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592
5-2. Steps to take in an emergency
If you lose your keys
■If you lose all your master keys.
You cannot make new keys; the whole engine immobilizer system must be
replaced.
New genuine Toyota keys can be made by your Toyota dealer using
one of the master keys and the key number stamped on your key
number plate. ( P. 30)
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5-2. Steps to take in an emergency
If the vehicle batter y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connect the jumper cables.
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Maintain the engine speed of the second vehicle and start
the vehicle’s engine.
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594 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ Avoiding a discharged battery
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharged
●Flex-fuel vehicles: The information recorded in the computer will be
cleared, which may cause the engine to run roughly and reduce driving
performance for a while when the engine is first started. In this case, wait
until the engine runs normally.
If the vehicle is running on E85, the engine may stall. In this case, restart
the engine, repeatedly if necessary.
● Make sure that the key is not inside the vehicle when recharging or
replacing the battery. The key may be locked in the vehicle if the alarm is
activated. ( P. 108)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.
Page 596 of 668
596
5-2. Steps to take in an emergency
If your vehicle overheats
Correction proceduresStop the vehicle in a safe place and turn off the air condition-
ing system, and then stop the engine.
If you see steam: Carefully lift the hood after the steam subsides.
If you do not see steam: Carefully lift the hood.
After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radia-
tor) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
The coolant level is satisfactory if
it is between the “FULL” and
“LOW” lines on the reservoir.Engine coolant reservoir
“FULL”
“LOW”
Radiator cap
The following may indicate that your vehicle is overheating.
●The needle of the engine co olant temperature gauge (P. 168)
enters the red zone or a loss of engine power is experienced.
(For example, the vehicl e speed does not increase.)
● Steam comes out from under the hood.
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5-2. Steps to take in an emergency
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and check that the radiator cooling fan oper-
ates and to check for coolant le
aks from the radiator or hoses.
If the fan is not operating: Stop the engine immediately and contact your Toyota
dealer.
If the fan is operating: Have the vehicle inspected at the nearest Toyota dealer.
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injuries such as burns.
● Keep hands and clothing (especially a tie, a scarf or a muffler) away from
the fan and belts. Failure to do so may cause the hands or clothing to be
caught, resulting in serious injury.
● Do not loosen the radiator cap and coolant reservoir while the engine and
radiator are hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
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598 5-2. Steps to take in an emergency
NOTICE
■When adding engine coolant
Wait until the engine has cooled down before adding engine coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot engine too
quickly can cause damage to the engine.
■ To prevent damage to the cooling system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additives.
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5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striking other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Turn off the VSC. ( P. 258, 260)
Shift the shift lever to D or R and carefully apply the accel-
erator to free the vehicle.
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5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the
vehicle in the normal way, stop the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the engine.
If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Stop the engine by turning the
engine switch to the ACC
position.
Stop the vehicle in a safe place by the road.