install the rubber cover (2) A.

The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Replacing light bulbs in the front bumper

Fig. 202 In right front bumper: Removing light assembly.

Fig. 203 Replacing light bulb in headlight.

6. Remove the screws (3) C.
7. Pull the tail light out of the body carefully until the electrical connector is visible.
8. Remove the red locking mechanism ⇒ fig. 207 (1) D as illustrated and disconnect the electrical connector with the lever (2) D pressed down.
9. Lay the tail light on a clean and level surface.

Replacing light bulbs

10. Remove the screws (4) E.
11. Remove the bulb holder (3) E from the tail light.
12. Replace burned out tail light, brake light (5) F or turn signal bulbs (6) F with bulbs that are identical to the ones being replaced.
13. Insert the bulb holder in the tail light and screw it in E.

Installing the tail lights

14. Turn the locking mechanism ⇒ fig. 206 (1) A 90 ° clockwise until it stops.
15. Insert the electrical connector into the bulb holder until it clicks into place. Press the red
locking mechanism ⇒ fig. 207 (1) D back in.
16. Insert the tail light into the opening on the body carefully.
17. Hold the tail light in the correct position with one hand and tighten the screws with the other hand (3) C.
18. Insert the trim panel ⇒ fig. 206 (2) B into its original position, first at the bottom and then at the top.
19. Close the side storage compartment in the luggage compartment.
20. Close the rear hatch

LEDs in the rear taillights
Changing LEDs is not possible without dismantling vehicle components. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Taillights with LEDs may also have some “standard” light bulbs. These bulbs can be replaced.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.

Please carry out each step only in the order specified:
Clamped license plate lamp Screwed license plate lamp
5. Carefully insert the license plate lamp into the opening in the bumper. Ensure that the license plate lamp is installed in the correct direction.
Carefully insert the license plate lamp into the opening in the bumper. Make sure that the adhesive anti-glare strip faces forward.
6. Press the license plate lamp into the bumper until it audibly latches. Tighten the securing screws of the license plate lamp with the screwdriver.

Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Replacing the light bulb in the backup lamp