Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These standards must date from August 2008 or later.
Disconnecting the vehicle battery
If the battery must be disconnected from the vehicle's electrical system, note the following:
x Switch off all electrical systems and devices and the ignition.
x Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.
x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may come on. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly
calculated and displayed ⇒ page 18, Instrument cluster. The maximum permissible service and
maintenance intervals are shown in the ⇒ Booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and unlock it again, Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
x When the engine is started, the power supply to the 12 Volt sockets is temporarily interrupted.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the engine is not running, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the engine is not running, especially when the ignition is on.
x Using electrical systems or devices when the engine is switched off.
x The selector lever is left for a long period of time in any position other than (P) when the ignition is switched off, Automatic transmission: Selector lever.
WARNING
Failure to use the proper battery with proper mounting and connections may cause short circuits, fires, and serious personal injuries.
x Always use only maintenance-free or cycle-free, leak-proof batteries with the same specifications and dimensions as the original equipment battery. Specifications are listed on the battery housing.
Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ .
Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.
Cleaning and changing the windshield wiper blades
Fig. 144 Changing the windshield wiper blades.
Vehicle graphics are design elements that can be applied to the vehicle body that are made of soft polyvinyl chloride (PVC).
In areas where the vehicle is covered by vehicle graphics, the paint finish below the PVC covering is protected from the weather and other environmental factors.
If vehicle graphics stay on the vehicle for a long time, you may notice a difference in appearance between areas protected by vehicle graphics and areas where no vehicle graphics cover the paint finish. These differences can normally be reduced by polishing the vehicle.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for information on suitable care products.
Durability of vehicle graphics
Environmental factors such as exposure to sunlight, moisture, atmospheric pollutants, and stone impact affect the durability and color of vehicle graphics. Signs of use and aging are normal and are not a defect in the material.
After applying vehicle graphics, high summer temperatures or other factors may cause the material to blister for a period of time. Blistering normally goes away on its own and does not have a lasting effect on the material.
In moderate or warm climates, vehicle graphics may fade slightly after about 2 to 3 years. In warmer or hot climates, vehicle graphics may already show signs of use and slight fading after about one year.
In very hot climates, heat exposure from direct sunlight can cause vehicle graphics to show signs of aging, including fading, within one year.
Cleaning vehicle graphics
Vehicle graphics can be washed in an automatic car wash, provided that hot wax is not applied.
Please heed the information and instructions on, Washing the vehicle and, Washing with a power washer.
When using a pre-spray cleaner or steam cleaner, always keep the nozzle at least 8 inches (20 cm)
from vehicle graphics ⇒ .
Insect splatter, bird droppings, tree sap, road dirt, industrial deposits, tar, soot, road salt, and other aggressive materials can damage vehicle graphics.
The longer these aggressive deposits stay on the vehicle graphics, the more damage they do. High temperatures (including strong sunlight) increase their corrosive effects. Wash the vehicle immediately
and thoroughly with warm water or with a mild soap solution ⇒ .
Remove stubborn deposits carefully with mild alcohol-based cleaners and then rinse with warm water. Do not clean vehicle graphics with aggressive cleaning agents such as gasoline, paint thinner, or solvents.
Caring for vehicle graphics
In general, follow the same care instructions for vehicle graphics as you do for the vehicle’s paint finish, Waxing and polishing vehicle paint.
Apply a coat of liquid hard wax to vehicle graphics regularly, at least once every three months. Hard wax smoothes out the surface and repels dirt.
To apply hard wax, use a microfiber cloth only.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for information on suitable care products.
NOTICE
x Always keep the spray nozzle perpendicular to the edges and surface of vehicle graphics.