TABLE OF CONTENTS6
RAV4_OM_OM42A04U_(U)7-1. Essential information
Emergency flashers .......... 600
If your vehicle has to be stopped in an
emergency ...................... 601
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 603
If you think something is wrong ......... 609
Fuel pump shut off system............................. 610
If a warning light turns on or a warning buzzer
sounds ............................ 611
If you have a flat tire .......... 627
If the engine will not start ..................... 643
If the shift lever cannot be shifted from P ............. 645
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 646
If the vehicle battery is discharged ................... 649
If your vehicle overheats ... 653
If the vehicle becomes stuck................................ 656 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 660
Fuel information ................. 671
Tire information.................. 674
8-2. Customization Customizable features ....... 687
8-3. Items to initialize Items to initialize ................ 695
Reporting safety defects for U.S. owners ........................ 698
Seat belt instructions for Canadian owners
(in French)................................ 699
SRS airbag instructions for Canadian owners
(in French)................................ 701
What to do if... (Troubleshooting) ..................... 712
Alphabetical index ...................... 717
7When trouble arises8Vehicle specifications
9For owners
Index
For vehicles with an Entune Premium Audio with Navigation or
Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system
• Audio system
18Pictorial index
RAV4_OM_OM42A04U_(U)
■Instrument panel
Engine switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 197, 200
Starting the engine/changing the modes . . . . . . . . . . . . . P. 197, 201
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 601
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 643
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 207
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 207
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 603
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 645
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 85
Reading the meters/adjusting the instrument panel light . . . . . . P. 85
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 80
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 611
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 87
Parking brake lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 2881
2
3
4
5
291-1. For safe use
RAV4_OM_OM42A04U_(U)
1
For safety and security
Make sure that you can see backward clearly by adjusting the inside
and outside rear view mirrors properly. ( P. 150, 153)
Adjusting the mirrors
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent and the adjustment mechanism may also be damaged.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.
761-2. Theft deterrent system
RAV4_OM_OM42A04U_(U)
Engine immobilizer system
Vehicles without a smart key
system
The indicator light flashes after
the key has been removed from
the engine switch to indicate that
the system is operating.
The indicator light stops flashing
after the registered key has been
inserted into the engine switch to
indicate that the system has been
canceled.
Vehicles with a smart key system
The indicator light flashes after the engine switch has been turned off
to indicate that the system is operating.
The indicator light stops flashing after the engine switch has been
turned to ACCESSORY or IGNITION ON mode to indicate that the
system has been canceled.
■ System maintenance
The vehicle has a maintenance-free type engine immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
The vehicle’s keys have built-in transponder chips that prevent
the engine from starting if a key has not been previously regis-
tered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.
84
RAV4_OM_OM42A04U_(U)
2. Instrument cluster
*1: These lights turn on when the engine switch is turned to the “ON” position(vehicles without a smart key system) or IGNITION ON mode (vehicles with
a smart key system), to indicate that a system check is being performed.
They will turn off after the engine is started, or after a few seconds. There
may be a malfunction in a system if the lights do not come on, or turn off.
Have the vehicle inspected by your Toyota dealer.
*2: The light flashes to indicate that the system is operating.
*3: In order to confirm operation, the BS M outside rear view mirror indicators
illuminate in the following situations:
• When the engine switch is turned to the “ON” position (vehicles without a smart key system) or IGNITION ON mode (vehicles with a smart key sys-
tem) while the BSM main switch is set to ON.
• When the BSM main switch is set to ON while the engine switch is in the “ON” position (vehicles without a smart key system) or IGNITION ON
mode (vehicles with a smart key system).
If the system is functioning correctly, the BSM outside rear view mirror indi-
cators will turn off after a few seconds.
If the BSM outside rear view mirror indicators do not illuminate or do not
turn off, there may be a malfunction with the system. If this occurs, have the
vehicle inspected by your Toyota dealer.
CAUTION
■ If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS warning light not
come on when you start the engine, this could mean that these systems are
not available to help protect you in an accident, which could result in death
or serious injury. Have the vehicle inspected by your Toyota dealer immedi-
ately if this occurs.
NOTICE
■To prevent damage to the engine and its components
The engine may be overheating if the high engine coolant temperature
warning light flashes or turns on. In this case, immediately stop the vehicle
in a safe place, and check the engine after it has cooled completely.
(P. 653)
RAV4_OM_OM42A04U_(U)
1113-2. Opening, closing and locking the doors
3
Operation of each component
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the engine
stops. ( P. 621)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 570)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft. (1
m) of the following electrical appl iances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the electronic key battery is fully depleted
P. 570
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 687)
■ If the smart key system has been deactivated in a customized setting
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 113, 646)
● Starting the engine and changing engine switch modes: P. 647
● Stopping the engine: P. 2 0 1
■ Certification for the smart key system
For vehicles sold in the U.S.A., Hawaii, Guam, Saipan, Puerto Rico, Ameri-
can Samoa and NATO Germany
FCC ID: HYQ23AAB FCC ID: HYQ14FBA
FCC ID: NI4TMLF10-13
*FCC ID: NI4TMLF10-51*
*
: U.S.A. only
132
RAV4_OM_OM42A04U_(U)
3-2. Opening, closing and locking the doors
CAUTION
■Power back door (if equipped)
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
●Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● If the power back door main switch is turned off while the back door is
operating during automatic operation, the back door stops operating. Take
extra care when on an incline, as the back door may open or close sud-
denly.
● If the operating conditions of the power back door are no longer met, a
buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care in this situa-
tion, as the back door may move abruptly.
● On an incline, the back door may suddenly shut after it opens automati-
cally. Make sure the back door is fully open and secure.
● In the following situations, the power back door may detect an abnormality
and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care in this situation, as the stopped
back door may suddenly open or close, causing an accident.
• When the back door contacts an obstacle
• When the battery voltage suddenly drops, such as when the engine
switch is turned to the “ON” position (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehicles with a smart key system) or the
engine is started during automatic operation
● If a bicycle carrier or similar heavy object is attached to the back door, the
power back door may not operate, causing itself to malfunction, or the
back door may move slightly in the closing direction after being opened,
causing someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the back door, ask your Toyota dealer for
details.
156
RAV4_OM_OM42A04U_(U)
3-5. Opening, closing the windows and moon roof
■Operating the power windows after turning the engine off
Vehicles without a smart key system
The power windows can be operated for approximately 45 seconds after the
engine switch is turned to the “ACC” or “LOCK” position. They cannot, how-
ever, be operated once either front door is opened.
Vehicles with a smart key system
The power windows can be operated for approximately 45 seconds after the
engine switch is turned to ACCESSOR Y mode or turned off. They cannot,
however, be operated once either front door is opened.
■ Jam protection function (if equipped for driver’s window)
If an object becomes caught between the window and the window frame, win-
dow travel is stopped and the window is opened slightly.
■ When the power window does not close normally
If the jam protection function is operating abnormally and a window cannot be
closed, perform the following operations using the power window switch on
the driver’s door.
● Vehicles without a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-touch closing
position while the engine switch is turned to the “ON” position.
● Vehicles with a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-touch closing
position while the engine switch is turned to IGNITION ON mode.
● If the window still cannot be closed even by carrying out the operation as
explained above, initialize the function by performing the following proce-
dure.
Press and hold the power window switch. Continue holding the switch for
1 second or more after the window has opened completely.
Hold the power window switch in the one-touch closing position. Continue
holding the switch for 1 second or more after the window has closed com-
pletely.
If you release the switch while the window is moving, start again from the
beginning.
If the window continues to close but then re-open slightly even after perform-
ing the above procedure correctly, have the vehicle inspected by your Toyota
dealer.
1
2