Page 141 of 712
1413-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_U (OM48A12U)
NOTICE
■To prevent back door closer malfunction (vehicles with a power back
door)
Do not apply excessive force to the back door while the back door closer is
operating.
■ To prevent damage to the pow er back door (if equipped)
● Make sure that there is no ice between the back door and frame that
would prevent movement of the back door. Operating the power back door
when excessive load is present on the back door may cause a malfunc-
tion.
● Do not apply excessive force to the back door while the power back door
is operating.
● Take care not to damage the sensors (installed on the right and left edges
of the power back door) with a knife or other sharp object. If the sensor is
disconnected, the power back door will not close automatically.
Page 142 of 712
1423-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)
The glass hatch can be opened using the glass hatch opener.
Vehicles without a smart key system
Press the button to pop up the
glass hatch.
Raise the glass hatch using the
knob
The glass hatch cannot be open
when the back door is locked.
Unlock the back door to open the
glass hatch. (P. 121)
Vehicles with a smart key system
When the back door is unlocked: Press the button to pop up the
glass hatch.
When the back door is locked: While carrying the electronic key on
your person, press the button to pop up the glass hatch.
Raise the glass hatch using the knob
Glass hatch
: If equipped
Opening the glass hatch
1
2
1
2
Page 143 of 712

1433-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_U (OM48A12U)
■Luggage compartment light
P. 133
■ The glass hatch can be opened when
The back door is closed.
■ Opening and closing the glass hatch
●Open the glass hatch slowly and carefully.
● Make sure that the rear window wiper is switched off.
● Do not rotate the rear wiper arm when the glass hatch is open. (If the rear
wiper arm is rotated, turn the wiper switch on after closing the glass hatch.
The rear wiper arm will return to the correct position automatically after
operating once.)
● Make sure that the back door is closed before closing the glass hatch.
■ After closing the glass hatch
Check that the glass hatch is firmly closed. If it is not firmly closed, the rear
window wiper and washer will not operate correctly.
■ Function to prevent the glass hatch being locked with the electronic key
inside (vehicles with a smart key system)
●When all doors are locked, closing the glass hatch with the electronic key
left inside the luggage compartment will sound an alarm.
In this case, the glass hatch can be opened by pressing the glass hatch
opener.
● If the spare electronic key is put in the luggage compartment with all the
doors locked, the key confinement prevention function will activate and the
glass hatch can be opened. In order to prevent theft, take all electronic keys
with you when leaving the vehicle.
● If the electronic key is put in the luggage compartment with all the doors
locked, the key may not be detected depending on the location of the key
and the surrounding radio wave conditions. In this case, the key confine-
ment prevention function cannot be activated, causing the doors to lock
when the glass hatch is closed. Make sure to check where the key is before
closing the glass hatch.
Page 144 of 712

1443-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Before driving
●Make sure that the glass hatch is fully closed. If the glass hatch is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.
● Do not allow a child to open or close the glass hatch.
Doing so may cause the glass hatch to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing glass hatch.
■ Operating the glass hatch
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.
●Remove any heavy loads, such as snow and ice, from the glass hatch
before opening it. Failure to do so may cause the glass hatch to suddenly
shut again after it is opened.
● When opening or closing the glass hatch, thoroughly check to make sure
the surrounding area is safe.
● If anyone is in the vicinity, make sure they are safe and let them know that
the glass hatch is about to open or close.
● Use caution when opening or closing the glass hatch in windy weather as
it may move abruptly in strong wind.
Page 145 of 712

1453-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_U (OM48A12U)
WARNING
●Do not pull on the glass hatch damper stay to close the glass hatch, and
do not hang on the glass hatch damper stay.
Doing so may cause hands to be caught or the glass hatch damper stay to
break, causing an accident.
● Do not attach any accessories other than genuine Toyota parts to the
glass hatch. Such additional weight on the glass hatch may cause the
glass hatch to suddenly shut again after it is opened, resulting in death or
serious injury.
● Do not open the glass hatch while the rear wiper is switched on. (If the rear
wiper is switched on while the glass hatch is open, the wiper motor drive
disc will be rotating on the door panel.)
●The glass hatch may suddenly shut if it
is not opened fully. It is more difficult to
open or close the glass hatch on an
incline than on a level surface, so
beware of the glass hatch unexpectedly
open or close by itself. Make sure that
the glass hatch is fully open and secure
before using the luggage compartment.
Also pay attention to your personal
belongings such as bags and ties.
● When closing the glass hatch, take
extra care to prevent your fingers etc.
from being caught. Also pay attention to
your personal belongings such as bags
and ties.
● When closing the glass hatch, make
sure to press it lightly on its outer sur-
face.
Page 146 of 712
1463-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)
WARNING
●Do not close the glass hatch while the rear wiper is switched on. The rear
wiper arm may be restarted suddenly after closing the glass hatch.
NOTICE
■Glass hatch damper stays
The glass hatch is equipped with damper stays that hold the glass hatch in
place. Observe the following precautions.
Failure to do so may cause damage to the glass hatch damper stay, result-
ing in malfunction.
●Do not place your hand or foot on the damper stay or apply lateral forces
to it.
●Do not insert any object in the wiper
motor drive disc.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the glass
hatch.
Damper stays
Page 147 of 712
1473-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_U (OM48A12U)
●Locking and unlocking the doors ( P. 121)
● Opening the back door ( P. 130)
● Opening the glass hatch ( P. 142)
● Starting the engine ( P. 228)
■Antenna location
Smart key system
: If equipped
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment1
2
3
Page 148 of 712

1483-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)■
Effective range (areas within whic h the electronic key is detected)
■ Alarms and warning indicators
An alarm sounds and warning messages are displayed on the multi-informa-
tion display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous operation. When a warning message is dis-
played, take appropriate measures based on the displayed message.
( P. 572)
When only an alarm sounds, circumstances and correction procedures are as
follows: When locking or unlocking the doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle. (Only the doors detecting the
key can be operated.)
When starting the engine or changing engine switch modes The system can be operated when the electronic key is inside the
vehicle.
When opening the glass hatch and locking or unlocking the doors
This system can be operated when the electronic key is within about
2.3 ft. (0.7 m) of the back door opener switch.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 seconds
The glass hatch was
closed while the elec-
tronic key was still
inside the vehicle and
all the doors were
locked.
Retrieve the electronic
key from the vehicle
and close the glass
hatch.
An attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
engine switch was in
ACCESSORY mode).
Turn the engine switch
off and close the
driver’s door.