
Wheels and Tires
SPECIFICATIONS8.9
Tire Specifications
Tire TypeLocationSize
19” wheels: Goodyear Eagle RS-A2 All P245/45R19 98V
21” wheels on standard vehicles:
Michelin Pilot Sport All P245/35R21 96Y
21” wheels on Performance Plus vehicles:
MichelinFront
RearP245/35R21 96Y
P265/35R21 101Y
Tire pressures vary depending on the type of tires fitted on Model S. Refer to the tire pressures
printed on the Tire and Loading Information label. This label is located on the driver’s door pillar
and is visible when the driver’s door is open (see page 7.3).
Winter tires (Pirelli Sottozero or Nokian Studded - P245/45R19) can be purchased from a Tesla
store.
book.book Page 9 Friday, July 19, 2013 12:53 PM

9.1
ROADSIDE ASSISTANCE
About Roadside Assistance
Contacting Roadside Assistance................ 9.2
Regional Roadside Assistance Numbers. 9.2
Instructions for TransportersUse a Flatbed Only ......................................... 9.3
Disable Self-Leveling (air suspension vehi-
cles only) ............................................................ 9.3
Activate Tow Mode ........................................ 9.3
Connect the Tow Chain ................................ 9.3
Pull Onto the Trailer and Secure
the Wheels...................................................... 9.4
book.book Page 1 Friday, July 19, 2013 12:53 PM

About Roadside AssistanceAbout Roadside Assistance
9.2MODEL S OWNERS MANUAL
ROADSIDE ASSISTANCE
About Roadside AssistanceContacting Roadside Assistance
Tesla Roadside Assistance is available to you,
24 hours a day, 365 days a year for the duration
of your warranty period.
To contact Roadside Assistance, call the
number for your region, listed on this page.
Advise the representative of the vehicle
identification number (VIN), license plate
number, mileage, your location, and the nature
of the problem. The VIN is on the upper
dashboard on the driver’s side of your vehicle
and is visible through the windshield.
For a complete description of the terms and
conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided
to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle
transporters with instructions on how to
transport Model S (see page 9.3).
Regional Roadside Assistance
Numbers
A toll free number is available in most European
regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll
free number has become available in your area.
Andorra (Toll) . . . . . . . . . . . . + 31 (0)13 799 9501
Andorra (Toll Free) . . . . . . . . . . + 0800 914 590
Austria (Toll) . . . . . . . . . . . . + 31 (0)13 799 9502
Austria (Toll Free) . . . . . . . . . . + 0800 88 0992
Belgium (Toll) . . . . . . . . . . . + 31 (0)13 799 9503
Belgium (Toll Free) . . . . . . . . . . . + 0800 29 027
Bulgaria (Toll) . . . . . . . . . . . + 31 (0)13 799 9504
Croatia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9505
Cyprus (Toll) . . . . . . . . . . . . + 31 (0)13 799 9506
Czech Republic (Toll) . . . . + 31 (0)13 799 9507
Denmark (Toll) . . . . . . . . . . + 31 (0)13 799 9508
Denmark (Toll Free) . . . . . . . . . . . . + 800 71 1024
Estonia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9509
Finland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9510
France (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9511
France (Toll Free) . . . . . . . . . . . . + 0800 94 1029
Germany (Toll) . . . . . . . . . . . + 31 (0)13 799 9512
Germany (Toll Free) . . . . . . . . . + 0800 5893542
Gibraltar . . . . . . . . . . . . . . . . . + 31 (0)13 799 9513
Greece (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9514Greece (Toll Free) . . . . + 0800 1809 205 0645
Hungary (Toll) . . . . . . . . . . . . + 31 (0)13 799 9515
Iceland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9516
Ireland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9517
Italy (Toll) . . . . . . . . . . . . . . . + 31 (0)13 799 9518
Italy (Toll Free) . . . . . . . . . . . . . . . + 800 122 709
Latvia . . . . . . . . . . . . . . . . . . . + 31 (0)13 799 9519
Liechtenstein (Toll) . . . . . . + 31 (0)13 799 9520
Liechtenstein (Toll Free) . . . . . . + 0800 558 847
Lithuania (Toll) . . . . . . . . . . . + 31 (0)13 799 9521
Luxembourg (Toll) . . . . . . . . + 31 (0)13 799 9522
Luxembourg (Toll Free) . . . + 0800 8002 2538
Malta (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9523
Monaco (Toll) . . . . . . . . . . . . + 31 (0)13 799 9524
Monaco (Toll Free) . . . . . . . . . . . + 0800 94 1029
Netherlands (Toll) . . . . . . . . + 31 (0)13 799 9525
Netherlands (Toll Free) . . . . . . + 0800 0200160
Norway (Toll) . . . . . . . . . . . . + 31 (0)13 799 9527
Norway (Toll Free) . . . . . . . . . . . . . . + 800 11 093
Poland (Toll) . . . . . . . . . . . . + 31 (0)13 799 9528
Poland (Toll Free). . . . . . . . . . . . + 800 141 01492
Portugal (Toll) . . . . . . . . . . . . + 31 (0)13 799 9529
Romania (Toll) . . . . . . . . . . + 31 (0)13 799 9530
San Marino (Toll) . . . . . . . . . + 31 (0)13 799 9531
Slovakia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9532
Slovenia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9533
Spain (Toll) . . . . . . . . . . . . . .+ 31 (0)13 799 9534
Sweden (Toll) . . . . . . . . . . . . + 31 (0)13 799 9535
Switzerland (Toll) . . . . . . . . .+ 31 (0)13 799 9536
Switzerland (Toll Free) . . . . . . . + 0800 83 7521
United Kingdom (Toll). . . . . + 31 (0)13 799 9537
United Kingdom (Toll Free) . . + 0800 358 5774
assistance.fm Page 2 Thursday, July 25, 2013 10:59 AM

Instructions for Transporters
ROADSIDE ASSISTANCE9.3
Instructions for TransportersUse a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S
with the tires directly on the ground.
CAUTION:
D a m a g e c a u s e d b y t r a n s p o r t i n g
is not covered by the warranty.
To transport Model S, follow the instructions
exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Active Air
Suspension, it automatically self-levels, even
when power is off. To prevent damage, you
must activate JACK mode to disable
self-leveling:
1.To u c h CONTROLS on the bottom left of the
touchscreen.
2.Press the brake pedal, then touch Controls
> Very High to maximize height.
3.To u c h Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you that active
suspension is disabled.
NOTE: Jack mode cancels when Model S is
driven over 7 km/h.
CAUTION: Failure to activate Jack mode
can cause Model S to become loose while
being transported, resulting in significant
damage.
Activate Tow Mode
Model S automatically shifts into Park
whenever you open the door to exit, even if you
shifted into Neutral. To keep Model S in Neutral
(which disengages the parking brake), you
must activate tow mode:
1.Shift into Park.2.Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode.
When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is free rolling.
NOTE: Tow mode cancels when Model S is
shifted into Park.
CAUTION:
If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery. For
instructions, call the number noted on the
previous page. If a situation occurs where you
cannot disengage the parking brake, use tire
skids or transport Model S for the shortest
possible distance using wheeled dollies. Before
doing so, always check the dolly
manufacturer’s specifications and
recommended load capacity.
Connect the Tow Chain
1.Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
towards you. When the clip releases, pull
the nose cone towards you, without
twisting or bending it, to release the three
remaining clips.
CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
book.book Page 3 Friday, July 19, 2013 12:53 PM

Instructions for TransportersInstructions for Transporters
9.4MODEL S OWNERS MANUAL 2.Insert the towing eye.
Fully insert the towing eye (found in the
front trunk) into the opening on the right
side, then turn counter-clockwise until
securely fastened.
3.Attach the tow chain to the towing eye.
CAUTION: Before pulling, make sure the
towing eye is securely tightened.
Pull Onto the Trailer and Secure the
Wheels
Secure wheels using chocks and tie-down
straps:
•Ensure any metal parts on the tie-down
straps do not contact painted surfaces or
the face of the wheels.
•Do not place straps over body panels or
through the wheels.
CAUTION: Attaching straps to the
chassis, suspension or other parts of the
body can cause damage.
CAUTION: To prevent damage, do not
transport Model S with the tires directly
on the ground.
book.book Page 4 Friday, July 19, 2013 12:53 PM

vi
INDEXINDEX
tires
asymmetric ........................................................ 7-5
balancing ............................................................7-4
chains ................................................................... 7-6
flat spots .............................................................7-4
inspecting .................................................7-4, 7-5
installing new .................................................... 7-5
pressure monitoring ....................................... 7-6
pressures, how to check ............................... 7-3
punctures ............................................................7-4
replacing ............................................................. 7-5
replacing a tire sensor ................................... 7-7
replacing tire sealant ......................................7-11
rotation of ...........................................................7-4
specification ......................................................8-8
tire sealant .......................................................... 7-8
understanding tire markings ..................... 8-10
wear patterns ....................................................7-4
winter ................................................................... 7-5
touch up body ..................................................... 7-14
touchscreen
brightness
........................................................... 5-2
cleaning ............................................................. 7-13
Controls ...............................................................5-4
overview .............................................................. 5-2
Settings ............................................................... 5-6
software updates .......................................... 5-24
tow chain, connecting ........................................ 9-3
Tow mode ............................................................... 9-3
towing
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
towing a trailer ......................................................8-4
towing instructions .............................................. 9-3
TPMS
malfunction
........................................................ 7-6
overview .............................................................. 7-6
replacing a tire sensor ................................... 7-7
traction control .................................................. 4-22
traffic alerts ........................................................... 5-14
trailer hitches .........................................................8-4
transmission specifications ...............................8-6
transporting
connecting the tow chain
............................. 9-3
Jack mode .......................................................... 9-3
keeping Model S in Neutral ..........................9-3
securing the wheels ....................................... 9-4
trip information ................................................... 4-18
trunk, front
closing
................................................................ 2-10
inside emergency release .............................2-11
opening .............................................................. 2-10
opening, no power ..........................................2-11trunk, rear
adjust opening height
....................................2-8
child protection locks .....................................2-5
closing ..................................................................2-8
disabling interior handle ...............................2-5
interior release ................................................. 2-9
opening ................................................................2-8
opening, no power ......................................... 2-9
Ttire and Loading Information label ..............8-3
TuneIn ...................................................................... 5-14
turn signals ............................................................4-14
U
Units & Format ...................................................... 5-6
unlocking
passive
.................................................................2-2
trunk, front ........................................................ 2-10
trunk, rear ...........................................................2-8
using the touchscreen ................................... 2-4
when key does not work ...............................2-5
with key ...............................................................2-2
USB devices
connecting
........................................................ 5-16
playing audio files from ............................... 5-15
USB ports ............................................................... 5-16
V
Vehicle Identification Number (VIN) .............8-2
vehicle loading
determining load limit
................................... 8-4
general information .........................................8-3
information label ..............................................8-3
load calculation examples ........................... 8-4
vent, sunroof ......................................................... 2-12
ventilation ................................................... 5-9, 5-10
VIN (Vehicle Identification Number) .............8-2
volume control ............................................ 4-3, 5-2
W
walk-away locking ................................................2-5
warning flashers ..................................................4-14
warning lights
ABS
.................................................................... 4-20
air suspension ................................................... 5-11
airbag .................................................................. 3-18
Jack mode ......................................................... 5-11
summary of ....................................................... 4-9
tire pressure .......................................................7-3
traction control .............................................. 4-22
washer fluid, topping up .................................. 7-18
washer jets, cleaning ......................................... 7-15
washers ................................................................... 4-15
weight specifications ...........................................8-5
book.book Page vi Friday, July 19, 2013 12:53 PM