Page 599 of 788

599
7When trouble arises
UK_AURIS/AURIS_HV_EE (OM12G88E)7-1. Essential information
Emergency flashers ........... 600
If your vehicle has to
be stopped in an
emergency ....................... 601
7-2. Steps to take in an
emergency
If your vehicle needs to
be towed .......................... 603
If you think something is
wrong ............................... 611
Fuel pump shut off
system ............................. 612
If a warning light turns
on or a warning
buzzer sounds ................. 613
If a warning message is
displayed ......................... 631
If you have a flat tire
(vehicles with a
spare tire) ........................ 659
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit).......................... 673
If the engine will not
start ................................. 698If the hybrid system will
not start............................ 700
If the shift lever cannot
be shifted from P
(vehicles with a
Multidrive) ........................ 702
If the shift lever cannot
be shifted (vehicles with
a multi-mode manual
transmission) ................... 703
If the electronic key does
not operate properly ........ 704
If the vehicle 12-volt
battery is discharged
(except hybrid model) ...... 708
If the 12-volt battery is
discharged
(hybrid model).................. 715
If your vehicle overheats
(except hybrid model) ...... 720
If your vehicle overheats
(hybrid model).................. 723
If you run out of fuel and
the engine stalls............... 728
If the vehicle becomes
stuck ................................ 729
Page 600 of 788
600
UK_AURIS/AURIS_HV_EE (OM12G88E)
7-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
Emergency flashers
Except hybrid model: If the emergency flashers are used for a long time while
the engine is not operating, the 12-volt battery may discharge.
Hybrid model: If the emergency flashers are used for a long time while the
hybrid system is not operating (while the “READY” indicator is not illumi-
nated), the 12-volt battery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Page 601 of 788

6017-1. Essential information
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Except hybrid model: Shift the shift lever to N.
Hybrid model: Change the shift position to N.
If the shift lever is shifted to N (except hybrid model)
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift position can be changed to N (hybrid model)
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N (except hybrid model)
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart entry
& start system: Stop the engine
by turning the engine switch to
the “ACC” position.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
3
4
Page 602 of 788

6027-1. Essential information
UK_AURIS/AURIS_HV_EE (OM12G88E)
Vehicles with a smart entry &
start system: To stop the
engine, press and hold the
engine switch for 2 consecutive
seconds or more, or press it
briefly 3 times or more in suc-
cession.
If the shift position cannot be changed to N (hybrid model)
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
CAUTION
If the engine has to be turned off while driving (except hybrid model)
Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.
If the hybrid system has to be turned off while driving (hybrid model)
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 604 of 788
6047-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional before towing.
Except hybrid model
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
Hybrid model
A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 605 of 788
6057-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Except hybrid model:
Apply the parking brake and turn the engine switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Hybrid model:
Apply the parking brake and turn the power switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Secure the vehicle by strapping
the tires to the deck of the tow
truck as shown.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
1
2
Page 608 of 788

6087-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Except hybrid model
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 702, 703
Hybrid model
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
While towing
Except hybrid model: If the engine is not running the power assist for the
brakes and steering will not function, making steering and braking more diffi-
cult.
Hybrid model: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. (P. 660)
5
6
7
6
7
Page 610 of 788

6107-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
CAUTION
While towing
When towing using a cable or chain, avoid sudden starts, etc. which place
excessive stress on the towing eyelet and the cable or chain.
The towing eyelet and the cable or chain may become damaged, broken
debris may hit people and cause serious damage.
Except hybrid model
Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the engine switch
off.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Hybrid model
Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle when using a flatbed truck
Do not drive over wheel chocks, as doing so may damage the tires.
Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).