Page 603 of 788

7
When trouble arises
603
UK_AURIS/AURIS_HV_EE (OM12G88E)
7-2. Steps to take in an emergency
In the following situations, it is not possible to be towed by another
vehicle using cable or chain, as the front wheels may be locked due to
the parking lock. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional or a commercial
towing service.
There is a malfunction in the P position control system. (P. 632)
There is a malfunction in the immobilizer system. (P. 99)
There is a malfunction in the smart entry & start system. (P. 704)
The 12-volt battery is discharged. (P. 715)
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a commercial tow-
ing service, using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions.
(P. 605, 609)
If they are damaged, use a towing dolly or flatbed truck.
Situations when it is not possible to be towed by another vehicle
(hybrid model)
Page 610 of 788

6107-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
CAUTION
While towing
When towing using a cable or chain, avoid sudden starts, etc. which place
excessive stress on the towing eyelet and the cable or chain.
The towing eyelet and the cable or chain may become damaged, broken
debris may hit people and cause serious damage.
Except hybrid model
Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the engine switch
off.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Hybrid model
Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle when using a flatbed truck
Do not drive over wheel chocks, as doing so may damage the tires.
Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).
Page 612 of 788
6127-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart entry & start system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart entry & start system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system (gasoline engine
only)
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
Page 625 of 788

6257-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
OnceContinuous
(5 seconds)
(Flashes
in yellow)
Smart entry & start system
indicator light
An attempt was made to exit
the vehicle with the electronic
key and lock the doors with-
out first turning the engine
switch off.
Turn the
engine switch
off and lock the
doors again.
Once(Flashes
in yellow
for 15
seconds)Smart entry & start system
indicator light
Indicates that the electronic
key is not present when
attempting to start the engine.Confirm the
location of the
electronic key.
9 times
(Flashes
in yellow)
Smart entry & start system
indicator light
An attempt was made to drive
when the regular key was not
inside the vehicle.Confirm that
the electronic
key is inside
the vehicle.
Once(Flashes
in yellow
for 15
seconds)
Smart entry & start system
indicator light
Indicates that the electronic
key battery is low.Replace the
battery.
(P. 555)
Once(Flashes
quickly in
green for
15 sec-
onds)
Smart entry & start system
indicator light
Indicates that the steering
lock has not been released.Release the
steering lock.
(P. 278)
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
Page 626 of 788

6267-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Front passenger detection sensor, seat belt reminder and warning
buzzer
If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
If the malfunction indicator lamp comes on while driving
The malfunction indicator lamp will come on if the fuel tank becomes com-
pletely empty. If the fuel tank is empty, refuel the vehicle immediately. The
malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped professional
as soon as possible.
Once(Flashes
in yellow
for 30
seconds)
Smart entry & start system
indicator light
• When the doors were
unlocked with the mechani-
cal key and then the engine
switch was pressed, the
electronic key could not be
detected in the vehicle.
• The electronic key could
not be detected in the vehi-
cle even after the engine
switch was pressed two
consecutive times.
Touch the
electronic key
to the engine
switch while
depressing the
brake pedal.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
Page 633 of 788
6337-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Indicates a malfunction in the smart entry & start
system (if equipped)
A buzzer also sounds.
Indicates that the speed limiter system is mal-
functioning. (if equipped)
A buzzer also sounds.
Indicates a malfunction in the P position control
system. (hybrid model)
• In this situation, there is a possibility that the
parking lock mechanism will not work.
When parking, park the vehicle on a flat sur-
face and apply the parking brake securely.
Also, it may not be possible to turn the power
switch off. If this happens, applying the park-
ing brake will enable the switch to be turned
off.
• A buzzer also sounds.
Indicates a malfunction in the Toyota parking
assist-sensor (if equipped)
• The malfunctioning assist-sensor is flashing.
• A buzzer also sounds.
Warning messageDetails
(Flashes)
Page 646 of 788
6467-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Once3
times
The electronic key
was carried out-
side the vehicle
and a door other
than the driver’s
door was opened
and closed while
the power switch
was in a mode
other than off.
Bring the
electronic
key back
into the
vehicle.
The driver’s door
was opened and
closed while the
electronic key
was not in the
vehicle, shift posi-
tion was shifted to
P and the power
switch was not
turned off.
Turn the
power
switch off
or bring the
electronic
key back
into the
vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the engine
switch off when
the shift lever was
in P.
Turn the
engine
switch off
and lock
the doors
again.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
(Flashes)
(Hybrid model)
*1, 2
(Displayed alternately)
(Flashes)
(Vehicles with a Multid-
rive)
*1
Page 647 of 788

6477-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Once
Contin-
uous
(5 sec-
onds)
An attempt was
made to lock the
doors using the
entry function
after the elec-
tronic key was
carried outside
the vehicle with-
out turning off the
power switch.
Turn the
power
switch off
and lock
the doors
again.
9
times
An attempt was
made to drive
when the regular
key was not
inside the vehicle.Confirm
that the
electronic
key is
inside the
vehicle.
Contin-
uous
The driver’s door
was opened when
the shift lever was
not in P and the
engine switch was
not turned off.
Shift the
shift lever
to P.
The driver’s door
was opened when
the shift position
was in any posi-
tions other than P
and the power
switch was not
turned off.
Shift the
shift posi-
tion to P.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
(Displayed alternately)
(Flashes)
(Hybrid model)
*1
(Flashes)*1, 2
(Flashes)
(Vehicles with a Multid-
rive)
*1
(Flashes)
(Hybrid model)
*1, 2