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319
3-4. Other interior features
3
Interior features
CAUTION
■
When the cargo hooks are not in use
To avoid injury, always return the cargo hooks to their stowed positions.
■ Caution while driving
Do not drive with any of the deck boards opened. Items may fall out and
cause injury.
NOTICE
■To prevent damage to the grocery bag hooks
Do not hang heavy loads on the hooks.
■ Space unsuitable for storing items
Do not put items in the space behind the
cover on the left side of the luggage com-
partment.
The items may collide with the ECU while
driving, damaging the unit.ECU
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330 3-4. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .
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346
4-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance yourself, be sure to follow the correct
procedures as given in these sections.
ItemsParts and tools
12-volt battery condition( P. 362) • Grease
• Conventional wrench
(for terminal clamp bolts)
Brake fluid level ( P. 361)• FMVSS No.116 DOT 3 or SAE
J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Motor coolant level ( P. 357)• “Zerex G 48” or “Glysantin G 48”
only
The dilution ratio for both “Zerex
G 48” and “Glysantin G 48” is
50% coolant and 50% deionized
water.
• Funnel (used only for adding motor coolant)
Traction battery coolant level (P. 357)
(Contact your Toyota dealer if the
level is on or below the “L” line.
The reservoir cap is not intended
to be opened by the user.
Improper filling can lead to trac-
tion battery system damage. Only
qualified personnel should service
the traction battery coolant.)
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When trouble arises5
411
5-1. Essential informationEmergency flashers ......... 412
If your vehicle needs to be towed ........................ 413
If you think something is wrong ......................... 416
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 417
If a warning message is displayed........................ 427
If you have a flat tire......... 447
If the EV (Electric Vehicle) system will not start ....... 465
If you lose your keys ........ 467
If the electronic key does not operate
properly .......................... 468
If the vehicle 12-volt battery is discharged ...... 470
If your vehicle overheats ....................... 475
If the vehicle becomes stuck .............................. 477
If your vehicle has to be stopped in an
emergency ..................... 479
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5
When trouble arises
413
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The EV system is operating bu t the vehicle will not move.
● The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, or if the 12-
volt battery is discharged, the vehicle cannot be moved with the front
wheels on the ground, as the front wheels may be locked.
In this case, move the vehicle with both front wheels or all four
wheels lifted.
Jump start procedure ( P. 470)
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 415 of 521
414 5-1. Essential information
Towing with a sling-type truckDo not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the
front wheels.
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5
When trouble arises
415
5-1. Essential information
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the EV system when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
Doing so can lead to EV system damage.
Page 479 of 521
478 5-2. Steps to take in an emergency
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.