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148Vehicle care
■ Do not start the vehicle when it israised on the jack.
■ Clean wheel nuts and thread with a
clean cloth before mounting the
wheel.9 Warning
Do not grease wheel bolt, wheel
nut and wheel nut cone.
1. Disengage wheel nut caps with a screwdriver and remove. Pull off
the wheel cover using a suitable
tool.
2. Attach wheel wrench securely and loosen each wheel nut by halfa turn.
3. Vehicle jacking points are located
at the front and rear.
4. Set the jack to the necessary height. Position it directly below
the jacking point in a manner that prevents it from slipping.
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Vehicle care149
With the jack correctly aligned,
rotate until wheel is clear of the
ground.
5. Unscrew the wheel nuts. 6. Change the wheel. Spare wheel 3 149.
7. Screw on the wheel nuts.
8. Lower vehicle.
9. Install the wheel wrench ensuring that it locates securely and tighten
each nut in a crosswise
sequence. Tightening torque is
85 Nm (steel wheel) or 120 Nm
(alloy wheel).
10. Align the valve hole in the wheel cover with the tyre valve before
installing.
Install wheel nut caps.
11. Stow the replaced wheel 3 149
and the vehicle tools 3 142.
12. Check the tyre pressure of the installed tyre and the wheel nut
torque as soon as possible.
Have the defective tyre renewed or
repaired as soon as possible.Spare wheel
Some vehicles are equipped with a
tyre repair kit 3 145 instead of a spare
wheel.
The spare wheel can be classified as
a temporary spare wheel depending
on the size compared to the other
mounted wheels and country
regulations.Caution
The use of a spare wheel that is smaller than the other wheels or in combination with winter tyres
could affect driveability. Have the defective tyre replaced as soon as
possible.Depending on model variant, the
spare wheel is stored beneath the
floor or in the load compartment.
1. Attach the extension bar 2 to the
wheel wrench 1. Vehicle tools
3 142.
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150Vehicle care
2. Insert the wheel wrench into theaperture in the load compartment
floor.
3. Rotate the wheel wrench to lower the spare wheel to the floor.4. Withdraw spare wheel from beneath the vehicle.
5. Unscrew knob 2 and release
cable attachment 1 from spare
wheel.
6. Change the wheel.
7. Position the replaced wheel at the
rear of the vehicle with the outside of the wheel facing downwards.
8. Pass the retainer 1 through the
hole in the rim, inserting the
locating pin into one of the bolt
holes and secure with knob 2.
9. Insert the wheel wrench into the aperture in the load compartment
floor and rotate to fully raise the
spare wheel.
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Vehicle care151
Have the defective tyre renewed or
repaired as soon as possible.
CNG vehicles
Vehicles with CNG; the spare wheel is located in the load compartment.
1. Unscrew two bolts using the wheel wrench and remove spare
wheel from bracket. Vehicle tools
3 142.
2. Change the wheel.
3. Position the replaced spare wheel
onto the bracket ensuring correct
alignment of the locating pin.
4. Secure spare wheel by tightening two bolts using the wheel wrench.
Have the defective tyre renewed or
repaired as soon as possible.
Directional tyres
Fit directional tyres such that they roll in the direction of travel. The rolling
direction is indicated by a symbol
(e.g. an arrow) on the sidewall.
The following applies to tyres fitted
opposing the rolling direction:
■ Driveability may be affected. Have the defective tyre renewed or
repaired as soon as possible.
■ Drive particularly carefully on wet and snow-covered road surfaces.
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154Vehicle careCaution
The towing eye must only be usedfor towing and not for recovering
the vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Transmission in neutral.
Notice
If neutral cannot be selected on
vehicles with manual transmission
automated (MTA), the vehicle must
only be towed with the drive wheels
raised off the ground.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and replace the cap.
Towing another vehicle
Insert a screwdriver in the slot at the
side of the cap. Release the cap by
carefully levering the screwdriver. To
prevent damage it is recommended to place a cloth between the screwdriver
and the frame.
The towing eye is stowed with the vehicle tools 3 142.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or even better a tow bar – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap.
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Vehicle care155Appearance care
Exterior care
Locks The locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock function. After using de-icing agent,
have the locks regreased by a
workshop.
Washing The paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper
and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated with wax or polishing agents.
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156Vehicle care
Windows and windscreen wiperblades
Use a soft lint-free cloth or chamois leather together with window cleanerand insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Glass panel
Never clean with solvents or abrasive agents, fuels, aggressive media (e.g.
paint cleaner, acetone-containing
solutions etc.), acidic or highly
alkaline media or abrasive pads. Do
not apply wax or polishing agents to
the glass panel.
Wheels and tyres Do not use high-pressure jet
cleaners.Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage
Rectify minor paintwork damage with a touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.Natural gas system
Do not direct the steam jet or high-
pressure jet towards natural gas
system components. It is particularly
important to protect the natural gas
tank and the pressure valves on the
vehicle underbody and the bulkhead
in the engine compartment.
These components must not be
treated using chemical cleaners or
preservatives.
Have components of the natural gas
system cleaned by a workshop
authorised to carry out maintenance
of natural gas vehicles.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Interior care Interior and upholsteryOnly clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
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Technical data171Vehicle dimensionsTypeVanCombiCombo TourWheelbaseShortLongShortLongShortLongLength [mm]439047404390474043904740Width without exterior mirrors [mm]183218321832183218321832Width with exterior mirrors [mm]211921192119211921192119Height (without antenna) [mm]
Standard roof1845 / 1895 6)1880 / 19277)1845 / 1895 6)1880 / 19277)1845 / 1895 6)1880 / 19277)High roof2100–2100–2100–Length of load compartment floor
[mm]18202170––––Load compartment width [mm]123012301230123011951195Load compartment height [mm]
Standard roof130513051305130513051305High roof1550–1550–1550–6) Versions with roof rack.
7) Versions with roof bars.