Page 620 of 732

6207-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
Once3 times(Flashes
in yellow)
Smart key system indi-
cator light Indicates that a door
other than the driver’s
door has been opened
and closed with the
engine switch in any
mode other than off
and the electronic key
outside of the detec-
tion area.
Confirm the loca-
tion of the elec-
tronic key.
OnceContinuous
(5 seconds)
(Flashes
in yellow)
Smart key system indi-
cator light An attempt was made
to exit the vehicle with
the electronic key and
lock the doors without
first turning the engine
switch off.
Turn the engine
switch off and
lock the doors
again.
Once(Flashes
in yellow for 15
seconds)
Smart key system indi-
cator light Indicates that the elec-
tronic key is not
present when attempt-
ing to start the engine.
Confirm the loca-
tion of the elec-
tronic key.
9 times(Flashes
in yellow)
Smart key system indi-
cator light An attempt was made
to drive when the regu-
lar key was not inside
the vehicle.
Confirm that the
electronic key is
inside the vehicle.
InteriorbuzzerExterior
buzzer
Warning lightWarning light/DetailsCorrection procedure
Page 621 of 732
6217-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
Once(Flashes
in yellow for 15
seconds)
Smart key system indi-
cator light Indicates that the elec-
tronic key battery is
low.
Replace the bat-
tery. (P. 570)
Once
(Flashes
quickly in green for 15 sec- onds)
Smart key system indi-
cator light Indicates that the
steering lock has not
been released.
Release the
steering lock.
(P. 204)
Once(Flashes
in yellow
for 30
seconds)
Smart key system indi-
cator light
• When the doors were unlocked with the
mechanical key and
then the engine switch
was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected
in the vehicle even
after the engine switch
was pressed two con-
secutive times.
Touch the elec-
tronic key to the
engine switch
while depressing
the brake pedal.
InteriorbuzzerExterior
buzzer
Warning lightWarning light/DetailsCorrection procedure
Page 629 of 732

6297-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
CAUTION
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body und er the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 644 of 732

6447-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 649)
● There may be a malfunction in the steering lock system (vehicles
with a smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the v ehicle inspected by your Toyota
dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 645 of 732
645
RAV4_OM_OM42A04U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Vehicles without a smart key system:
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system:
Turn the engine switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5
Page 646 of 732
646
RAV4_OM_OM42A04U_(U)
7-2. Steps to take in an emergency
If the electronic key does not operate
properly (vehicles with a smar t key system)
Use the mechanical key
( P. 97) in order to perform the
following operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( P. 107) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors
1
2
Page 651 of 732

6517-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
■When recharging or replacing the battery (vehicles with a smart key sys-
tem)
● In some cases, it may not be possible to unlock the doors using the smart
key system when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When the battery is removed or discharged
●The power back door (if equipped) must be initialized. ( P. 128)
● The moon roof (if equipped) must be initialized. ( P. 160)
CAUTION
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
Page 656 of 732
656
RAV4_OM_OM42A04U_(U)
7-2. Steps to take in an emergency
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. (P. 270)
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Turn off TRAC and/or VSC if these
functions are hampering your attempts to
free the vehicle. ( P. 273)
Press to turn off TRAC.2WD models
AWD models
1
2
3
4
5
6