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5When trouble arises
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5-1. Essential information
Emergency flashers .......... 432
If your vehicle needs to
be towed ......................... 433
If you think something is
wrong .............................. 441
Fuel pump shut
off system ....................... 442
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 443
If you have a flat tire
(vehicles with a spare
tire) ................................. 456
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit)......................... 469
If the engine will not
start ................................ 486
If the shift lever cannot be
shifted from P ................. 489
If the shift lever cannot be
shifted ............................. 490
If you lose your keys ......... 491If the electronic key does
not operate properly ....... 492
If the battery is
discharged ...................... 497
If your vehicle
overheats ........................ 505
If you run out of fuel and
the engine stalls.............. 510
If the vehicle becomes
stuck ............................... 512
If your vehicle has to
be stopped in an
emergency ...................... 514
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5-1. Essential information
When trouble arises
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If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional before towing.
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
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438 5-1. Essential information
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Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart entry & start system: Turn the engine
switch to the “ACC” (engine off) or “ON” (engine running) position.
Vehicles with a smart entry & start system: Turn the “ENGINE
START STOP” switch to ACCESSORY (engine off) or IGNITION
ON (engine running) mode.
Emergency towing eyelet location
The emergency towing eyelet is in the tool tray (vehicles with a spare tire) or
the tool box (vehicles with an emergency tire puncture repair kit).
(P. 456, 469)
STEP1
STEP2
STEP3
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5-1. Essential information
When trouble arises
VERSO-S_EE
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light flashes or
comes on
Low engine coolant temperature indicator comes on or does
not come on continuously
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
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467 5-2. Steps to take in an emergency
When trouble arises
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CAUTION
Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
Always check that the tire jack is securely set to the jack point.
Do not put any part of your body under the vehicle while it is supported by
the jack.
Do not start or run the engine while your vehicle is supported by the jack.
Do not raise the vehicle while someone is inside.
When raising the vehicle, do not put an object on or under the jack.
Do not raise the vehicle to a height greater than that required to replace
the tire.
Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one working
on or near the vehicle may be injured.
Replacing a flat tire
Observe the following precautions to reduce the risk of death or serious
injury:
Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the vehicle is moving.
Do not touch the disc wheels or the area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the
brakes will be extremely hot. Touching these areas with hands, feet or
other body parts while changing a tire, etc. may result in burns.
Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5
kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
If there are any cracks or deformations in the bolt screws, nut threads or
bolt holes of the wheel, have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
Page 546 of 560

546 Alphabetical index
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Daytime running light
system .................................... 225
Deck board ............................... 354
Defogger
Rear window ......................... 288
Side mirror ............................ 288
Dimension ................................ 518
Display
Trip information ..................... 219
Do-it-yourself maintenance .... 372
Doors
Door lock ..................... 33, 59, 68
Door windows ....................... 100
Double locking system .......... 117
Side mirrors............................. 98
DPF
Diesel Particulate Filter
system ................................ 255
Warning light ......................... 447
Driver's seat belt reminder
light ......................................... 447
Driving
Break-in tips .......................... 165
Correct posture ..................... 122
Procedures............................ 160
Winter driving tips ................. 259
Dual-level deck board.............. 354Electric power steering ........... 249
Electronic key
If the electronic key does
not operate properly ........... 492
Replacing the battery ............ 402
Emergency flashers
Switch ................................... 432
Emergency, in case of
If the electronic key does not
operate properly ................. 492
If the engine will not start ...... 486
If the shift lever cannot be
shifted ................................. 490
If the shift lever cannot be
shifted from P ..................... 489
If the vehicle has a
discharged battery .............. 497
If the warning buzzer
sounds ................................ 443
If the warning light
turns on .............................. 443
If you have a flat tire .... 456, 469
If you lose your keys ............. 491
If you run out of fuel and
the engine stalls ................. 510
If you think something is
wrong.................................. 441
If your vehicle becomes
stuck ................................... 512
If your vehicle has to be
stopped in an
emergency.......................... 514
If your vehicle needs to be
towed .................................. 433
If your vehicle overheats ....... 505DE
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What to do if...
What to do if...
A tire puncturesP. 456
P. 469If you have a flat tire
The engine does not start
P. 486If the engine will not start
P. 510If you run out of fuel and the engine stalls
P. 107Engine immobilizer system
P. 497If the battery is discharged
The shift lever cannot be
moved outP. 489If the shift lever cannot be shifted from P
P. 490If the shift lever cannot be shifted
The high engine coolant temperature
warning light flashes or comes on
Steam can be seen coming
from under the hood
P. 505If your vehicle overheats
The key is lostP. 491If you lose your keys
The battery runs outP. 497If the battery is discharged
The doors cannot be lockedP. 6 8Side doors
P. 7 4Back door
The horn begins to soundP. 1 1 9Alarm