2014 VOLKSWAGEN JETTA SPORTWAGEN door lock

Driver door overview

Fig. 4 Overview of controls in the driver door.
Key to fig. 4:
(1) Door handle
(2) Power locking button for locking and unlocking the vehicle 0 – 1
(3) Knob for adjusting the outside mirrors
– Adjusting outside mirrors , – / – 2
– Outside mirror heating ?
(4) Buttons for operating the power windows
– Power windows
– Safety switch for rear power windows _
(5) Indicator light for the power locking system
(6) Lever for releasing the engine hood
(7) Storage compartment
(8) Bottle holder
(9) Reflector
(10) Rear hatch release switch q

Convenience menu Function
All
Manual unlocking/locking: All windows and the sunroof open or close when the key is held in the unlocking or locking position. Keyless Access: All windows and the sunroof close when the locking sensor on the door handle is pressed and held.
Driver
Manual unlocking: The driver window opens when the key is held in the unlocking position. Manual locking: All windows and the sunroof close when the key is held in the locking position. Keyless Access: All windows and the sunroof close when the locking sensor on the door handle is pressed and held.
Back The display returns to the Convenience menu.
Mirror adjust
IndividuallyBoth outside mirrors are adjusted separately.
Both mirrorsThe front passenger outside mirror is adjusted at the same time as the driver outside mirror.
Back The display returns to the Convenience menu.
Factory setting Resets the features in the Convenience submenu back to the factory settings.
Back The display returns to the Settings menu.
Lights & Vision submenu

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 20 Mechanical key.

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open and close a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off. OR: Remove the vehicle key from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.
If the vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 24 Remote control vehicle key with panic button.

If the turn signals do not flash to confirm locking, one or more doors or the rear hatch is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not been opened within a few seconds, the vehicle is automatically locked again. This feature helps pre-vent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 25 In the driver and passenger doors: Power locking button.

Unlocking or locking the vehicle with Keyless Access

Fig. 26 Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range. Inside the vehicle: Starting range.

Fig. 27 Keyless Access locking and starting system: Sensor for unlocking A on the inside of the front door handles. Sensor for locking B on the outside of the front door handles.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the rear hatch has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 26 of the rear hatch, it unlocks automatically when opened.
Open and close the rear hatch as you would a standard rear hatch, Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated, Starting and stopping the engine. A key that was inside the vehicle when it was locked from the outside is reactivated by pressing the 0 button on the deac-
tivated key ⇒ fig. 24.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.
Convenience features
To use the convenience closing feature to close all power windows and the sunroof, hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until the windows and sunroof close.

Remove your finger from the lock sensor surface ⇒ fig. 27 (B) to stop the function. If you touch the unlock sensor surface (A) on the inside of the door handle immediately after releasing the lock sensor surface (B) (arrow), all of the windows will open (safety function).
Pinch protection is active during convenience closing of the windows and the power sunroof.
The settings in the Settings – Convenience menu, Volkswagen Information System determine which doors open when the door handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least one power window is opened and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Manually unlocking and locking the driver door.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system