Page 527 of 688
5
When trouble arises
527
5-1. Essential information
PRIUS PHV_OM_OM47856U_(U)
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, the smart
key system or the immobilizer system , or if the 12-volt battery is dis-
charged, the vehicle cannot be tow ed with the front wheels on the
ground, as the front wheels may be locked. In this case, transport the
vehicle with both front wheels or all four wheels lifted.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 533 of 688
5
When trouble arises
533
5-1. Essential information
PRIUS PHV_OM_OM47856U_(U)
NOTICE
■
To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the hybrid transmission when
towing using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the hybrid transmission in
emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the hybrid transmission.
Page 555 of 688
5
When trouble arises
555
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Warning messageDetailsCorrection
procedure
(Flashes) The hybrid battery (traction
battery) is low.
A buzzer also sounds. When stopping the
vehicle for a long
period of time, shift
the shift position to
P. The hybrid bat-
tery (traction bat-
tery) cannot be
charged with the
shift position in N.
(Flashes) The hybrid battery (traction
battery) power has dropped
because a long period of time
has elapsed after shifting the
shift position to N.
A buzzer also sounds. Restart the hybrid
system when start-
ing the vehicle.
(Flashes) The transmission is out of P
when attempting to start the
hybrid system.
Shift the shift posi-
tion to P before
pressing the
“POWER” switch.
(Flashes) The driver’s door is opened
when the shift position is in N,
D or B with the hybrid system
on.
Shift the shift posi-
tion to P.
Page 609 of 688
5
When trouble arises
609
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
NOTICE
■
To avoid damage to the hybrid transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 622 of 688
622 6-1. Specifications
PRIUS PHV_OM_OM47856U_(U)
Electrical system
*1: Voltage is checked 30 seconds after the hybrid system and all lights areturned off.
Transmission
*2: The fluid capacity is the quantity of reference.If replacement is necessary, contact your Toyota dealer.
12-volt battery
Open voltage
*1 at
68 F (20 C):
Fully charged12.5 V or over
Half charged 11.0 12.5 V
Discharged Under 11.0 V
Charging rates 5 A max.
Fluid capacity*23.6 qt. (3.4 L, 3.0 Imp.qt.)
Fluid type Toyota Genuine ATF WS
NOTICE
■Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause
deterioration in shift quality, locking up of your transmission accompanied by
vibration, and ultimately damage the transmission of your vehicle.
Page 635 of 688

635
6-1. Specifications
6
Vehicle specifications
PRIUS PHV_OM_OM47856U_(U)
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure The maximum cold inflated
pressure to which a
tire may be inflated, s hown on the sidewall of
the tire
Recommended infla-
tion pressure Cold tire inflation pressure recommended by a
manufacturer
Accessory weight The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Page 680 of 688

680 Alphabetical index
PRIUS PHV_OM_OM47856U_(U)
Safety Connect ......................... 417
Seat belt reminder light ........... 539
Seat beltsAdjusting the seat belt ........... 161
Automatic Locking Retractor (ALR) .................................. 162
Child restraint system installation ........................... 212
Cleaning and maintaining
the seat belt ........................ 431
Emergency Locking Retractor (ELR) ................................. 162
How to wear your seat belt .............................. 160
How your child should wear
the seat belt ........................ 163
Pre-collision seat belts .......... 337
Pregnant women, proper seat belt use ............ 165
Reminder light ....................... 539
Seat belt extenders ............... 163
Seat belt instructions for Canadian owners........... 655
Seat belt pretensioners ......... 161
Seat heaters.............................. 399
Seating capacity....................... 350
Seats Adjustment ................... 150, 153
Adjustment
precautions ................. 152, 155
Child seats/child restraint
system installation .............. 212
Cleaning ................................ 430
Folding down the seatbacks............. ............... 154
Head restraint........................ 156
Properly sitting in the seat ..... 185
Seat heaters .......................... 399 Service reminder
indicators .............................. 264
Shift lever
Transmission......................... 247
Side airbags ............................. 187
Side marker lights Replacing light bulbs ............. 510
Switch ................................... 294
Wattage................................. 624
Side mirrors Adjusting and folding............. 173
Smart key system
Antenna location ........... 115, 131
Entry functions ...................... 112
Starting the hybrid system .... 240
SOS button ............................... 417
Spark plug ................................ 621
Specifications .......................... 614
Speedometer ............................ 259
Steering wheel Adjustment ............................ 169
Audio switches
*
Storage feature ........................ 387
StuckIf your vehicle becomes
stuck ................................... 608
Sun visors ................................ 394
S
Page 682 of 688

682 Alphabetical index
PRIUS PHV_OM_OM47856U_(U)
Tonneau cover ......................... 406
Tools ......................................... 451
Total load capacity................... 350
Touch tracer display ................260
TowingDinghy towing........................ 357
Emergency towing................. 528
Trailer towing......................... 356
TRAC ......................................... 330
Traction control........................ 330
Trailer towing ........................... 356
Transmission
Hybrid transmission............... 247
P position switch ................... 250
Trip information ....................... 276
Trip meter ................................. 259
Turn signal lights Replacing light bulbs ............. 510
Switch.................................... 256
Wattage ................................. 624
USB port
*................................. 383
Vanity lights Vanity lights ........................... 395
Wattage ................................. 624
Vanity mirrors........................... 395
Vehicle data recordings ............24
Vehicle identification number ................................... 615
Vehicle proximity notification system ......................................38
Vehicle stability control........... 330
VSC............................................ 330 Warning buzzers
Brake system ........................ 535
Open door ............................ 539
Seat belt reminder................. 539
Warning lights Anti-lock brake system
(ABS) .................................. 537
Automatic headlight leveling system ................................ 538
Brake system ................ 535, 538
Charging system .... ............... 536
Cruise control ........................ 538
Electric power steering
system ................................ 537
High coolant temperature...... 536
Hybrid system ....................... 537
Low fuel level ........................ 539
Low tire pressure .................. 540
Malfunction indicator lamp .... 537
Open door ............................. 539
Pre-collision system .............. 538
Radar cruise control. ............. 538
Seat belt warning light........... 539
Slip indicator ......................... 538
SRS airbags .......................... 537
Tire pressure warning light.... 540U
V
W