Instructions for Transporters
ROADSIDE ASSISTANCE9.3
Instructions for TransportersUse a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S
with the tires directly on the ground.
CAUTION:
D a m a g e c a u s e d b y t r a n s p o r t i n g
is not covered by the warranty.
To transport Model S, follow the instructions
exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Active Air
Suspension, it automatically self-levels, even
when power is off. To prevent damage, you
must activate JACK mode to disable
self-leveling:
1.To u c h CONTROLS on the bottom left of the
touchscreen.
2.Press the brake pedal, then touch Controls
> Very High to maximize height.
3.To u c h Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you that active
suspension is disabled.
NOTE: Jack mode cancels when Model S is
driven over 7 km/h.
CAUTION: Failure to activate Jack mode
can cause Model S to become loose while
being transported, resulting in significant
damage.
Activate Tow Mode
Model S automatically shifts into Park
whenever you open the door to exit, even if you
shifted into Neutral. To keep Model S in Neutral
(which disengages the parking brake), you
must activate tow mode:
1.Shift into Park.2.Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode.
When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is free rolling.
NOTE: Tow mode cancels when Model S is
shifted into Park.
CAUTION:
If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery. For
instructions, call the number noted on the
previous page. If a situation occurs where you
cannot disengage the parking brake, use tire
skids or transport Model S for the shortest
possible distance using wheeled dollies. Before
doing so, always check the dolly
manufacturer’s specifications and
recommended load capacity.
Connect the Tow Chain
1.Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
towards you. When the clip releases, pull
the nose cone towards you, without
twisting or bending it, to release the three
remaining clips.
CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
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i
INDEX
A
ABS (Anti-lock Braking System) ................. 4-20
access panel, removing .....................................7-16
accessories, installing ...................................... 7-24
accessories, plugging into power socket .5-16
air circulation ......................................................... 5-9
air conditioning
operating tips
................................................. 5-10
overview ............................................................. 5-8
air distribution ....................................................... 5-9
air filter ................................................................... 5-10
air suspension
automatic adjustments
.................................5-11
indicator lights ..................................................5-11
Jack mode ..........................................................5-11
manual settings ................................................5-11
air vents .................................................................. 5-10
airbags
after a collision
................................................3-18
front passenger, disabling ..........................3-17
how they work ................................................ 3-16
indicator lights .................................................3-18
inflation effects ...............................................3-18
location of .........................................................3-15
safety information ..........................................3-18
types of ............................................................. 3-16
alarm ........................................................................5-22
antifreeze ................................................................7-16
anti-lock braking (ABS) .................................. 4-20
audio
devices, connecting
...................................... 5-16
devices, playing from ....................................5-15
playing files .......................................................5-15
steering wheel buttons ................................. 4-3
automatic car washes ........................................ 7-12
B
backup camera ................................................... 4-24
battery (12V)
going flat
............................................................6-4
specifications .................................................... 8-7
Battery (high voltage)
care of
..................................................................6-4
coolant ................................................................7-16
discharge, impact of .......................................6-4
fluid check .........................................................7-16
general information ........................................6-4
specifications .................................................... 8-7
temperature limits ...........................................6-4
battery (key), replacing ..................................... 2-3
Bluetooth
audio devices, connecting
..........................5-15
general information .......................................5-17
phone, connecting .........................................5-18
phone, contacts and media ........................5-17
phone, disconnecting ...................................5-17
phone, pairing ..................................................5-17
phone, unpairing .............................................5-17body repairs
......................................................... 7-24
body touch up ..................................................... 7-14
brake fluid replacement ..................................... 7-2
brakes
anti-lock (ABS)
..............................................4-20
emergency braking ......................................4-20
fluid level ........................................................... 7-17
inspecting ........................................................4-20
regenerative braking .................................... 4-21
specifications ....................................................8-6
wear ...................................................................4-20
C
cabin temperature control ................................5-8
camera (rear view) ............................................ 4-24
capacity weight .....................................................8-3
car cover ................................................................ 7-14
car washes ............................................................. 7-12
carpets, cleaning ................................................. 7-13
chains ........................................................................7-6
charge cable
connecting
..........................................................6-5
disconnecting ....................................................6-5
charge current .......................................................6-7
charge levels ...........................................................6-7
charge port .............................................................6-5
charge port light .................................................. 6-6
charging
adapters
..............................................................6-3
charge port ........................................................6-5
connecting the charge cable ......................6-5
current setting ..................................................6-7
disconnecting the charge cable .................6-5
equipment summary ......................................6-3
High Power Wall Connector ........................6-3
instructions .........................................................6-5
light ...................................................................... 6-6
mobile equipment for ....................................6-3
public charging stations ................................6-3
set charge limit .................................................6-7
settings ................................................................6-7
status ....................................................................6-8
stopping ..............................................................6-5
charging schedule, setting ................................6-7
child protection
disabling liftgate
.............................................. 2-5
disabling rear door handles ......................... 2-5
locking rear windows ..................................... 2-7
child seats
choosing
.............................................................. 3-7
general guidelines ........................................... 3-7
installation methods .......................................3-8
installing multiple .............................................3-9
ISOFIX type, installing ...................................3-9
larger children ...................................................3-8
rear facing, opening ....................................... 3-11
rear facing, restrictions ................................ 3-11
rear facing, safety .......................................... 3-14
rear facing, seating a child ......................... 3-13
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ii
INDEXINDEX
safety information ......................................... 3-10
seat belt retained, installing ........................ 3-8
testing ................................................................ 3-10
upper tether straps ....................................... 3-10
cleaning
exterior
...............................................................7-12
interior ............................................................... 7-13
climate control
operating tips
.................................................. 5-10
overview .............................................................. 5-8
cold weather option .......................................... 4-15
console
armrests
............................................................ 2-14
cup holders ...................................................... 2-14
power socket ................................................... 5-16
USB ports .......................................................... 5-16
contact information
Tesla
.................................................................... 10-3
coolant
Battery (high voltage)
................................. 7-16
replacement of ................................................. 7-2
cornering lights ................................................... 4-13
cruise control ...................................................... 4-23
cup holders ........................................................... 2-14
current, charging .................................................. 6-7
customizing Model S ........................................... 5-6
D
DAB radio .............................................................. 5-13
dashboard overview ............................................. 1-2
data recording ..................................................... 10-2
de-icing ................................................................... 4-15
delivery mileage .................................................. 10-2
devices
Bluetooth, playing audio files
................... 5-15
connecting ....................................................... 5-16
playing audio files from ............................... 5-15
dimensions .............................................................. 8-5
dome (map) lights .............................................. 4-11
door handles
exterior
................................................................2-4
interior .................................................................2-4
door labels ............................................................... 8-3
doors
child protection locks
.................................... 2-5
drive-away locking .......................................... 2-5
interior rear, opening with no power ....... 2-6
locking and unlocking, key .......................... 2-2
locking and unlocking, touchscreen ........2-4
opening exterior, no power ......................... 2-5
opening, exterior handles .............................2-4
opening, interior handles ..............................2-4
unlocking when key does not work ......... 2-5
walk-away locking ........................................... 2-5
drive gear ................................................................4-7
drive-away locking ............................................... 2-5driver
profiles, creating
............................................. 4-2
seat adjustment ................................................3-2
seating position ................................................3-2
driving
energy gains
.................................................... 4-21
seating position ................................................3-2
starting Model S .............................................. 4-6
tips to maximize range ................................ 4-19
E
electric parking brake ....................................... 4-21
emergency flashers ............................................4-14
emergency rear door opening ........................ 2-6
energy
app
....................................................................... 4-19
displaying usage of .......................................4-19
gained from regenerative braking .......... 4-21
graph .................................................................. 4-19
range information ........................................... 4-8
tips to minimize usage of ........................... 4-19
event data recording ......................................... 10-2
exterior
car cover
........................................................... 7-14
cleaning ............................................................. 7-12
dimensions ..........................................................8-5
overview ...............................................................1-3
polishing, touch up, & repair ...................... 7-14
specifications .....................................................8-5
exterior lights, controlling ................................ 4-11
F
fan speed, interior ................................................ 5-9
favorites, adding and removing .................... 5-15
features, downloading new ........................... 5-24
flash drives
connecting
........................................................ 5-16
playing audio from ........................................ 5-15
flashers, warning .................................................4-14
flat tire repair ..........................................................7-8
floor mats ............................................................... 7-14
fluids
Battery (high voltage)
................................. 7-16
brake ................................................................... 7-17
replacement of ..................................................7-2
windshield washer ......................................... 7-18
fog lights ................................................................. 4-11
free rolling .............................................................. 4-7
front passenger detection ............................... 3-17
front suspension specifications .......................8-7
front trunk
closing
................................................................ 2-10
opening .............................................................. 2-10
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iii
INDEX
fuses
accessing ...........................................................7-16
fuse box 1 ......................................................... 7-20
fuse box 2 .......................................................... 7-21
fuse box 3 ......................................................... 7-22
fuse box locations ..........................................7-19
replacing ............................................................7-19
G
garage doors, opening .....................................5-23
gates, opening .....................................................5-23
GAWR ....................................................................... 8-4
gears, shifting ........................................................ 4-7
glove box ................................................................2-13
Gross Axle Weight Rating ................................ 8-4
Gross Vehicle Weight Rating ........................... 8-4
ground clearance ................................................. 8-5
GVWR ....................................................................... 8-4
H
hazard warning flashers ................................... 4-14
head supports ........................................................ 3-3
headlights ............................................................... 4-11
after exit ............................................................ 4-13
cornering lights .............................................. 4-13
headlights, when cornering ............................ 4-13
heated wipers ...................................................... 4-15
heating
operating tips
................................................. 5-10
overview ............................................................. 5-8
height adjustments (suspension)
automatic
...........................................................5-11
Jack mode ..........................................................5-11
manual settings ................................................5-11
high voltage
Battery specifications
.................................... 8-7
components, overview of ............................. 6-2
safety .......................................................... 6-2, 7-2
hitches ...................................................................... 8-4
HomeLink
programming
..................................................5-23
using ...................................................................5-23
hood
closing
................................................................ 2-10
opening ............................................................. 2-10
horn ............................................................................4-4
I
Ideal range .............................................................. 4-8
identification number (VIN) ............................. 8-2
indicator lights
ABS
.................................................................... 4-20
air suspension ...................................................5-11
airbag ..................................................................3-18
Jack mode ..........................................................5-11
summary of ........................................................4-9tire pressure
....................................................... 7-3
traction control .............................................. 4-22
instrument panel
charging status
.................................................6-8
cleaning ............................................................. 7-13
indicator lights ................................................. 4-9
overview ............................................................. 4-8
power meter .................................................... 4-21
when car is off ................................................. 4-8
when driving ..................................................... 4-8
interior cleaning .................................................. 7-13
interior lights, controlling ................................. 4-11
interior overview .................................................... 1-2
interior temperature control ............................5-8
Internet radio ........................................................ 5-14
intrusion detection ............................................ 5-22
ISOFIX child seats, installing ............................3-9
J
J1772 ..........................................................................6-3
Jack mode .............................................................. 5-11
jacking Model S .................................................. 7-23
K
key
how to use .......................................................... 2-2
key not inside ................................................... 4-6
not detected ...................................................... 2-5
ordering extras ................................................. 2-3
replacing battery ............................................. 2-3
keyless entry ........................................................... 2-2
L
label
Statutory Plate ................................................. 8-4
Tire and Loading Information .....................8-3
lane change flash ................................................ 4-14
leather care ........................................................... 7-13
liftgate
adjust opening height
.................................... 2-8
closing .................................................................. 2-8
disabling interior handle ............................... 2-5
interior release ..................................................2-9
opening ................................................................ 2-8
opening, no power ..........................................2-9
lifting Model S ..................................................... 7-23
lights
convenience lights
......................................... 4-11
cornering lights .............................................. 4-13
exterior ............................................................... 4-11
fog lights ............................................................ 4-11
hazard warning ............................................... 4-14
headlights .......................................................... 4-11
headlights after exit ...................................... 4-13
interior ................................................................. 4-11
turn signals ....................................................... 4-14
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v
INDEX
range
displayed on instrument panel ................... 4-8
driving tips to maximize ............................. 4-19
regenerative braking .................................... 4-21
Rated range ............................................................ 4-8
rear facing child seats
folding
.................................................................3-12
opening ...............................................................3-11
safety information ......................................... 3-14
seating a child ..................................................3-13
usage restrictions ............................................3-11
rear seats
folding
.................................................................. 3-3
raising .................................................................. 3-3
rear view camera ............................................... 4-24
rear window switches, disabling .................... 2-7
regenerative braking ......................................... 4-21
release notes ....................................................... 5-24
remote window opening ................................... 2-7
reverse gear ............................................................ 4-7
roadside assistance ............................................. 9-2
S
safety information
airbags ................................................................3-18
child seats ........................................................ 3-10
rear facing child seats ................................. 3-14
seat belts ............................................................ 3-6
seat belts
cleaning
..............................................................7-13
fastening ............................................................. 3-4
in a collision ....................................................... 3-5
overview ............................................................. 3-4
pre-tensioners ................................................... 3-5
safety instructions ........................................... 3-6
testing .................................................................. 3-5
wearing ................................................................ 3-4
wearing when pregnant ................................ 3-4
seat covers .............................................................. 3-3
seat heaters ............................................................ 5-8
seating capacity .................................................... 8-3
seating position, driver ...................................... 3-2
seats
adjusting
............................................................. 3-2
heaters ................................................................. 5-8
rear facing, folding .........................................3-12
rear facing, opening ........................... 3-11, 3-12
rear facing, safety information ................. 3-14
rear facing, seating a child ..........................3-13
rear facing, usage restrictions ....................3-11
security settings .................................................5-22
service data recording ..................................... 10-2
service intervals .................................................... 7-2
Settings .................................................................... 5-6
shifting gears ......................................................... 4-7
software updates .............................................. 5-24specifications
12V battery
......................................................... 8-7
brakes ...................................................................8-6
dimensions .........................................................8-5
exterior ................................................................8-5
high voltage Battery ....................................... 8-7
motor ....................................................................8-6
steering ................................................................8-6
suspension .......................................................... 8-7
tires .......................................................................8-8
transmission .......................................................8-6
weights ................................................................8-5
wheels ..................................................................8-8
stability control .................................................. 4-22
starting Model S ................................................... 4-6
Statutory Plate ...................................................... 8-4
steering specifications ........................................8-6
steering wheel
adjusting position
............................................4-3
adjusting sensitivity ........................................4-3
controls, left .......................................................4-3
controls, right ................................................... 4-4
sunroof .................................................................... 2-12
suspension
automatic adjustments
................................. 5-11
indicator lights ................................................. 5-11
Jack mode ......................................................... 5-11
manual settings ............................................... 5-11
T
telematics .............................................................. 10-2
telephone
answering a call
............................................... 4-4
Bluetooth, general information ................ 5-17
call menu ........................................................... 5-18
connecting ........................................................ 5-18
displaying call menu ...................................... 4-4
instrument panel menu ............................... 5-18
making a call .................................................... 5-18
receiving a call ................................................ 5-18
steering wheel buttons ................................. 4-4
temperature
Battery (high voltage), limits
..................... 6-4
cabin, controls for ...........................................5-8
cabin, operating tips ..................................... 5-10
outside ................................................................ 4-8
tie-down straps .................................................... 9-4
tilt detection ........................................................ 5-22
Tire Pressure Monitoring System
malfunction
........................................................7-6
overview ..............................................................7-6
replacing a tire sensor ................................... 7-7
tire pressure, checking ....................................... 7-3
tire repair kit ........................................................... 7-8
inflating with air only .................................... 7-10
inflating with sealant ......................................7-9
replacing the sealant canister .................... 7-11
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vi
INDEXINDEX
tires
asymmetric ........................................................ 7-5
balancing ............................................................7-4
chains ................................................................... 7-6
flat spots .............................................................7-4
inspecting .................................................7-4, 7-5
installing new .................................................... 7-5
pressure monitoring ....................................... 7-6
pressures, how to check ............................... 7-3
punctures ............................................................7-4
replacing ............................................................. 7-5
replacing a tire sensor ................................... 7-7
replacing tire sealant ......................................7-11
rotation of ...........................................................7-4
specification ......................................................8-8
tire sealant .......................................................... 7-8
understanding tire markings ..................... 8-10
wear patterns ....................................................7-4
winter ................................................................... 7-5
touch up body ..................................................... 7-14
touchscreen
brightness
........................................................... 5-2
cleaning ............................................................. 7-13
Controls ...............................................................5-4
overview .............................................................. 5-2
Settings ............................................................... 5-6
software updates .......................................... 5-24
tow chain, connecting ........................................ 9-3
Tow mode ............................................................... 9-3
towing
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
towing a trailer ......................................................8-4
towing instructions .............................................. 9-3
TPMS
malfunction
........................................................ 7-6
overview .............................................................. 7-6
replacing a tire sensor ................................... 7-7
traction control .................................................. 4-22
traffic alerts ........................................................... 5-14
trailer hitches .........................................................8-4
transmission specifications ...............................8-6
transporting
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
trip information ................................................... 4-18
trunk, front
closing
................................................................ 2-10
inside emergency release .............................2-11
opening .............................................................. 2-10
opening, no power ..........................................2-11trunk, rear
adjust opening height
....................................2-8
child protection locks .....................................2-5
closing ..................................................................2-8
disabling interior handle ...............................2-5
interior release ................................................. 2-9
opening ................................................................2-8
opening, no power ......................................... 2-9
Ttire and Loading Information label ..............8-3
TuneIn ...................................................................... 5-14
turn signals ............................................................4-14
U
Units & Format ...................................................... 5-6
unlocking
passive
.................................................................2-2
trunk, front ........................................................ 2-10
trunk, rear ...........................................................2-8
using the touchscreen ................................... 2-4
when key does not work ...............................2-5
with key ...............................................................2-2
USB devices
connecting
........................................................ 5-16
playing audio files from ............................... 5-15
USB ports ............................................................... 5-16
V
Vehicle Identification Number (VIN) .............8-2
vehicle loading
determining load limit
................................... 8-4
general information .........................................8-3
information label ..............................................8-3
load calculation examples ........................... 8-4
vent, sunroof ......................................................... 2-12
ventilation ................................................... 5-9, 5-10
VIN (Vehicle Identification Number) .............8-2
volume control ............................................ 4-3, 5-2
W
walk-away locking ................................................2-5
warning flashers ..................................................4-14
warning lights
ABS
.................................................................... 4-20
air suspension ................................................... 5-11
airbag .................................................................. 3-18
Jack mode ......................................................... 5-11
summary of ....................................................... 4-9
tire pressure .......................................................7-3
traction control .............................................. 4-22
washer fluid, topping up .................................. 7-18
washer jets, cleaning ......................................... 7-15
washers ................................................................... 4-15
weight specifications ...........................................8-5
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