Page 627 of 732
627
RAV4_OM_OM42A04U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If you have a flat tire
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers. ( P. 600)
Remove the flat tire and replace it with the spare tire provided.
For details about tires: P. 5 5 1
CAUTION
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a fl at tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 629 of 732

6297-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
CAUTION
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body und er the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 640 of 732

6407-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
CAUTION
■When using the compact spare tire (if equipped)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, it may actu-
ally negatively effect the drive-train components:
• Dynamic Torque Control AWD system (AWD models)
• ABS & Brake assist
• VSC
•TRAC
• Cruise control
• EPS
• LDA (Lane Departure Alert) (if equipped) • Rear view monitor system (if
equipped)
• Intuitive parking assist (if equipped)
• Entune Premium Audio with Navigation (if equipped)
Page 643 of 732

643
RAV4_OM_OM42A04U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the engine will not star t
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 197, 200)
● There may be a malfunction in the engine immobilizer system.
( P. 76)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 649)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( P. 644)
If the engine will not start even though correct starting proce-
dures are being followed ( P. 197, 200), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system).
Page 644 of 732

6447-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 649)
● There may be a malfunction in the steering lock system (vehicles
with a smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the v ehicle inspected by your Toyota
dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 645 of 732
645
RAV4_OM_OM42A04U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Vehicles without a smart key system:
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system:
Turn the engine switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5
Page 646 of 732
646
RAV4_OM_OM42A04U_(U)
7-2. Steps to take in an emergency
If the electronic key does not operate
properly (vehicles with a smar t key system)
Use the mechanical key
( P. 97) in order to perform the
following operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( P. 107) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors
1
2
Page 647 of 732
6477-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that the smart key sys-
tem indicator light (green) turns on.
Press the engine switch.
In the event that the engine still c annot be started, contact your Toyota
dealer.
Starting the engine
1
2
3
4