Page 5 of 612

1
2
3
4
5
6
7
5
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 410
Cleaning and protecting the vehicle interior............. 413
4-2. Maintenance Maintenance requirements ..................... 416
General maintenance.......... 418
Emission inspection and maintenance (I/M)
programs........................... 422
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions ....................... 423
Hood ................................... 426
Positioning a floor jack ........ 427
Engine compartment ........... 429
12-volt battery ..................... 439
Tires .................................... 443
Tire inflation pressure ......... 449
Wheels ................................ 453
Air conditioning filter............ 456
Electronic key battery.......... 458
Checking and replacing fuses ................................. 460
Light bulbs........................... 471 5-1. Essential information
Emergency flashers............ 484
If your vehicle needs to be towed........................... 485
If you think something is wrong ............................ 489
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 490
If a warning message is displayed .......................... 500
If you have a flat tire ........... 519
If the hybrid system will not start ............................ 531
If the shift lever cannot be shifted from P ................... 533
If you lose your keys........... 534
If the electronic key does not operate properly ......... 535
If the vehicle’s 12-volt battery is discharged ........ 538
If your vehicle overheats .... 542
If the vehicle becomes stuck ................................. 547
If your vehicle has to be stopped in an
emergency ....................... 548
4Maintenance and care5When trouble arises
Page 246 of 612

246 3-1. Using the air conditioning system and defogger
■Air conditioning odors
●During use, various odors from inside and outside the vehicle may enter
into and accumulate in the air conditioning system. This may then cause
odor to be emitted from the vents.
● To reduce potential odors from occurring:
• It is recommended that the air conditioning system be set to outside air
mode prior to turning the vehicle off.
• The start timing of the blower may be delayed for a short period of time immediately after the air conditioning system is started in automatic
mode.
■ Air conditioning filter
P. 456
■ Customization that can be co nfigured at Toyota dealer
Settings (e.g. air conditioning setting) can be changed.
(Customizable features P. 576)
CAUTION
■To prevent the windshield from fogging up
Do not use during cool air operation in extremely humid weather.
The difference between the temperature of the outside air and that of the
windshield can cause the outer surface of the windshield to fog up, blocking
your vision.
Page 409 of 612
Maintenance and care4
409
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 410
Cleaning and protecting the vehicle interior .......... 413
4-2. Maintenance Maintenance requirements .................. 416
General maintenance....... 418
Emission inspection and maintenance (I/M)
programs........................ 422
4-3. Do-it-yourself maintenance Do-it-yourself service precautions .................... 423
Hood ................................ 426
Positioning a floor jack ..... 427
Engine compartment ........ 429
12-volt battery .................. 439
Tires ................................. 443
Tire inflation pressure ...... 449
Wheels ............................. 453
Air conditioning filter......... 456
Electronic key battery....... 458
Checking and replacing fuses .............................. 460
Light bulbs........................ 471
Page 425 of 612

425
4-3. Do-it-yourself maintenance
4
Maintenance and care
CAUTION
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions:
■
When working on the engine compartment
●Make sure that the “READY” indicator is off.
● Keep hands, clothing and tools away from the moving fans and engine
drive belt.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
■ When working near the electric c ooling fans or radiator grille
Be sure the “POWER” switch is off.
With the “POWER” switch in ON mode, the electric cooling fans may auto-
matically start to run if the air conditioning is on and/or the coolant tempera-
ture is high. ( P. 436)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc. from
getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.
Page 432 of 612

432 4-3. Do-it-yourself maintenance
■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
●When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, or when driving
while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
CAUTION
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
Page 456 of 612
456
4-3. Do-it-yourself maintenance
Air conditioning filter
The air conditioning filter must be changed regularly to maintain air
conditioning efficiency.
■ Removal method
Turn the “POWER” switch off.
Open the glove box and
remove the glove box cover
inside the glove box.
Remove the filter cover.
■ Replacement method
Remove the air conditioning
filter and replace it with a new
one.
The “UP” marks shown on
the filter should be pointing up.
STEP1
STEP2
STEP3
Page 457 of 612
457
4-3. Do-it-yourself maintenance
4
Maintenance and care
■
Checking interval
Inspect and replace the air conditioning filter according to the maintenance
schedule. In dusty areas or areas with heavy traffic flow, early replacement
may be required. (For scheduled maintenance information, please refer to
the “Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.)
■ If air flow from the vents decreases dramatically
The filter may be clogged. Check the filter and replace if necessary.
NOTICE
■When using the air conditioning system
Make sure that a filter is always installed.
Using the air conditioning system without a filter may cause damage to the
system.
Page 553 of 612
553
6-1. Specifications
6
Vehicle specifications
Lubrication system
*: The engine oil capacity is a reference quantity to be used when changing the
engine oil. Warm up the engine and turn off the hybrid system, wait more
than 5 minutes, and check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy
the following grade and viscosity.
Oil grade: ILSAC GF-5 multigrade engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice for
good fuel economy and good
starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
Oil capacity
(Drain and refill
refer-
ence*) With filter
Without filter 4.6 qt. (4.4 L, 3.9 Imp. qt.)
4.2 qt. (4.0 L, 3.5 Imp. qt.)
Outside temperature