Page 372 of 496
3727-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
If your Toyota is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use cables or chains to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flat bed truck
Emergency towing
Page 373 of 496
3737-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
Take out the towing eyelet. (→P. 405, 419)
Remove the eyelet cover using
a flathead screwdriver.
To prevent damage, cover the tip of
the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
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Page 374 of 496

3747-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 405, 419)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelet, cables or chains. The towing eyelet,
cables or chains may become damaged, broken debris may hit people and
cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing ey elet may come loose during towing.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 405 of 496
4057-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
Wheel nut wrenchSpare tire
Jack1
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Page 413 of 496
4137-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
103 N•m (10.5 kgf•m, 76 ft•lbf)
For vehicles with 16 inch
wheels, reinstall the wheel
ornament.
*
Align the cutout of the wheel orna-
ment with the valve stem as
shown.
*: The wheel ornament cannot beinstalled on the compact spare tire.
Stow the flat tire, tire jack and all tools.
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Page 419 of 496
4197-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
*: Removing and using the jack (→P. 407)
Location of the emergency tire puncture repair kit and tools
Emergency tire puncture repair
kit
Wheel nut wrench
Jack
*
Jack handle
Towing eyelet1
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Page 441 of 496

4417-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The hybrid system may not start. ( →P. 328)
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels
will be locked. ( →P. 370)
● When the 12-volt battery is reconnected, start the hybrid system and con-
firm that the shift position can be changed to each position using the shift
position indicator.
● Make sure that the key is not inside the vehicle when recharging or replac-
ing the 12-volt battery. The key may be locked in the vehicle if the alarm is
activated. ( →P. 97)
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Page 449 of 496

4497-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift position to D or R, release the parking brake and
carefully apply the accelerator to free the vehicle.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
WARNING
■ When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
Changing the shift position to any positions other than P or N may cause the
vehicle to accelerate abruptly, causing an accident and resulting in death or
serious injury.
NOTICE
■To avoid damage to the hybrid transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
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