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2. SETUP
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■DELETING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact
Details” SCREEN)
1Display the phone top screen.
(P.156)
2Select the “Contacts”, “Call History”
tab or the “Favorites” tab and select
the desired contact.
3Select “Delete Contact”.
4Select “Yes” when the confirmation
screen appears.
■REGISTERING THE CONTACTS IN
THE FAVORITES LIST
1Select “Add Favorite”.
2Select the desired contact to add to the
favorites list.
Dimmed contacts are already stored as a
favorite.
3Check that a confirmation screen is
displayed when the operation is com-
plete.
INFORMATION
●When a Bluetooth® phone is deleted,
the contact data will be deleted at the
same time.
FAVORITES LIST SETTING
Up to 15 contacts (maximum of 4 num-
bers per contact) can be registered in
the favorites list.
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7
PHONE
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3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 3.0
+EDR or higher).44
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3. WHAT TO DO IF...
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When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.
The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
47
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
48
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine switch
is in following.
Vehicles without a
smart key system
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine switch is
turned to ACCESSO-
RY or IGNITION ON
mode.
52
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3. WHAT TO DO IF...
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PHONE
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When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
47
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
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3. WHAT TO DO IF...
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PHONE
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When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
181
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
181
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
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3. WHAT TO DO IF...
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In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine switch is in
following.
Vehicles without
a smart key sys-
tem
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine switch is
turned to ACCESSO-
RY or IGNITION ON
mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
51
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3. WHAT TO DO IF...
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PHONE
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: For details, refer to the owner’s manual that came with the cellular phone.
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
Enable the cellular
phone’s Bluetooth®
connection.
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
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9
Entune App Suite
263
1. Entune App Suite OVERVIEW
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Perform the following actions.
In order to use Entune App Suite, the fol-
lowing actions must first be performed:
User registration with a service contract
(P.263)
Download the Entune App Suite applica-
tion onto your cellular phone, and login to
the application. (P.264)
Register the cellular phone that the
Entune App Suite application was down-
loaded to with the system. (P.264)
Register a Bluetooth
® phone with the
hands-free system. (P.42)
Download Entune App Suite applications
to the system. (P.266)
1Perform Entune App Suite user regis-
tration from the designated web ad-
dress or from the downloaded Entune
App Suite application on your cellular
phone.
PREPARATION BEFORE
USING Entune App Suite
SETUP REQUIRED TO USE
Entune App Suite
1User registration
2Download the Entune App Suite ap-
plication to your cellular phone.
3Register the cellular phone to the sys-
tem.
4Download Entune App Suite applica-
tions to the system.
USER REGISTRATION
When purchasing the vehicle, an email
address is registered at your Toyota
dealer. If your email address was not
registered at your Toyota dealer, your
email address can be registered at the
Toyota drivers website. A user regis-
tration guidance email containing a
web address will be sent.
INFORMATION
●If your email address was not registered
at your Toyota dealer when the vehicle
was purchased, an email address can
be registered at
http://www.toyota.com/entune/
.
