For more information on coolant tempera-
ture warning lamp (Y page 172).Driving abroad
Abroad, there is an extensive smart service
network at your disposal. If you plan to
drive into areas which are not listed in the
index of your smart center directory, you
should request pertinent information from
an authorized electric drive smart center.
Keep in mind, however, that due to the tech-
nical requirements of the smart fortwo
electric drive and its high-voltage power
systems, the vehicle should be serviced
only at an authorized electric drive smart
center.
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. Symmetrical low beams
i If you drive in countries where vehi-
cles drive on the other side of the road
than the country in which the vehicle is
registered, you must have the headlamps
modified for symmetrical low beams.
Relevant information can be obtained at
any authorized electric drive smart
center. Vehicle care
Care tips
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi- ronmental influences is to wash it and use
protective treatments regularly.
smart recommends that you care for the
paintwork at least twice a year (e.g. in the
spring and autumn). G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the par-
ticular container. Always open your vehi-
cle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
! Follow the care tips. Wash your vehicle
preferably by hand.
While in operation or even while parked,
your vehicle is subjected to varying exter-
nal influences, which left unchecked can
attack the paint as well as the vehicle
underbody and lead to permanent damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also
by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
R Insects
R Bird droppings
R Tree sap, etc.
R Grease and oil
R Brake fluid
R Coolant
R Fuel
R Tar spots
! Failure to remove such dirt immedi-
ately can cause damage to the paint or the Vehicle care
153>> Operation. Z
Display messages Possible causes/consequences and
0050
0050Solutions 00ED
Drive System Drive System
0096Service Required
Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
00EDwarning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 00ED
Drive System Drive System
0096Switch
Switch Engine EngineOff
Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red
00EDwarning lamp in the instrument clus-
ter lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0051
Do Not Tow Do Not Tow
(Away)
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0075warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0051
Charging Charging
Not
NotPossi‐
Possi‐
ble
ble There is a malfunction in the on-board charger. The high‑volt-
age battery cannot be charged.
X
Contact an authorized electric drive smart center. 0051
Parking Lock Inac‐ Parking Lock Inac‐
tive tive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 00DA
Driver´s Door Ajar Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 00DB
Door Ajar Door Ajar The passenger door is open.
X
Close the passenger door. 00D9
Tailgate Open Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 9
cabriolet only. Display messages
163>> Practical hints. Z
Display messages Possible causes/consequences and
0050
0050Solutions 00E5
Charge Cable Con‐ Charge Cable Con‐
nected nected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. Ready to Charge Ready to Charge The vehicle is prepared for the high‑voltage battery to be
charged. It may take 30 seconds for the charging process to
begin.
Malfunction Malfunction Despite the charging cable being correctly inserted in the
vehicle power socket, the high‑voltage battery does not
charge. There is a malfunction in the on-board charger.
X
Contact an authorized electric drive smart center. No Charge No Charge The voltage on the vehicle power socket is too low.
X
Check whether the charging cable is inserted correctly in
the power sockets of both the vehicle and the power source.
If necessary, unplug the charging cable from both sockets
and reinsert it.
If, afterwards, the message is still displayed:
X Contact an authorized electric drive smart center. Display messages Possible causes/consequences and
0050 0050Solutions 0077
Check Check
Tire
TirePressure
Pressure The tire inflation pressure in at least one tire is signifi-
cantly below the reference value.
X
Carefully bring the vehicle to a halt, avoiding abrupt steer-
ing and braking maneuvers.
X Check and adjust tire inflation pressure as required
(Y page 130).
X If necessary, change the wheel (Y page 195).G
WARNING
Each tire should be checked monthly when cold and inflated to the inflation pressure rec-
ommended by the vehicle manufacturer on the Tire and Loading Information placard. If your
vehicle has tires of a different size than the size indicated on the Tire and Loading Infor-
mation placard, you should determine the proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated. 164
Display messages>> Practical hints.
Disconnecting, removing, charging,
reinstalling and reconnecting 12‑volt
battery
Disconnecting the 12-volt battery i
If the 12-volt battery is disconnected
or discharged
R turning the key in the starter switch
will have no effect
R the transmission will remain in park
position P
For more information see “Jump start-
ing” (Y page 200).
X Engage the parking brake.
X Move the gear selector lever to park
position P.
X Turn off all electrical accessories.
X Switch off the drive system.
X Open the passenger door.
X Move the passenger seat to the rear as far
as possible.
X Unscrew the carpet holder in the
passenger footwell (Y page 160).
X Lift the carpet. X
Unscrew fastening screw 0044counter-
clockwise.
X Pull footrest 0043sideways out of the vehi-
cle.
X Read and observe safety instructions and
precautions (Y page 197). !
Always disconnect the battery in the
order described below. Otherwise the
vehicle’s electronics can be damaged.
X Disconnect the battery negative lead
from negative terminal 0087.
Make sure the negative lead does not
come into contact with the positive lead.
X Remove cover 0085from the positive ter-
minal.
X Disconnect the battery positive lead.
Removing the 12-volt battery X
Unscrew battery mount 0083.
X Remove the battery support and bracket.
X Pull out the ventilation hose from the
battery.
Depending on battery arrangement in
your vehicle model, the ventilation hose
is located either on the left or right side
of the battery.
X Remove the battery.
Charging the 12-volt battery G
WARNING
Avoid creating sparks when charging the
battery as escaping gases are flammable.
Keep open flames away from the battery and
do not smoke.
Do not touch the battery terminal with metal
objects and do not remove the battery
charger’s terminal clamps until the battery
charger has been switched off and no fur- Batteries
199>> Practical hints.
Z
ther gas is being discharged by the bat-
teries.
Only charge the battery in a well ventilated
area.
There is a risk of acid burns during the
charging procedure due to the gases which
escape from the battery. Do not lean over
the battery when it is being charged. G
WARNING
Never charge a battery while still installed
in the vehicle. Gases may escape during
charging and cause explosions that may
result in paint damage, corrosion or per-
sonal injury.
X Charge battery in accordance with the
instructions of the battery charger man-
ufacturer.
! Only use chargers of a correct and suit-
able voltage.
! Never attempt to recharge a frozen bat-
tery. Have the battery checked at a smart
center. The battery housing could be
damaged.
Reinstalling the 12-volt battery X
Reinstall the charged battery. Follow the
previously described steps in reverse
order.
! The battery, its filler caps and the ven-
tilation hose must always be securely
installed when the vehicle is in opera-
tion.
Reconnecting the 12-volt battery !
Always connect the battery in the order
described below. Otherwise the vehi-
cle’s electronics can be damaged.
X Turn off all electrical accessories.
X Remove the key from the starter switch.
! Never invert the terminal connections! X
Connect the battery positive lead and
fasten cover 0085(Ypage 199).
X Connect battery negative lead 0087
(Y page 199).
i After battery power (e.g. due to recon-
nection) was interrupted, you will have
to set the clock (Y page 94).
i Have the battery’s charge status and
acid level checked at the start of the cold
season at a an authorized electric drive
smart center. Jump starting
Notes
G
WARNING
Failure to follow these directions will
cause damage to the electronic components,
and can lead to a battery explosion and
severe injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with
eyes, skin or clothing. In case it does,
immediately flush affected area with
water, and seek medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive.
Keep flames or sparks away from battery,
avoid improper connection of jumper
cables, smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing per-
sonal injury.
Read all instructions before proceeding.
! Do not tow‑start vehicle. It is not pos-
sible to tow-start the vehicle. Attempt-
ing to do so may seriously damage the
drivetrain which would not be covered by
the smart Limited Warranty.
If the 12-volt battery is discharged, the
drive system cannot be started, regardless 200
Jump starting>> Practical hints.