x Put the transmission in Neutral (N).
x Do not tow faster than 30 mph (50 km/h).
x Do not tow more than 30 miles (50 km).
x When a commercial tow truck is being used, the vehicle must only be towed with the front wheels lifted off the ground.
x Follow the special instructions for towing vehicles with all-wheel drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow bar or a tow rope. If the vehicle is towed with the front or rear axles lifted off the ground, the engine must be switched off. Otherwise the powertrain may be damaged.
For vehicles with the DSG® Direct Shift Gearbox, also follow the directions on how to tow a vehicle with automatic transmission, Towing automatic transmission vehicles.
When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or trailer:
x If transmission fluid has leaked out of the transmission.
x If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground.
x If the front and rear wheels cannot turn.
x When the vehicle battery is dead, because the steering may remain disabled and it may not be possible to release the electronic steering column lock. If the electronic parking brake was engaged when the battery died, it cannot be released.
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
Towing other vehicles
x Obey all legal requirements
x Read and heed all towing information in the owner's manual for the other vehicle.
A vehicle can be towed only if the electronic parking brake and the electronic steering column lock are released. In case of a power loss or malfunctions of the electrical system, the engine may have to be jump-started, Jump-starting in order to release the electronic parking brake and the electronic steering column lock.
