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PRIUS PHV_OM_OM47856U_(U)
■After charging/reconnecting the 12-volt battery
●Unlocking the doors using the smart key system may not be possible
immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the
doors.
●Start the hybrid system with the “POW ER” swi tch in ACC ESSORY mode.
The hybrid system may not start with the “POWER” switch turned off.
However, the hybrid system will operate normally from the second
attempt.
●The “POWER” switch mode is recorded by the vehicle. If the 12-volt bat-
tery is reconnected, the vehicle will return the “POWER” switch mode to
the status it was in before the 12-volt battery was disconnected. Make
sure to turn off the power before disconnect the 12-volt battery. Take
extra care when connecting the 12-volt battery if the “POWER” switch
mode prior to discharge is unknown.
●Restart the hybrid system, depress the brake pedal, and confirm that it is
possible to shift into each shift position.
If the system will not start even after multiple attempts at all methods above,
contact your Toyota dealer.
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CAUTION
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immedi-
ate medical attention. If possible, continue to apply water with a sponge or
cloth while traveling to the nearest medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get medical
attention immediately.
●If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the cloth-
ing and follow the procedure above if necessary.
●If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergency medical attention
immediately.
■When replacing the 12-volt battery
Use a 12-volt battery designed for this vehicle. Failure to do so may cause
gas (hydrogen) to enter the passenger compartment, causing a fire or explo-
sion.
For replacement of the 12-volt battery, contact your Toyota dealer.
NOTICE
■When charging the 12-volt battery
Never charge the 12-volt battery while the hybrid system is operating. Also,
be sure all accessories are turned off.
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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
High coolant temperature warning light
Indicates that the coolant temperature is too high
Changes from a flashing to a solid light when the engine
coolant temperature increases.
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When trouble arises
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5-2. Steps to take in an emergency
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*1:For EV mode operating conditions, see P. 40.
*2:If EV mode has been canceled because of insufficient hybrid battery (trac-
tion battery) charge, a warning message will not be shown on the multi-
information display and the buzzer will not sound.
Warning messageDetailsCorrection
procedure
EV mode cannot be switched
to.*1
A buzzer also sounds.
The reason why EV mode
cannot be used is shown
(may not be shown in some
instances.)
Use the EV mode
when it becomes
available.
*2
(Flashes
3 times)
EV mode has been automati-
cally canceled.*1
A buzzer also sounds.*2
The reason why EV mode
cannot be used is shown.
Use EV mode after
making it avail-
able, for example
by lowering the set
temperature of the
heater.
The fuel filler door has been
left open.
Tighten the fuel
tank cap and close
the fuel filler door.
The charging port lid is open.Close the charging
port lid.
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When trouble arises
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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Charging messages
A message showing the charge results will be displayed if the
“POWER” switch is turned to ON mode after charging has completed
(when the vehicle’s charging indicator has turned off).
If one of the following messages is displayed, follow the correction proce-
dures.
If the message displays again after following the correction procedure,
contact your Toyota dealer.
*:For information about the safety functions, refer to P. 95.
MessageDetailsCorrection
procedure
The charging cable has
been connected to the
vehicle while the
“READY” indicator light
was illuminated.
A warning buzzer will
sound.
The hybrid system auto-
matically stopped due to
operation of the safety
functions*.
Turn the “POWER”
switch off and perform
charging according to the
procedures on P. 84.
An attempt has been
made to start the hybrid
system while the charg-
ing cable was connected.
A warning buzzer will
sound.
The hybrid system can-
not be started while the
charging cable is con-
nected due to the safety
functions*.
Disconnect the charging
cable and start the hybrid
system.
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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
MessageDetailsCorrection
procedure
Charging has been inter-
rupted because the plug
has been disconnected
or some kind of power
failure has occurred.
Charging has not fin-
ished properly.
Refer to the procedures
on P. 84 and perform
charging again.
The vehicle can be used
even if charging has not
finished. However, the
distance that can be
driven in EV mode
decreases.
One of the following situ-
ations has occurred:
•The charging connector
is not properly inserted
•The latch release button
has been pressed and
held
•The charging connector
has been disconnected
Reinsert the charging
connector to restart
charging.
Charging has been inter-
rupted by a malfunction
in the charging system.
Stop charging immedi-
ately, and contact your
To y o t a d e a l e r .
Also, driving is possible
when the hybrid system
has been started.
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MessageDetailsCorrection
procedure
Charging has been
stopped because of the
high energy consumption
of electrical compo-
nents, such as the head-
lights.
Switch the electrical
appliance OFF, and
restart charging by fol-
lowing the procedure on
P. 8 4 .
If the message is still
displayed, the 12-volt
battery may have a low
charge.
In this event, turn the
“POWER” switch OFF
approximately 15 min-
utes after starting the
hybrid system, and
restart charging.
Charging has been
stopped because of
extremely low voltage,
possibly caused by the
plug not being inserted
correctly.
Check that the plug is
inserted correctly, and
restart charging by fol-
lowing the procedure on
P. 8 4 .
Check that the plug is
not connected to a
power strip and that an
extension cord, multi-
outlet etc. is not being
used.
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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
MessageDetailsCorrection
procedure
Charging has been
stopped because of a
problem with the charg-
ing cable.
If the charging cable is
not a genuine Toyota
product, or if you are
charging using a charg-
ing station (other than a
To y o t a d e a l e r ) , t r y c h a r g -
ing with a genuine Toyota
charging cable.
If the message is still
displayed, contact your
To y o t a d e a l e r .
Charging has stopped
because of the continued
high temperature of the
hybrid battery (traction
battery) (in order to pro-
tect the battery).
If the desired charge
level has not been
achieved, restart charg-
ing by following the pro-
cedure on P. 84 after the
hybrid battery (traction
battery) has cooled
down.