approximately
1
/ 6 in (4 mm) on all four
wheels for the winter season to ensure nor-
mal balanced handling characteristics. On
packed snow, they can reduce your stopping
distance compared to summer tires.
Stopping distance, however, is still con-
siderably greater than when the road is not
covered with snow or ice. Exercise appro-
priate caution.
! Avoid spinning of a drive wheel for an
extended period when driving off on
slippery road surfaces. Otherwise, the
drivetrain could be damaged, which is
not covered by the smart Limited War-
ranty. Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use prudent
driving speeds appropriate to prevailing
conditions. G
WARNING
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and
possibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
Make sure your tires have the required tire
speed rating as specified for your vehicle
in the “Technical data section”
(Y page 216), for example when purchasing
new tires.
For information on how to identify the tire
speed rating on a tire’s sidewall, see “Tire
size designation, load and speed rating”
(Y page 140).
If you are uncertain about the correct read-
ing of the information given on a tire’s sidewall, any authorized electric drive
smart center will be glad to assist you.
i
For information on speed ratings for
winter tires, see “All-season and winter
tires” (Y page 141). Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers.
For information on driving with snow
chains*, see “Snow chains*” (Y page 146).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce the
normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired brak-
ing efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking effi-
ciency should be tested as soon as possible
after driving is resumed. G
WARNING
Make sure not to endanger any other road
users when carrying out these braking
maneuvers. G
WARNING
The outside temperature display is not
designed to serve as an ice-warning device
and is therefore unsuitable for that pur-
pose. Indicated temperatures just above
the freezing point do not guarantee that the
road surface is free of ice.
For more information, see “Winter driving”
(Y page 146). Driving instructions
151>> Operation.
* optional Z
Brake
Problem Possible causes/consequences and
0050
0050Solutions 00DF
(USA only)
0025 (Canada only)
The ABS indicator
lamp illuminates
while the drive system
is running. There is a malfunction in the ABS system.
X
Have the ABS system checked at an authorized electric drive
smart center immediately. 00DF
(USA only)
0025 (Canada only)
The ABS indicator
lamp illuminates
together with the
brake warning lamp
0027 (USA only) or
004D (Canada only)
while the drive system
is running. The ABS system fails.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. G
WARNING
When the ABS system is malfunctioning, the wheels may lock during hard braking, reducing
steering capability and extending the braking distance.
When the ABS is switched off due to a malfunction, the ESP ®
is also switched off. The basic
driving and braking functions are still available.
The risk of your vehicle skidding is then increased in certain situations. You should
therefore always adapt your speed and driving style to the prevailing road and weather
conditions. Problem Possible causes/consequences and
0050 0050Solutions 0027
(USA only)
004D (Canada only)
The brake warning
lamp illuminates
while the drive system
is running. You are driving with the parking brake engaged.
X
Release the parking brake. The brake circuit fails or the brake fluid level in the brake
fluid reservoir is too low.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Do not add brake fluid as this will not solve the problem.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. What to do if ...
167>> Practical hints. Z
Problem Possible causes/consequences and
0050
0050Solutions 00E5
The ESP ®
warn-
ing lamp
flashes while
driving. The ESP
®
has engaged because of detected traction loss in at
least one tire.
X When driving off, apply as little throttle as possible.
X While driving, ease up on the accelerator pedal.
X Adapt your speed and driving to the prevailing road and
weather conditions. 00E5
The ESP ®
warn-
ing lamp illu-
minates con-
tinuously while
the drive sys-
tem is running. The ESP
®
is not operational due to a system failure.
X Have the system checked at an authorized electric drive
smart center. The ESP
®
is not available.
X Have the system checked at an authorized electric drive
smart center. G
WARNING
When the ESP ®
warning lamp is illuminated continuously, the ESP ®
is not available or not
operational due to a system failure.
Adapt your speed and driving to the prevailing road conditions and the non-operating status
of the ESP ®
.
i It may be possible to clear a system failure by restarting the drive system.
X Restart the drive system.
If the warning lamp still does not go out, have the system checked at an authorized
electric drive smart center immediately.
i More information on the ESP ®
can be found in the “Safety” section (Y page 47).Problem Possible causes/consequences and
0050 0050Solutions 0052
The yellow EPS
warning lamp
illuminates
while the drive
system is run-
ning. The Electronic Power Steering (EPS)* is not available.
X
Have the EPS checked at an authorized smart electric drive
center immediately. G
WARNING
When the EPS is not available a higher degree of effort is necessary to steer the vehicle.
Have the system checked at an authorized electric drive smart center. 170
What to do if ...>> Practical hints.
* optional
X
Removing: Fold the wiper arm away from
the rear window until you feel it engage.
X Fold wiper blade 0043away from the wiper
arm in direction of arrow 0044until it
disengages from its mounting.
X Detach wiper blade 0043.
X Installing: Push the new wiper blade onto
the wiper arm until you feel it engage.
X Fold the wiper blade into a position par-
allel to the wiper arm.
X Fold the wiper arm backward to rest on
the rear window.
Make sure to hold on to the wiper when
folding the wiper arm back.
! Make sure the wiper blade is properly
installed. An improperly installed
wiper blade may cause rear window dam-
age. Adjusting the washer jet nozzles
0043
Front washer jet nozzles
0044 Rear washer jet nozzles
X Adjusting: Use a needle to move washer
jet nozzles 0043or0044 left, right, up, or
down.
i Check the setting of the washer jet noz-
zles at regular intervals. The washer jet
nozzles are correctly set when the water
jet hits the windshield or the rear win-
dow approximately in the center. Flat tire
Preparing the vehicle
Upon experiencing any type of problem
with the vehicle’s tires, switch on the haz-
ard warning flasher, carefully slow down
and exit the roadway in a cautious manner.
X Park the vehicle at a safe distance from
moving traffic on a hard, flat surface
when possible.
X Make sure the tire valve of the damaged
tire is located below the horizontal axle
of the wheel hub.
X Engage the parking brake.
X Turn the steering wheel so that the front
wheels are in a straight ahead position.
X Move the gear selector lever to park
position P.
X Switch off the drive system.
X Remove the key from the starter switch
and take the key with you.
i Open door only when conditions are safe
to do so.
X Have any passenger exit the vehicle at a
safe distance from the roadway. Using the tire repair kit
! Depending on the type of damage on the
tire, the tire sealant could damage the
sensor of the Tire Pressure Monitoring
System (TPMS)*. Such damage is not cov-
ered by the smart Limited Warranty.
When having the damaged tire replaced,
also have the TPMS sensors* checked for
proper function. When the sensor is dam-
aged, the TPMS* will not function prop-
erly. The sensor must then be replaced at
an authorized electric drive smart
center as soon as possible.
i Depending on production date of your
vehicle, it will be equipped with version
1 or version 2 of the tire repair kit.
Please make sure to refer to the descrip- Flat tire
187>> Practical hints.
* optional Z
X
Place the tire repair kit securely in the
vehicle.
X Drive off immediately.
The tire sealant will distribute itself
evenly inside the tire. G
WARNING
Do not exceed vehicle speed of 50 mph
(80 km/h). A tire sealant repair is not
designed to operate at higher speeds.
The sticker must be attached on the instru-
ment cluster where it will be easily seen by
the driver.
Vehicle handling characteristics of a tire
sealant repaired tire may change. Adapt
your driving accordingly.
X After driving for about 1.8 miles (3 km)
or ten minutes, stop and exit the vehicle
taking all of the appropriate safety pre-
cautions.
X Take the tire repair kit from the vehicle.
X Screw the end of filler hose 0085onto tire
valve 006F.
X Check the tire inflation pressure using
pressure gauge 0044. G
WARNING
If tire inflation pressure has fallen below
130 kPa (1.3 bar, 19 psi) do not continue to
drive the vehicle.
Park your vehicle safely away from the
roadway and contact the nearest authorized
electric drive smart center or call Road-
side Assistance.
Have the damaged tire replaced.
X If the tire inflation pressure is at least
130 kPa (1.3 bar, 19 psi), inflate or deflate
the tire to correct tire inflation pres-
sure (see Tire and Loading Information
placard located on the driver’s door
B‑pillar). R
To increase the tire inflation pres-
sure: Switch on the electric air pump.
R To decrease the tire inflation pres-
sure: Open vent screw 0087. Recheck the
tire inflation pressure with the elec-
tric air pump’s pressure gauge.
X After checking the tire inflation pres-
sure, unscrew the end of filler hose 0085
from tire valve 006F.
X Screw the valve cap onto the tire valve.
X Plug filler hose with the stopper.
X Place the tire repair kit securely in the
vehicle.
! The manufacturer is unable to guaran-
tee that all tire punctures can be
repaired with the tire repair kit, in par-
ticular cuts or perforations larger than
approximately 0.16 in (4 mm) or away from
the tire’s tread. The manufacturer is not
liable for damage sustained through
improper use of the tire repair kit. G
WARNING
Follow recommended tire inflation pres-
sures.
Do not underinflate tires. Underinflated
tires wear excessively and/or unevenly,
adversely affect handling and energy con-
sumption of the vehicle, and are more
likely to fail from being overheated.
Do not overinflate tires. Overinflated
tires can adversely affect handling and
ride comfort, wear unevenly, increase
stopping distance, and result in sudden
deflation (blowout) because they are more
likely to become punctured or damaged by
road debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on
the driver’s door B‑pillar. Overloading the
tires can overheat them, possibly causing
a blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure. Flat tire
191>> Practical hints. Z
placard located on the driver’s door
B‑pillar).
R
To increase the tire inflation pres-
sure: Switch on the electric air pump.
R To decrease the tire inflation pres-
sure: Press deflate button 006C. Recheck
the tire inflation pressure with the
electric air pump’s pressure gauge
006D.
X When the tire inflation pressure is cor-
rect, unscrew the end of filler hose 0085
from tire valve 006B.
X Screw the valve cap onto the tire valve. X
To detach tire sealant container 0043from
the electric air pump, press both
latches.
X Pull tire sealant container 0043out of fix-
ture 0044.
Filler hose 0085remains on tire sealant
container 0043.
X Place the tire repair kit securely in the
vehicle.
! The manufacturer is unable to guaran-
tee that all tire punctures can be
repaired with the tire repair kit, in par-
ticular cuts or perforations larger than
approximately 0.16 in (4 mm) or away from
the tire’s tread. The manufacturer is not
liable for damage sustained through
improper use of the tire repair kit. G
WARNING
Follow recommended tire inflation pres-
sures.
Do not underinflate tires. Underinflated
tires wear excessively and/or unevenly,
adversely affect handling and energy con-
sumption of the vehicle, and are more
likely to fail from being overheated.
Do not overinflate tires. Overinflated
tires can adversely affect handling and
ride comfort, wear unevenly, increase
stopping distance, and result in sudden
deflation (blowout) because they are more
likely to become punctured or damaged by
road debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on
the driver’s door B‑pillar. Overloading the
tires can overheat them, possibly causing
a blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
X Drive to the nearest authorized electric
drive smart center, to have the damaged
tire replaced.
X Contact an authorized electric drive
smart center as soon as possible to
obtain a new filler hose and a new tire
sealant container.
X Bring used tire sealant materials to an
authorized electric drive smart center
for proper disposal.
X Replace your tire sealant container
every 4 years. Replacement containers
are available at any authorized electric
drive smart center. G
WARNING
After changing a tire, contact an author-
ized electric drive smart center to make
sure the bolts holding the wheel to the car
are tight enough. Otherwise, the wheels
could come off. Each bolt should be tight-
ened to a torque of 81 lb‑ft (110 Nm). 194
Flat tire>> Practical hints.
Wheel change
Preparing the vehicle
X Park the vehicle on a hard, flat surface
when possible.
X Turn on the hazard warning flasher.
X Turn the steering wheel so that the front
wheels are in a straight-ahead position.
X Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the drive system.
X Have any passenger exit the vehicle at a
safe distance from the roadway. Removing the wheel
G
WARNING
When jacking up the vehicle, only use a
suitable jack. Observe the manufacturer’s
safety instructions.
The jack must be designed for jacking up
this vehicle at the jack take-up brackets
built into both sides of the vehicle.
The jack is intended only for lifting the
vehicle briefly for wheel changes. It is not
suited for performing maintenance work
under the vehicle. To help avoid personal
injury, use the jack only to lift the vehicle
during a wheel change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizeable objects before raising the vehi-
cle with the jack. Do not release the parking
brake while the vehicle is raised.
Make sure the ground on which the vehicle
is standing and where you place the jack is solid, level and not slippery. If necessary,
use a large underlay. On slippery surfaces,
such as tiled floors, you should use a non-
slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
to support the jack. Otherwise the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
The jack must always be vertical when in
use. Always try to use the jack on level sur-
face. If you do not position the jack cor-
rectly, the vehicle can fall off the jack and
seriously or fatally injure you or others.
Never switch on the drive system when the
vehicle is raised.
Also observe the notes on the jack.
X Make sure to have a suitable jack 10
, wheel
wrench 10
and wheel chock 10
.
Contact an authorized electric drive
smart center for information on which
jack and wheel wrench are required.
X Prepare the vehicle as described
(Y page 195).
X Make sure the surface is level.
Prevent the vehicle from rolling away by
blocking wheels with wheel chocks or other
sizeable objects:
X Place one wheel chock or other sizeable
object in front of and another wheel
chock or other sizeable object behind
the wheel that is diagonally opposite to
the wheel being changed.
X On wheel to be changed, loosen but do not
yet remove the wheel bolts (approx-
imately one full turn with wheel wrench).
! Only position the jack on the desig-
nated take-up brackets.
You must not position the jack under the
high-voltage battery. Otherwise, the
high-voltage battery could be damaged.
10 Not included and not available as factory equipment. Wheel change
195>> Practical hints. Z
X
Remove the jumper cables from negative terminals 0087and 0085first.
X Remove the jumper cables from positive terminals 0043and 0044.
You can now switch on the headlamps.
X Remount the positive terminal cover.
X Have the 12-volt battery checked at the nearest authorized electric drive smart center.
i Please keep in mind that it will take quite some time to charge the 12-volt battery.
When you switch off the drive system after driving a short distance, you may not be able
to start it again.
Charge the 12-volt battery completely as soon as possible. Towing
About towing
This section offers information on towing
methods for breakdown situations and
emergency towing. Recommended towing method - Break-
down situation
! To prevent damage during transport, do
not tie down the vehicle by its chassis or
suspension parts — use only wheel straps
to position and hold down the vehicle.
Improper tie down on a flatbed carrier
truck or trailer can damage suspension
parts and body panels.
smart recommends that the vehicle be
transported with all wheels off the ground
using a flatbed carrier truck or appropri-
ate wheel lift/dolly equipment.
Always have your vehicle transported:
R when the 0075warning lamp for the high-
voltage system lights up in the instru-
ment cluster
R when the Do not tow (away)
Do not tow (away) message
appears in the instrument cluster
R when the multifunction display is inop-
erative R
when one or several of the following
warning lamps light up:
-00ED Drive diagnostics (red)
- 003D 12‑Volt battery
0052 Power steering
R if the brake pedal already starts to pul-
sate just after towing begins
R if you have to transport the vehicle over
long distances
X Switch off the tow‑away protection* and
interior motion sensor* (Y page 50). Emergency towing
When circumstances do not permit the rec-
ommended towing method, the vehicle may
be towed with all wheels on the ground
using a strap or tow bar connected to
another vehicle. Only tow the vehicle as far
as necessary to have the vehicle moved to a
safe location where the recommended tow-
ing method can be employed. G
WARNING
If circumstances require towing the vehi-
cle with all wheels on the ground, always tow
with a tow bar if:
R the drive system will not run
R there is a malfunction in the brake sys-
tem
R there is a malfunction in the power sup-
ply or in the vehicle’s electrical system Towing
203>> Practical hints.
* optional Z