Page 6 of 732

TABLE OF CONTENTS6
RAV4_OM_OM42A04U_(U)7-1. Essential information
Emergency flashers .......... 600
If your vehicle has to be stopped in an
emergency ...................... 601
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 603
If you think something is wrong ......... 609
Fuel pump shut off system............................. 610
If a warning light turns on or a warning buzzer
sounds ............................ 611
If you have a flat tire .......... 627
If the engine will not start ..................... 643
If the shift lever cannot be shifted from P ............. 645
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 646
If the vehicle battery is discharged ................... 649
If your vehicle overheats ... 653
If the vehicle becomes stuck................................ 656 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 660
Fuel information ................. 671
Tire information.................. 674
8-2. Customization Customizable features ....... 687
8-3. Items to initialize Items to initialize ................ 695
Reporting safety defects for U.S. owners ........................ 698
Seat belt instructions for Canadian owners
(in French)................................ 699
SRS airbag instructions for Canadian owners
(in French)................................ 701
What to do if... (Troubleshooting) ..................... 712
Alphabetical index ...................... 717
7When trouble arises8Vehicle specifications
9For owners
Index
For vehicles with an Entune Premium Audio with Navigation or
Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system
• Audio system
Page 12 of 732

12
RAV4_OM_OM42A04U_(U)
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
Page 40 of 732
401-1. For safe use
RAV4_OM_OM42A04U_(U)
SRS airbag system components
Side impact sensors (front
doors)
Front passenger airbag
Curtain shield airbags
Front passenger’s seat cush-
ion airbag
Side airbags
“AIR BAG ON” and “AIR BAG
OFF” indicator lights
Front passenger’s seat belt
buckle switch
SRS warning light
Driver airbagSide impact sensors (rear)
Seat belt pretensioners and
force limiters
Driver’s seat position sensor
Driver’s seat belt buckle
switch
Driver knee airbag
Front impact sensors
Front passenger occupant
classification system (ECU
and sensors)
Airbag sensor assembly1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Page 44 of 732

441-1. For safe use
RAV4_OM_OM42A04U_(U)
CAUTION
■SRS airbag precautions
●Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS knee airbag will deploy,
be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and SRS seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes, are damaged or cracked, have
them replaced by your Toyota dealer.
●Do not attach anything to areas such as
a door, windshield glass, side door
glass, front or rear pillar, roof side rail
and assist grip.
● Vehicles without a smart key system:
Do not attach any heavy, sharp or hard
objects such as keys and accessories
to the key. The objects may restrict the
SRS knee airbag inflation or be thrust
into the driver’s seat area by the force
of the deploying airbag, thus causing a
danger.
Page 52 of 732
521-1. For safe use
RAV4_OM_OM42A04U_(U)■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated
Page 53 of 732
531-1. For safe use
RAV4_OM_OM42A04U_(U)
1
For safety and security
■Child*4
■Child restraint system with infant*5
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF” or
“AIR BAG ON”
*4
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbagDeactivated or activated
*4
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated or activated
*4, 2
Front passenger’s seat belt pretensioner and force limiterActivated
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
*6
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated
Page 54 of 732
541-1. For safe use
RAV4_OM_OM42A04U_(U)■
Unoccupied
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
Off
Seat belt reminder light
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated
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551-1. For safe use
RAV4_OM_OM42A04U_(U)
1
For safety and security
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smalleradult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenger does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or child in convert-ible seat, the system may not recognize him/her as a child. Factors
which may affect this can be the physique or posture.
*5: Never install a rear-facing child restraint system on the front passengerseat. A forward-facing child restraint system should only be installed on
the front passenger seat when it is unavoidable. ( P. 59)
*6: In case the indicator light is not illuminated, consult this manual on how
to install the child restraint system properly. ( P. 63)
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning lightOn
Seat belt reminder lightOff
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated