2014 TOYOTA HIGHLANDER HYBRID tow

449
7When trouble arises
HIGHLANDER_HV_U (OM48D74U)7-1. Essential information
Emergency flashers .......... 450
If your vehicle has to be stopped in an
emergency ...................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 452
If you think something is wrong .............................. 456
If a warning light turns on or a warning buzzer
sounds ............................ 457
If a warning message is displayed......................... 466
If you have a flat tire.......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P............. 512
If the electronic key does not operate properly........ 513
If the 12-volt battery is discharged ...................... 516
If your vehicle overheats ........................ 521
If the vehicle becomes stuck ............................... 525

452
HIGHLANDER_HV_U (OM48D74U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a whee l-lift type truck, use a towing
dolly. ( P. 452, 453)
Situations needs to contact dealers before towing
Towing with a sling-type truck

4537-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck

4547-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48D74U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.

4557-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(P. 228)

4987-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48D74U)
■If the spare tire cannot be lowered
If the spare tire cannot be lowered, it may not have been stowed properly.
Perform the following procedure:
If the spare tire still cannot be lowered, the wire cable may be severed.
Have the vehicle inspected by your Toyota dealer. Fully tighten the spare tire clamp bolt
by turning the jack handle clockwise
until two clicks are heard and the jack
handle skips.
Turn the jack handle counterclock-
wise to lower the spare tire.
If the spare tire still cannot be low-
ered, attempt to fully tighten the spare
tire clamp bolt again by turning the
jack handle clockwise. Then turn it
counterclockwise at least 2 turns to
lower the spare tire.
1
2

5027-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48D74U)
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the spare tire against the
bumper with the inner surface
facing toward you. Pass the
hoist assembly (C) and holding
bracket (B) through the wheel
opening.
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
Stowing the flat tire, jack and all tools (with a compact spare tire)
1
2
3
4

5037-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
Before raising the tire, make
sure that the hoist assembly is
perpendicular to the wheel
opening. (Try to place the tire
directly beneath the vehicle,
near where the wire cable is
hanging from.)
Using the jack handle and adapter socket, tighten the tire clamp
bolt by turning it clockwise until the tire is in the correct position and
two clicks are heard as the jack handle skips.
Stow the jack and all tools.
Valve stem
5
6
7