2014 TOYOTA HIGHLANDER service

4766-4. Using the other interior features
HIGHLANDER_U (OM48A12U)
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
●Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

4776-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM48A12U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

483
7Maintenance and care
HIGHLANDER_U (OM48A12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 484
Cleaning and protecting the vehicle interior ........... 487
7-2. Maintenance Maintenance requirements ................... 490
General maintenance........ 493
Emission inspection and maintenance (I/M)
programs ......................... 497
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 498
Hood ................................. 500
Positioning a floor jack ...... 502
Engine compartment ......... 503
Tires .................................. 515
Tire inflation pressure ....... 525
Wheels .............................. 528
Air conditioning filter.......... 530
Wireless remote control/ electronic key battery ...... 532
Checking and replacing fuses ............................... 535
Light bulbs......................... 539

4917-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedure described below:
 Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip meter reset
button ( P. 95), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( P. 95), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display (vehicles with color display)
While the engine is running, switch the multi-information display to the “Set-
tings” screen. ( P. 94)
Select “Maintenance System” on the “Settings” screen.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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4937-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
BatteryCheck the connections. (P. 511)
Brake fluidIs the brake fluid at the correct level? ( P. 510)
Engine coolantIs the engine coolant at the correct level?
(P. 508)
Engine oilIs the engine oil at the correct level? ( P. 505)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. ( P. 509)
Washer fluidIs there sufficient washer fluid? (P. 514)

4977-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)
The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
●When the battery is disconnected or discharged
Readiness codes that are set during ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle may not pass the I/M test.
The error code in the OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dealer to prepare the vehicle for re-testing.
Emission inspection and maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of the emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

5077-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)
WARNING
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
●Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.

5247-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48A12U)
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact your Toyota dealer as the tire pres-
sure warning valves and transmitters may be damaged if not handled
correctly.
●Make sure to install the tire valve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves and the
tire pressure warning valves could be bound.
●When replacing tire valve caps, do not use tire valve caps other than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. (P. 516)
■Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads
may cause damage to the tires themselves, as well as the vehicle’s
wheels and body.
■If tire inflation pressure of eac h tire becomes low while driving
Do not continue driving, or your tires and/or wheels may be ruined.