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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 402
Cleaning and protecting the vehicle interior............. 405
4-2. Maintenance Maintenance requirements ..................... 408
General maintenance.......... 411
Emission inspection and maintenance (I/M)
programs........................... 415
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 416
Hood ................................... 419
Positioning a floor jack ........ 422
Engine compartment ........... 425
12-volt battery ..................... 437
Tires .................................... 443
Tire inflation pressure ......... 453
Wheels ................................ 457
Electronic key battery.......... 460
Checking and replacing fuses ................................. 462
Light bulbs........................... 473 5-1. Essential information
Emergency flashers............ 490
If your vehicle needs to be towed....................... 491
If you think something is wrong ............................ 498
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds.............................. 499
If a warning message is displayed ...................... 513
If you have a flat tire ........... 530
If the hybrid system will not start ...................... 545
If you lose your keys........... 547
If the electronic key does not operate properly ......... 548
If the 12-volt battery is discharged .................... 550
If your vehicle overheats .... 556
If the vehicle becomes stuck ................................. 561
If your vehicle has to be stopped in
an emergency .................. 563
4Maintenance and care5When trouble arises
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42 1-1. Hybrid system
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CAUTION
■Road accident cautions
If your vehicle is involved in an accident, observe the following precautions
to reduce the risk of death or serious injury:
●Stop the vehicle in a safe place to prevent subsequent accidents.
While depressing the brake pedal, apply the parking brake, shift the shift
position to P and turn the hybrid system off. Then, slowly release the brake
pedal.
● Do not touch the high voltage parts, cables and connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch the fluid as it may be strong alkaline
electrolyte from the hybrid battery (traction battery). If it comes into contact
with your skin or eyes, wash it off immediately with a large amount of water
or, if possible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with front wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause a fire. ( P. 491)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
■ Hybrid battery (traction battery)
Your vehicle contains a sealed nicke l-metal hydride battery. If disposed of
improperly, it is hazardous to the environment and there is a risk of severe
burns and electrical shock that may result in death or serious injury.
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2-1. Driving procedures
Driving the vehicle
The following procedures should be observed to ensure safe driv-
ing:
■ Starting the hybrid system
P. 194
■ Driving
With the brake pedal depressed, shift the shift position to D.
( P. 204)
Check that the shift position indicator shows D. ( P. 216)
Release the parking brake. (P. 214)
Gradually release the brake pedal and gently depress the
accelerator pedal to accelerate the vehicle.
■ Stopping
With the shift position in D, depress the brake pedal.
If necessary, set the parking brake.
When the vehicle will be stopped for an extended period of time,
shift the shift position to P. ( P. 207)
■Parking the vehicle
Stop the vehicle completely.
Set the parking brake. ( P. 214)
Shift the shift position to P. ( P. 207)
Check that the shift position indicator shows P. ( P. 204)
Press the “POWER” switch to stop the hybrid system.
Slowly release the brake pedal.
Lock the door, making sure that you have the electronic key
on your person.
When parking on a hill, block the wheels as needed.
STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
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192 2-1. Driving procedures
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NOTICE
■When driving the vehicle
●Do not depress the accelerator and brake pedals at the same time during
driving, as this may restrain driving torque.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
■ Avoiding damage to vehicle parts
●Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the br ake pedal to slow down the vehicle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire. ( P. 530)
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193
2-1. Driving procedures
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When driving
NOTICE
■
When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
●Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of engine oil, transmission fluid for the
hybrid system, etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.
If the P position control system is damaged by flooding, it may not be possi-
ble to shift the shift position to P, or from P to other positions. When the shift
position cannot be changed from P to any other position, the front wheels
will lock, and you will be unable to tow the vehicle with the front wheels on
the ground, as the front wheels may be locked. In this case, transport the
vehicle with both front wheels or all four wheels lifted.
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2-4. Using other driving systems
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Driving assist systems
To help enhance driving safety and performance, the following sys-
tems operate automatically in res ponse to various driving situations.
Be aware, however, that these systems are supplementary and
should not be relied upon too heavi ly when operating the vehicle.
■ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenly, or if
the brakes are applied while driving on a slippery road surface
■Brake assist
Generates an increased level of braking force after the brake pedal is
depressed when the system detects a panic stop situation
■VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or turning
on slippery road surfaces
■TRAC (Traction Control)
Helps to maintain drive power and prevent the drive wheels from spin-
ning when starting the vehicle or accelerating on slippery roads
■EPS (Electric Power Steering)
Employs an electric motor to reduce the amount of effort needed to turn
the steering wheel
■Enhanced VSC (Enhanced Vehicle Stability Control)
Provides cooperative control of the ABS, TRAC, VSC and EPS.
Helps to maintain directional stability when swerving on slippery road
surfaces by controlling steering performance.
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304 2-4. Using other driving systems
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CAUTION
■Replacing tires
Make sure that all tires are of the specified size and of the same brand, tread
pattern and total load capacity. In addition, make sure that the tires are
inflated to the recommended tire inflation pressure level.
The ABS and VSC systems will not function correctly if different tires are
installed on the vehicle.
Contact your Toyota dealer for further information when replacing tires or
wheels.
■ Handling of tires and the suspension
Using tires with any kind of problem or modifying the suspension will affect
the driving assist systems, and may cause a system to malfunction.
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322 2-5. Driving information
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■Before driving the vehicle
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Check for and remove any excess ice or snow that may have
accumulated on the exterior lights, vehicle’s roof, chassis,
around the tires or on the brakes.
● Remove snow or mud from the bottom of your shoes before
getting in the vehicle.
■ When driving the vehicle
Accelerate the vehicle slowly, keep a safe distance between you
and the vehicle ahead, and drive at a reduced speed suitable to
road conditions.
■ When parking the vehicle
Park the vehicle and shift the shift position to P and block the
wheel under the vehicle without setting the parking brake. The
parking brake may freeze up, preventing it from being released.
If necessary, block the wheels to prevent inadvertent sliding or
creeping.