5
1
8 7
6
5
4
3
2
9
AVALON_HV_U (OM41451U)6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 330
Cleaning and protecting the vehicle interior ........... 333
6-2. Maintenance Maintenance requirements ................... 336
General maintenance ........ 338
Emission inspection and maintenance (I/M)
programs ......................... 342
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 343
Hood.................................. 346
Positioning a floor jack ...... 347
Engine compartment ......... 349
12-volt battery ................... 358
Tires .................................. 362
Tire inflation pressure........ 369
Wheels .............................. 372
Air conditioning filter .......... 375
Electronic key battery ........ 377
Checking and replacing fuses ............................... 379
Light bulbs ......................... 390 7-1. Essential information
Emergency flashers ........... 406
If your vehicle has to be stopped in an
emergency....................... 407
7-2. Steps to take in an emergency
If your vehicle needs to be towed .......................... 408
If you think something is wrong............................... 411
If a warning light turns on or a warning buzzer
sounds ............................. 412
If a warning message is displayed ......................... 422
If you have a flat tire .......... 423
If the hybrid system will not start ........................... 435
If the shift lever cannot be shifted from P ............. 437
If the electronic key does not operate properly ........ 438
If the 12-volt battery is discharged ....................... 440
If your vehicle overheats......................... 444
If the vehicle becomes stuck ................................ 448
6Maintenance and care7When trouble arises
10
AVALON_HV_U (OM41451U)Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
Vehicle data recordings
13
AVALON_HV_U (OM41451U)
CAUTION
■Hybrid battery (traction battery)
Never resell, hand over or modify the hybrid battery. To prevent accidents,
hybrid batteries that have been removed from a disposed vehicle are col-
lected through Toyota dealers. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
● The hybrid battery may be illegally disposed of or dumped, and someone
may touch a high voltage part, resulting in an electric shock.
● The hybrid battery is intended to be used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outside of your vehicle or modified in any
way, accidents such as electric shock, heat generation, smoke generation,
an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident is
extremely high because the person receiving the vehicle may not be aware
of these dangers.
■ Disposal of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event that your vehicle must
be disposed of, the hybrid battery must be disposed of by your Toyota
dealer or a qualified service shop. If the hybrid battery is not disposed of
properly, it may cause electric shock that can result in death or serious
injury.
701-2. Hybrid system
AVALON_HV_U (OM41451U)
◆When stopped/during start off
The gasoline engine stops when the vehicle is stopped. During start
off, the electric motor (traction mo tor) drives the vehicle. At slow
speeds or when traveling down a gentle slope, the engine is
stopped and the electric moto r (traction motor) is used.
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of the
hybrid battery (traction battery) is added to that of the gasoline
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The electric motor (traction motor) charges the hybrid battery (trac-
tion battery).
When driving with the gasoline engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehi cle’s approach. The sound will stop
when the vehicle speed exceeds approximately 15 mph (25 km/h).
Vehicle proximity notification system
711-2. Hybrid system
1
For safety and security
AVALON_HV_U (OM41451U)
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the recharging of the
hybrid battery (traction battery).
●The accelerator pedal is released while driving with the shift position in D or
S.
● The brake pedal is depressed while driving with the shift position in D or S.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
●During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
■ Charging the hybrid battery (traction battery)
●As the gasoline engine charges the hybrid battery (traction battery), the bat-
tery does not need to be charged from an outside source. However, if the
vehicle is left parked for a long time the hybrid battery will slowly discharge.
For this reason, be sure to drive the vehicle at least once every few months
for at least 30 minutes or 10 miles (16 km). If the hybrid battery becomes
fully discharged and you are unable to jump-start the vehicle with the 12-volt
battery, contact your Toyota dealer.
● If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. Always put the shift lever in P when the vehicle is stopped. When
driving in heavy traffic, operate the vehicle with the shift lever in D or S to
avoid discharging the battery.
■ Charging the 12-volt battery
P. 441 The EV indicator comes on when driving
the vehicle using only the electric motor
(traction motor).
721-2. Hybrid system
AVALON_HV_U (OM41451U)■
After the 12-volt battery has discharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. For safety, apply the parking brake and make sure to shift the shift
position to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from under the vehicle.
● Sounds may be heard from the hybrid battery (traction battery) behind the
rear seats when the hybrid system starts or stops.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the hybrid transmission when the hybrid system
starts or stops.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents on the left side of
the rear seatback.
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification system may be diffi-
cult for surrounding people to hear.
●In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
731-2. Hybrid system
1
For safety and security
AVALON_HV_U (OM41451U)
Hybrid system precautions
Take care when handling the hybrid system, as it contains a high
voltage system (about 650 V at maximum) as well as parts that
become extremely hot when the hybrid system is operating.
Obey the caution labels attached to the vehicle.
Air conditioning compressor
Power control unit with DC/DC
converter
High voltage cables (orange)
Hybrid battery (traction bat-
tery)Service plug
Electric motor (traction motor)
Caution label1
2
3
4
5
6
7
741-2. Hybrid system
AVALON_HV_U (OM41451U)
There is an air intake vent on the
left side of the rear seatback for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, the hybrid
battery may overheat, leading to a
reduction in hybrid battery output.
When a certain level of impact is detected by the impact sensor, the
emergency shut off system blocks off the high voltage current and
stops the fuel pump to minimize the risk of electrocution and fuel leak-
age. If the emergency shut off syst em activates, your vehicle will not
restart. To restart the hybrid system, contact your Toyota dealer.
A message is automatically displayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( P. 422)
Hybrid battery (traction battery) air vent
Emergency shut off system
Hybrid warning message