2014 TOYOTA PRIUS PLUG-IN HYBRID Battery

5
When trouble arises
591
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start even though the correct
starting procedure is being followed ( P. 240)
One of the following may be the cause of the problem:
● The charging cable may be attached to the vehicle. ( P. 95)
● The electronic key may not be functioning properly.
*
(  P. 594)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 4 6 )
● There may be a malfunction in the immobilizer system.
*
(  P. 183)
● There may be a malfunction in the P position control system.
*
( P. 245, 550)
*: It may not be possible to shift the shift position from P to other posi-
tion.
■ The interior lights and headlight s are dim, or the horn does
not sound or sounds at a low volume
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 597)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

592 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Emergency start functionWhen the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally: Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 597)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3

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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
If the electronic key does not operate properly
Locking and unlocking the doorsUse the mechanical key (P. 109)
in order to perform the following
operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is inter-
rupted ( P. 123) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened and the
hybrid system can be started by following the procedure below.
ITO52P12N

596 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the “POWER”
switch as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 496)
■ Changing “POWER” switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and
press the “POWER” switch.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 242)

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When trouble arises
597
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
If the 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle’s 12-volt battery is discharged.
You can also call your Toyota deal er or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your vehicle by follow-
ing the steps below.
Open the hood and fuse block
cover.
When closing, first hook the lid
onto the two rear tabs.
Open the exclusive jump start-
ing terminal cover.
ITO43P127
STEP 1
STEP 2

598 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery termin al on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted meta llic point away from the exclu-
sive jump starting terminal and any moving parts, as shown in
the illustration.
STEP 3

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When trouble arises
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5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at
that level for approximately
5 minutes to charge the battery of your vehicle.
Maintain the engine speed of the second vehicle and start
the hybrid system of your ve hicle by turning the “POWER”
switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator
light does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse or der from which they were con-
nected.
Close the exclusive jump starting terminal cover, and rein-
stall the fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear
tabs.
Once the hybrid system starts , have the vehicle inspected at
your Toyota dealer as soon as possible.
STEP 4
STEP 5
STEP 6
STEP7
STEP8

600 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The hybrid system may not start. ( P. 476)
● If the 12-volt battery is depleted with the shift position in P, it will not be
possible to shift the shift position other than P. In this case, the vehicle
cannot be towed without lifting both front wheels because the front
wheels are locked by the parking lock. ( P. 527)
● When the 12-volt battery is reconnected, start the hybrid system, depress
the brake pedal, and confirm that it is possible to shift into each shift posi-
tion.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the hybrid system may be unable to start.
(The 12-volt battery charges automatically while the hybrid system is operat-
ing.)