Page 237 of 712

2374-2. Driving procedures
4
Driving
HIGHLANDER_U (OM48A12U)
■Message displays
Message illustrations used in this section are intended as examples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
■ S mode
●When the shift range is 5 or lower, holding the shift lever toward “+” sets the
shift range to 6.
● To prevent excessive engine speed, a function was adopted that automati-
cally selects a higher shift range before engine speed becomes too high.
● To protect the automatic transmission, a function is adopted that automati-
cally selects a higher shift range when the fluid temperature is high.
■ Downshifting restrictions warning buzzer
To help ensure safety and driving performance, downshifting operation may
sometimes be restricted. In some circumstances, downshifting may not be
possible even when the shift lever is operated. (A buzzer will sound twice.)
■ Snow mode automatic deactivation
Snow mode is automatically deactivated if the engine is turned off after driv-
ing in snow mode.
■ When driving with cruise control or dynamic radar cruise control acti-
vated
Even when performing the following acti ons with the intent of enabling engine
braking, engine braking will not activate while driving in S mode and down-
shifting to 5 or 4 because cruise contro l or dynamic radar cruise control will
not be canceled. ( P. 261, 266)
■ If the shift lever cannot be shifted from P
P. 617
■ If the S indicator does not come on or the D indicator is displayed even
after shifting the shift lever to S
This may indicate a malfunction in the automatic transmission system. Have
the vehicle inspected by your Toyota dealer immediately.
(In this situation, the transmission will operate in the same manner as when
the shift lever is in D.)
Page 238 of 712

2384-2. Driving procedures
HIGHLANDER_U (OM48A12U)■
If the automatic transmission fluid temperature warning message is dis-
played
When the warning message goes out, the vehicle can be driven again.
If the warning message does not go out after waiting a while, have your vehi-
cle inspected by your Toyota dealer.
■ AI-SHIFT
The AI-SHIFT automatically selects the suitable gear according to driver per-
formance and driving conditions.
The AI-SHIFT automatically operates when t he shift lever is in D. (Shifting the
shift lever to S cancels the function.) If the automatic transmission fluid temper-
ature warning message is displayed while
driving, make sure to return to D position
driving and reduce speed by easing off
the accelerator pedal. Stop the vehicle in
a safe place, shift the shift lever to P and
let the engine idle until the warning mes-
sage goes out.
WARNING
■ When driving on slippery road surfaces
Do not accelerate or shift gears suddenly.
Sudden changes in engine braking may cause the vehicle to spin or skid,
resulting in an accident.
Page 305 of 712

3054-5. Using the driving support systems
4
Driving
HIGHLANDER_U (OM48A12U)■
If the “DAC” switch is turned off during operation of the downhill assist
control system
The downhill assist control system gradually ceases operation. The downhill
assist control system indicator will flash during the canceling operation, and
then go off when the system is fully off.
■ Downhill assist control system operation sound
●A sound may be heard from the engine compartment during operation of the
downhill assist control system. This sound does not indicate a malfunction.
● If the accelerator or brake pedal is depressed during operation of the down-
hill assist control system, a sound caused by the release of system opera-
tion may be heard, or you may feel the brake pedal push-back. This does
not indicate a malfunction.
■ When the downhill assist control system operates continuously
The brake actuator may overheat. In that case, the downhill assist control
system will stop operating, a buzzer will sound and the downhill assist control
system indicator will start flashing. Re frain from using the system until the
downhill assist control system indicator stays on. (There is no problem with
continuing to drive normally.)
■ If the slip indicator comes on
It may indicate a malfunction in the system. Contact your Toyota dealer.
WARNING
■Conditions which may affect the downhill assist control system opera-
tion
●Do not rely too heavily on the downhill assist control system. On extremely
steep inclines, icy surfaces or muddy roads, the vehicle may slip and the
system may not be able to maintain the constant low vehicle speed of
about 3 mph (5 km/h), leading to an accident causing death or serious
injury.
● Do not shift the shift lever to R while driving forward, or to D while driving
backward. Doing so may cause the wheels to lock up, leading to an acci-
dent causing death or serious injury. In addition, excessive stress will be
applied to the automatic transmission, possibly resulting in damage.
Page 330 of 712

3304-6. Driving tips
HIGHLANDER_U (OM48A12U)
NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
engine or other components does not occur.
●Water entering the engine air intake will cause severe engine damage.
● Water entering the automatic transmission will cause deterioration in shift
quality, locking up of your transmission accompanied by vibration, and ulti-
mately damage.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the differentials, transmission and
transfer case, reducing the gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
Page 494 of 712
4947-2. Maintenance
HIGHLANDER_U (OM48A12U)
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Automatic transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( P. 641)
• Does the brake pedal have the correct
amount of free play? ( P. 641)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Page 557 of 712

557
8
When trouble arises
HIGHLANDER_U (OM48A12U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 558, 559)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. ( P. 558, 559)
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 560 of 712
5608-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system (AWD mod-
els) and transmission. ( P. 224)
Page 563 of 712

5638-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
If a war ning light tur ns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light*2
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*2
Indicates that the engine oil pressure is too low.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
Have the vehicle inspected by your Toyota dealer
immediately.