
Instructions for Transporters
ROADSIDE ASSISTANCE9.3
Instructions for TransportersUse a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S
with the tires directly on the ground.
CAUTION:
D a m a g e c a u s e d b y t r a n s p o r t i n g
is not covered by the warranty.
To transport Model S, follow the instructions
exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Active Air
Suspension, it automatically self-levels, even
when power is off. To prevent damage, you
must activate JACK mode to disable
self-leveling:
1.To u c h CONTROLS on the bottom left of the
touchscreen.
2.Press the brake pedal, then touch Controls
> Very High to maximize height.
3.To u c h Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you that active
suspension is disabled.
NOTE: Jack mode cancels when Model S is
driven over 7 km/h.
CAUTION: Failure to activate Jack mode
can cause Model S to become loose while
being transported, resulting in significant
damage.
Activate Tow Mode
Model S automatically shifts into Park
whenever you open the door to exit, even if you
shifted into Neutral. To keep Model S in Neutral
(which disengages the parking brake), you
must activate tow mode:
1.Shift into Park.2.Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode.
When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is free rolling.
NOTE: Tow mode cancels when Model S is
shifted into Park.
CAUTION:
If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery. For
instructions, call the number noted on the
previous page. If a situation occurs where you
cannot disengage the parking brake, use tire
skids or transport Model S for the shortest
possible distance using wheeled dollies. Before
doing so, always check the dolly
manufacturer’s specifications and
recommended load capacity.
Connect the Tow Chain
1.Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
towards you. When the clip releases, pull
the nose cone towards you, without
twisting or bending it, to release the three
remaining clips.
CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
book.book Page 3 Friday, July 19, 2013 12:53 PM

Instructions for TransportersInstructions for Transporters
9.4MODEL S OWNERS MANUAL 2.Insert the towing eye.
Fully insert the towing eye (found in the
front trunk) into the opening on the right
side, then turn counter-clockwise until
securely fastened.
3.Attach the tow chain to the towing eye.
CAUTION: Before pulling, make sure the
towing eye is securely tightened.
Pull Onto the Trailer and Secure the
Wheels
Secure wheels using chocks and tie-down
straps:
•Ensure any metal parts on the tie-down
straps do not contact painted surfaces or
the face of the wheels.
•Do not place straps over body panels or
through the wheels.
CAUTION: Attaching straps to the
chassis, suspension or other parts of the
body can cause damage.
CAUTION: To prevent damage, do not
transport Model S with the tires directly
on the ground.
book.book Page 4 Friday, July 19, 2013 12:53 PM

iv
INDEXINDEX
loading
determining load limit ....................................8-4
general information ........................................ 8-3
information label for ....................................... 8-3
lock/unlock status ..................................... 2-4, 4-8
locking
drive-away
.......................................................... 2-5
using the touchscreen ...................................2-4
walk-away ........................................................... 2-5
with key ............................................................... 2-2
lumbar support ...................................................... 3-2
M
maintenance
brake fluid ..........................................................7-17
daily checks ....................................................... 7-2
exterior cleaning .............................................7-12
fluid replacement ............................................. 7-2
fuse replacement ........................................... 7-19
inspecting tires .................................................7-4
interior cleaning ............................................. 7-13
monthly checks ................................................ 7-2
removing access panel ................................ 7-16
replacing wiper blades ................................ 7-15
service intervals ............................................... 7-2
tire pressures ..................................................... 7-3
washer fluid ...................................................... 7-18
windshield washer jets ................................ 7-15
mats ......................................................................... 7-14
media
DAB radio
......................................................... 5-13
favorites ............................................................ 5-15
Internet radio .................................................. 5-14
playing audio files ......................................... 5-15
radio .................................................................... 5-12
TuneIn radio ..................................................... 5-14
volume .................................................................4-3
mileage upon delivery ...................................... 10-2
mirrors
adjusting
.............................................................4-5
automatic dimming .........................................4-5
auto-tilt ................................................................4-5
rear view .............................................................4-5
when reversing .................................................4-5
mobile app ........................................................... 5-25
Mobile Connector
components
....................................................... 6-3
connecting ......................................................... 6-5
disconnecting ....................................................6-5
modifications ....................................................... 7-24
motor specifications ............................................8-6
N
navigation
entering a destination ................................. 5-20
overview ............................................... 5-19, 5-20
Neutral gear, maintaining ................................. 4-7
O
odometer
on instrument panel ....................................... 4-8
on touchscreen ............................................... 4-18
P
Park Assist
how it works ....................................................4-16
limitations and false warnings .................. 4-17
turning chimes on and off .......................... 4-17
visual and audio feedback .......................... 4-16
park gear ................................................................. 4-7
parking brake ....................................................... 4-21
parts replacement ............................................. 7-24
passive unlocking .................................................2-2
phone
Bluetooth, general information
................ 5-17
call menu ........................................................... 5-18
connecting ........................................................ 5-18
importing contacts and media ................. 5-17
instrument panel menu ................................ 5-18
making a call .................................................... 5-18
pairing ................................................................ 5-17
receiving a call ................................................ 5-18
steering wheel buttons ................................. 4-4
unpairing or disconnecting ........................ 5-17
power meter ......................................................... 4-21
power on ................................................................. 4-6
power socket ........................................................ 5-16
power windows .....................................................2-7
powering off Model S ......................................... 4-6
powering on Model S ......................................... 4-6
preferences, setting ............................................ 5-6
public charging stations .................................... 6-3
R
radio
DAB ..................................................................... 5-13
Direct Tune ....................................................... 5-13
favorite stations .............................................. 5-15
Internet radio ................................................... 5-14
overview ............................................................ 5-12
traffic alerts ...................................................... 5-14
TuneIn ................................................................. 5-14
rain sensor ............................................................. 4-15
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v
INDEX
range
displayed on instrument panel ................... 4-8
driving tips to maximize ............................. 4-19
regenerative braking .................................... 4-21
Rated range ............................................................ 4-8
rear facing child seats
folding
.................................................................3-12
opening ...............................................................3-11
safety information ......................................... 3-14
seating a child ..................................................3-13
usage restrictions ............................................3-11
rear seats
folding
.................................................................. 3-3
raising .................................................................. 3-3
rear view camera ............................................... 4-24
rear window switches, disabling .................... 2-7
regenerative braking ......................................... 4-21
release notes ....................................................... 5-24
remote window opening ................................... 2-7
reverse gear ............................................................ 4-7
roadside assistance ............................................. 9-2
S
safety information
airbags ................................................................3-18
child seats ........................................................ 3-10
rear facing child seats ................................. 3-14
seat belts ............................................................ 3-6
seat belts
cleaning
..............................................................7-13
fastening ............................................................. 3-4
in a collision ....................................................... 3-5
overview ............................................................. 3-4
pre-tensioners ................................................... 3-5
safety instructions ........................................... 3-6
testing .................................................................. 3-5
wearing ................................................................ 3-4
wearing when pregnant ................................ 3-4
seat covers .............................................................. 3-3
seat heaters ............................................................ 5-8
seating capacity .................................................... 8-3
seating position, driver ...................................... 3-2
seats
adjusting
............................................................. 3-2
heaters ................................................................. 5-8
rear facing, folding .........................................3-12
rear facing, opening ........................... 3-11, 3-12
rear facing, safety information ................. 3-14
rear facing, seating a child ..........................3-13
rear facing, usage restrictions ....................3-11
security settings .................................................5-22
service data recording ..................................... 10-2
service intervals .................................................... 7-2
Settings .................................................................... 5-6
shifting gears ......................................................... 4-7
software updates .............................................. 5-24specifications
12V battery
......................................................... 8-7
brakes ...................................................................8-6
dimensions .........................................................8-5
exterior ................................................................8-5
high voltage Battery ....................................... 8-7
motor ....................................................................8-6
steering ................................................................8-6
suspension .......................................................... 8-7
tires .......................................................................8-8
transmission .......................................................8-6
weights ................................................................8-5
wheels ..................................................................8-8
stability control .................................................. 4-22
starting Model S ................................................... 4-6
Statutory Plate ...................................................... 8-4
steering specifications ........................................8-6
steering wheel
adjusting position
............................................4-3
adjusting sensitivity ........................................4-3
controls, left .......................................................4-3
controls, right ................................................... 4-4
sunroof .................................................................... 2-12
suspension
automatic adjustments
................................. 5-11
indicator lights ................................................. 5-11
Jack mode ......................................................... 5-11
manual settings ............................................... 5-11
T
telematics .............................................................. 10-2
telephone
answering a call
............................................... 4-4
Bluetooth, general information ................ 5-17
call menu ........................................................... 5-18
connecting ........................................................ 5-18
displaying call menu ...................................... 4-4
instrument panel menu ............................... 5-18
making a call .................................................... 5-18
receiving a call ................................................ 5-18
steering wheel buttons ................................. 4-4
temperature
Battery (high voltage), limits
..................... 6-4
cabin, controls for ...........................................5-8
cabin, operating tips ..................................... 5-10
outside ................................................................ 4-8
tie-down straps .................................................... 9-4
tilt detection ........................................................ 5-22
Tire Pressure Monitoring System
malfunction
........................................................7-6
overview ..............................................................7-6
replacing a tire sensor ................................... 7-7
tire pressure, checking ....................................... 7-3
tire repair kit ........................................................... 7-8
inflating with air only .................................... 7-10
inflating with sealant ......................................7-9
replacing the sealant canister .................... 7-11
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vi
INDEXINDEX
tires
asymmetric ........................................................ 7-5
balancing ............................................................7-4
chains ................................................................... 7-6
flat spots .............................................................7-4
inspecting .................................................7-4, 7-5
installing new .................................................... 7-5
pressure monitoring ....................................... 7-6
pressures, how to check ............................... 7-3
punctures ............................................................7-4
replacing ............................................................. 7-5
replacing a tire sensor ................................... 7-7
replacing tire sealant ......................................7-11
rotation of ...........................................................7-4
specification ......................................................8-8
tire sealant .......................................................... 7-8
understanding tire markings ..................... 8-10
wear patterns ....................................................7-4
winter ................................................................... 7-5
touch up body ..................................................... 7-14
touchscreen
brightness
........................................................... 5-2
cleaning ............................................................. 7-13
Controls ...............................................................5-4
overview .............................................................. 5-2
Settings ............................................................... 5-6
software updates .......................................... 5-24
tow chain, connecting ........................................ 9-3
Tow mode ............................................................... 9-3
towing
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
towing a trailer ......................................................8-4
towing instructions .............................................. 9-3
TPMS
malfunction
........................................................ 7-6
overview .............................................................. 7-6
replacing a tire sensor ................................... 7-7
traction control .................................................. 4-22
traffic alerts ........................................................... 5-14
trailer hitches .........................................................8-4
transmission specifications ...............................8-6
transporting
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
trip information ................................................... 4-18
trunk, front
closing
................................................................ 2-10
inside emergency release .............................2-11
opening .............................................................. 2-10
opening, no power ..........................................2-11trunk, rear
adjust opening height
....................................2-8
child protection locks .....................................2-5
closing ..................................................................2-8
disabling interior handle ...............................2-5
interior release ................................................. 2-9
opening ................................................................2-8
opening, no power ......................................... 2-9
Ttire and Loading Information label ..............8-3
TuneIn ...................................................................... 5-14
turn signals ............................................................4-14
U
Units & Format ...................................................... 5-6
unlocking
passive
.................................................................2-2
trunk, front ........................................................ 2-10
trunk, rear ...........................................................2-8
using the touchscreen ................................... 2-4
when key does not work ...............................2-5
with key ...............................................................2-2
USB devices
connecting
........................................................ 5-16
playing audio files from ............................... 5-15
USB ports ............................................................... 5-16
V
Vehicle Identification Number (VIN) .............8-2
vehicle loading
determining load limit
................................... 8-4
general information .........................................8-3
information label ..............................................8-3
load calculation examples ........................... 8-4
vent, sunroof ......................................................... 2-12
ventilation ................................................... 5-9, 5-10
VIN (Vehicle Identification Number) .............8-2
volume control ............................................ 4-3, 5-2
W
walk-away locking ................................................2-5
warning flashers ..................................................4-14
warning lights
ABS
.................................................................... 4-20
air suspension ................................................... 5-11
airbag .................................................................. 3-18
Jack mode ......................................................... 5-11
summary of ....................................................... 4-9
tire pressure .......................................................7-3
traction control .............................................. 4-22
washer fluid, topping up .................................. 7-18
washer jets, cleaning ......................................... 7-15
washers ................................................................... 4-15
weight specifications ...........................................8-5
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vii
INDEX
wheel chocks ..........................................................9-4
wheels
alignment of
...................................................... 7-4
replacing ............................................................. 7-5
specifications .................................................... 8-8
windows
opening and closing
....................................... 2-7
opening from outside .................................... 2-7
rear, child protection ..................................... 2-7
rear, locking ....................................................... 2-7
using key to open ............................................ 2-7
using the switch ............................................... 2-7
windshield washer fluid, topping up ............7-18
windshield washer jets ......................................7-15
windshield washers ........................................... 4-15
windshield wiper blades, replacing ..............7-15
windshield wipers, using .................................. 4-15
winter tires .............................................................. 7-5
wiper blades, replacing .....................................7-15
wipers ..................................................................... 4-15
book.book Page vii Friday, July 19, 2013 12:53 PM