approximately
1
/ 6 in (4 mm) on all four
wheels for the winter season to ensure nor-
mal balanced handling characteristics. On
packed snow, they can reduce your stopping
distance compared to summer tires.
Stopping distance, however, is still con-
siderably greater than when the road is not
covered with snow or ice. Exercise appro-
priate caution.
! Avoid spinning of a drive wheel for an
extended period when driving off on
slippery road surfaces. Otherwise, the
drivetrain could be damaged, which is
not covered by the smart Limited War-
ranty. Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use prudent
driving speeds appropriate to prevailing
conditions. G
WARNING
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and
possibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
Make sure your tires have the required tire
speed rating as specified for your vehicle
in the “Technical data section”
(Y page 216), for example when purchasing
new tires.
For information on how to identify the tire
speed rating on a tire’s sidewall, see “Tire
size designation, load and speed rating”
(Y page 140).
If you are uncertain about the correct read-
ing of the information given on a tire’s sidewall, any authorized electric drive
smart center will be glad to assist you.
i
For information on speed ratings for
winter tires, see “All-season and winter
tires” (Y page 141). Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers.
For information on driving with snow
chains*, see “Snow chains*” (Y page 146).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce the
normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired brak-
ing efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking effi-
ciency should be tested as soon as possible
after driving is resumed. G
WARNING
Make sure not to endanger any other road
users when carrying out these braking
maneuvers. G
WARNING
The outside temperature display is not
designed to serve as an ice-warning device
and is therefore unsuitable for that pur-
pose. Indicated temperatures just above
the freezing point do not guarantee that the
road surface is free of ice.
For more information, see “Winter driving”
(Y page 146). Driving instructions
151>> Operation.
* optional Z
For more information on coolant tempera-
ture warning lamp (Y page 172).Driving abroad
Abroad, there is an extensive smart service
network at your disposal. If you plan to
drive into areas which are not listed in the
index of your smart center directory, you
should request pertinent information from
an authorized electric drive smart center.
Keep in mind, however, that due to the tech-
nical requirements of the smart fortwo
electric drive and its high-voltage power
systems, the vehicle should be serviced
only at an authorized electric drive smart
center.
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. Symmetrical low beams
i If you drive in countries where vehi-
cles drive on the other side of the road
than the country in which the vehicle is
registered, you must have the headlamps
modified for symmetrical low beams.
Relevant information can be obtained at
any authorized electric drive smart
center. Vehicle care
Care tips
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi- ronmental influences is to wash it and use
protective treatments regularly.
smart recommends that you care for the
paintwork at least twice a year (e.g. in the
spring and autumn). G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the par-
ticular container. Always open your vehi-
cle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
! Follow the care tips. Wash your vehicle
preferably by hand.
While in operation or even while parked,
your vehicle is subjected to varying exter-
nal influences, which left unchecked can
attack the paint as well as the vehicle
underbody and lead to permanent damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also
by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
R Insects
R Bird droppings
R Tree sap, etc.
R Grease and oil
R Brake fluid
R Coolant
R Fuel
R Tar spots
! Failure to remove such dirt immedi-
ately can cause damage to the paint or the Vehicle care
153>> Operation. Z
soft top fabric*. Environmental influen-
ces are not covered by the smart Limited
Warranty.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of the
above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
smart because of the possibility of incom-
patibility between materials used in the
production process and others applied
later.
We have selected vehicle-care products
and compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain smart approved vehicle-
care products at an authorized electric
drive smart center.
Scratches, corrosive deposits, corrosion
or damage due to negligent or incorrect
care cannot always be removed or repaired
with the vehicle-care products recom-
mended here. In such cases it is best to seek
aid at an authorized electric drive smart
center. The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to smart approved vehicle-care products. Vehicle care
Contact an authorized electric drive smart
center for recommended and approved care
products.
i Advice on caring for the soft top sys-
tem, see (Y page 157). G
WARNING
After washing the vehicle, the brakes may
still be wet and thus their functionality
impaired. Therefore, when you start off,
brake lightly several times without endan-
gering traffic. 154
Vehicle care>> Operation.
* optional
Display messages
The following display messages appear in the multifunction display (Y page 83).
You can confirm certain display messages.
X Confirming messages: Press the OK button on the control lever briefly (Y page 83).Display messages Possible causes/consequences and
0050
0050Solutions 00AC
Switch Off Engine Switch Off Engine The coolant is too hot.
In addition, the
00ACwarning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0027
(USA only)
004D (Canada only)
Release Parking Release Parking
Brake Brake You are driving with the parking brake engaged.
In addition, the
0027(USA only), 004D(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0027
(USA only)
004D (Canada only)
Brake System See Brake System See
Operator's Manual Operator's Manual There is a slight malfunction in the vacuum supply of the brak-
ing system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0027
(USA only)
004D (Canada only)
Brake Malfunction Brake Malfunction
0096Service Required Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0068
Shift Shift
to
toN
Nor
or P
Pto
to
Start
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. Display messages
161>> Practical hints. Z
Display messages Possible causes/consequences and
0050
0050Solutions 00ED
Drive System Drive System
0096Service Required
Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
00EDwarning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 00ED
Drive System Drive System
0096Switch
Switch Engine EngineOff
Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red
00EDwarning lamp in the instrument clus-
ter lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0051
Do Not Tow Do Not Tow
(Away)
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0075warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0051
Charging Charging
Not
NotPossi‐
Possi‐
ble
ble There is a malfunction in the on-board charger. The high‑volt-
age battery cannot be charged.
X
Contact an authorized electric drive smart center. 0051
Parking Lock Inac‐ Parking Lock Inac‐
tive tive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 00DA
Driver´s Door Ajar Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 00DB
Door Ajar Door Ajar The passenger door is open.
X
Close the passenger door. 00D9
Tailgate Open Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 9
cabriolet only. Display messages
163>> Practical hints. Z
Brake
Problem Possible causes/consequences and
0050
0050Solutions 00DF
(USA only)
0025 (Canada only)
The ABS indicator
lamp illuminates
while the drive system
is running. There is a malfunction in the ABS system.
X
Have the ABS system checked at an authorized electric drive
smart center immediately. 00DF
(USA only)
0025 (Canada only)
The ABS indicator
lamp illuminates
together with the
brake warning lamp
0027 (USA only) or
004D (Canada only)
while the drive system
is running. The ABS system fails.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. G
WARNING
When the ABS system is malfunctioning, the wheels may lock during hard braking, reducing
steering capability and extending the braking distance.
When the ABS is switched off due to a malfunction, the ESP ®
is also switched off. The basic
driving and braking functions are still available.
The risk of your vehicle skidding is then increased in certain situations. You should
therefore always adapt your speed and driving style to the prevailing road and weather
conditions. Problem Possible causes/consequences and
0050 0050Solutions 0027
(USA only)
004D (Canada only)
The brake warning
lamp illuminates
while the drive system
is running. You are driving with the parking brake engaged.
X
Release the parking brake. The brake circuit fails or the brake fluid level in the brake
fluid reservoir is too low.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Do not add brake fluid as this will not solve the problem.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. What to do if ...
167>> Practical hints. Z
G
WARNING
Driving with the brake warning lamp illuminated can result in an accident. Have your brake
system checked immediately if the brake warning lamp stays on.
Do not add brake fluid before checking the brake system.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum
mark or below, have the brake system checked for brake pad thickness and leaks imme-
diately. Contact an authorized electric drive smart center immediately. Do not add
brake fluid as this will not solve the problem.
Safety systems Problem Possible causes/consequences and
0050 0050Solutions 0076
The seat belt
telltale illu-
minates con-
stantly for a
maximum of
6 seconds after
starting the
drive system. Regardless of whether the seat belt is fastened or not, the seat
belt telltale always comes on and remains lit for 6 seconds
after starting the drive system.
X
Fasten your seat belts. 0076
The seat belt
telltale illu-
minates con-
stantly. An
additional
warning chime
sounds for a
maximum of
6 seconds after
starting the
drive system. The driver’s seat belt is unfastened.
X
Fasten your seat belts. 0076
The seat belt
telltale flashes
with increas-
ing frequency
of a warning
chime for a
maximum of
60 seconds. The vehicle speed once exceeds 15 mph (25 km/h), and both the
driver’s and passenger seat belt are unfastened.
X
Fasten your seat belts.
If the driver’s or the passenger seat belt remains unfastened
after 60 seconds, the warning chime stops sounding. The seat
belt telltale stops flashing but continues to be illuminated.
The seat belt telltale will only go out if both the driver’s and
the passenger seat belt (with the passenger seat occupied) are
fastened, or the vehicle is standing still and a door is opened. 168
What to do if ...>> Practical hints.
Vehicle
Problem Possible causes/consequences and
0050
0050Solutions 003D
The red 12-V-
battery indica-
tor lamp illu-
minates while
driving or does
not go out after
the drive sys-
tem is started. The 12-V-battery is not being charged.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. 0075
The yellow
high-voltage
battery warn-
ing lamp comes
on while driv-
ing. There may be a malfunction in the high-voltage system.
Contact an authorized electric drive smart center immediately
and have the high-voltage system checked.
0057
The high‑beam
headlamp indi-
cator lamp does
not illuminate
when the
high‑beam
headlamps are
switched on or
when using the
high‑beam
flasher. The high‑beam headlamp indicator lamp has failed.
X
Have the high‑beam headlamp indicator lamp checked at an
authorized electric drive smart center. 0059
The low‑beam
headlamp indi-
cator lamp does
not illuminate
when the
low‑beam head-
lamps are
switched on. The low‑beam headlamp indicator lamp has failed.
X
Have the low‑beam headlamp indicator lamp checked at an
authorized electric drive smart center. What to do if ...
171>> Practical hints. Z