Page 295 of 464

2957-3. Do-it-yourself maintenance
7
Maintenance and care
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
(P. 309)•Grease
• Conventional wrench (for terminal clamp bolts)
Engine/power
control unit
coolant level
(P. 306)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
(P. 303)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses
(P. 339)• Fuse with same amperage rating as original
Light bulbs
(P. 344)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and
condenser
(P. 307)
Tire inflation
pressure
(P. 328)• Tire pressure gauge
• Compressed air source
Washer fluid
(P. 308)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)
Page 326 of 464

3267-3. Do-it-yourself maintenance
WARNING
When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident resulting
in death or serious injury.
Do not mix tires of different makes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
Do not use tire sizes other than those recommended by Toyota.
Do not mix differently constructed tires (radial, bias-belted or bias-ply
tires).
Do not mix summer, all season and snow tires.
Do not use tires that have been used on another vehicle.
Do not use tires if you do not know how they were used previously.
Vehicles with a compact spare tire: Do not tow if your vehicle has a com-
pact spare tire installed.
When initializing the tire pressure warning system (vehicles with a tire
pressure warning system)
Do not operate the tire pressure warning reset switch without first adjusting
the tire inflation pressure to the specified level. Otherwise, the tire pressure
warning light may not come on even if the tire inflation pressure is low, or it
may come on when the tire inflation pressure is actually normal.
NOTICE
Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps (vehicles with a tire pressure warning
system)
When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional as the tire pressure
warning valves and transmitters may be damaged if not handled correctly.
Make sure to install the tire valve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves and the tire
pressure warning valves could be bound.
When replacing tire valve caps, do not use tire valve caps other than those
specified. The cap may become stuck.
Page 359 of 464
359
8When trouble arises
8-1. Essential information
Emergency flashers ........... 360
If your vehicle has to
be stopped in
an emergency .................. 361
8-2. Steps to take in
an emergency
If your vehicle needs to
be towed .......................... 363
If you think something is
wrong ............................... 368
If a warning light turns on
or a warning buzzer
sounds ............................. 369
If you have a flat tire
(vehicles with
a spare tire) ..................... 379
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit)........... 394If the hybrid system will
not start............................ 410
If the shift lever cannot be
shifted from P .................. 412
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........ 413
If the vehicle 12-volt
battery is discharged ....... 415
If your vehicle overheats .... 420
If the vehicle becomes
stuck ................................ 425
Page 363 of 464

3638-2. Steps to take in an emergency
8
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a commercial tow-
ing service, using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions.
(P. 363, 367)
If they are damaged, use a towing dolly or flatbed truck.
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 364 of 464
3648-2. Steps to take in an emergency
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
After transporting, return the cov-
ers that were attached to the rear
side.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
Front
Page 365 of 464
3658-2. Steps to take in an emergency
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet. (P. 380)
Remove the eyelet cover by
turning.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing
Emergency towing procedure
1
2
3
Page 366 of 464

3668-2. Steps to take in an emergency
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to the “ON” posi-
tion.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 4 1 2
While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
Wheel nut wrench
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage. (P. 380, 395)
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased
at any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
4
5
6
7
Page 367 of 464

3678-2. Steps to take in an emergency
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
When towing the vehicle
While towing
When towing using a rope, avoid sudden starts, etc. which place exces-
sive stress on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit
people and cause serious damage.
Vehicles without a smart entry & start system: Do not turn the power
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the power switch
off.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged
or electricity generated by the operation
of the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.