Page 599 of 732
599
RAV4_OM_OM42A04U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers .......... 600
If your vehicle has to be stopped in an
emergency ...................... 601
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 603
If you think something is wrong ......... 609
Fuel pump shut off system ............................ 610
If a warning light turns on or a warning buzzer
sounds ............................ 611
If you have a flat tire.......... 627
If the engine will not start ..................... 643
If the shift lever cannot be shifted from P ............. 645
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 646
If the vehicle battery is discharged ................... 649
If your vehicle overheats ... 653
If the vehicle becomes stuck ............................... 656
Page 621 of 732
6217-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
Once(Flashes
in yellow for 15
seconds)
Smart key system indi-
cator light Indicates that the elec-
tronic key battery is
low.
Replace the bat-
tery. (P. 570)
Once
(Flashes
quickly in green for 15 sec- onds)
Smart key system indi-
cator light Indicates that the
steering lock has not
been released.
Release the
steering lock.
(P. 204)
Once(Flashes
in yellow
for 30
seconds)
Smart key system indi-
cator light
• When the doors were unlocked with the
mechanical key and
then the engine switch
was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected
in the vehicle even
after the engine switch
was pressed two con-
secutive times.
Touch the elec-
tronic key to the
engine switch
while depressing
the brake pedal.
InteriorbuzzerExterior
buzzer
Warning lightWarning light/DetailsCorrection procedure
Page 643 of 732

643
RAV4_OM_OM42A04U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the engine will not star t
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 197, 200)
● There may be a malfunction in the engine immobilizer system.
( P. 76)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 649)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( P. 644)
If the engine will not start even though correct starting proce-
dures are being followed ( P. 197, 200), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system).
Page 644 of 732

6447-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 649)
● There may be a malfunction in the steering lock system (vehicles
with a smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the v ehicle inspected by your Toyota
dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 646 of 732
646
RAV4_OM_OM42A04U_(U)
7-2. Steps to take in an emergency
If the electronic key does not operate
properly (vehicles with a smar t key system)
Use the mechanical key
( P. 97) in order to perform the
following operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( P. 107) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors
1
2
Page 648 of 732
6487-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 570)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed.( P. 201)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 687)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 106)
3
Page 650 of 732

6507-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key system only: Open and close any of the
doors of your vehicle with the engine switch off.
Vehicles without a smart key system:
Maintain the engine speed of t he second vehicle and start the
engine of your vehicle.
Vehicles with a smart key system:
Maintain the engine speed of t he second vehicle and start the
engine of your vehicle by turning the engine switch to IGNITION
ON mode.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
3
4
5
6
Page 651 of 732

6517-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
■When recharging or replacing the battery (vehicles with a smart key sys-
tem)
● In some cases, it may not be possible to unlock the doors using the smart
key system when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When the battery is removed or discharged
●The power back door (if equipped) must be initialized. ( P. 128)
● The moon roof (if equipped) must be initialized. ( P. 160)
CAUTION
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.