Observe the provider's instructions at the
charging station.
Charging station with charging commu-
nication („Plug&Charge“) You do not have to activate charging sta-
tions with charging communication before
the charging process. This is done by the
vehicle. This function is called "Plug &
Charge". Information is exchanged
between the vehicle and the charging sta-
tion via the charging cable for activation.
This is for:
R mutual authorization of the vehicle and
the charging station
R verification of contract data
R automatic billing of the energy costs
Electronic certificates are used here for
secure exchange of data.
If the verification of contract data is suc-
cessful, the charging process is initiated.
i A preliminary version of the
ISO/IEC 15118 standard is used for com-
munication between the vehicle and the
charging station. If it is necessary to
update your vehicle, consult an author-
ized electric drive smart center.
In order to use "Plug & Charge", you have to
configure the functions of your vehicle on
the "Vehicle Homepage" (Y page 120). For
this you require a "Plug & Charge" certif-
icate which you receive from your power
company after concluding a suitable con-
tract. Consult an authorized electric drive
smart center if you have problems with the
configuration or have no access to the
Internet.
The charging station offers information on
the availability of electricity and costs.
This information is processed by the vehi-
cle and is used for an optimum charging of
the high‑voltage battery (Y page 123). The
energy costs are automatically calculated
after the charging process is complete. With your existing electricity contract,
you and others who have access to your vehi-
cle can charge the costs to your electricity
bill. For this reason, cancel your existing
electricity contract for this vehicle
before you sell it. Delete your "Plug &
Charge" certificate by all means.
i
You can delete the certificate from the
vehicle's data on the "Vehicle Home-
page". Please consult an authorized
electric drive smart center if you do not
have access to the Internet.
If the charging station allows the con-
nected vehicle access to the Internet, you
can call up and change information per-
taining to the vehicle on the "Vehicle
Homepage" (Y page 120).
Connecting the charging cable X
Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the ignition.
X Open the charge socket flap.
X Remove the cover from the charge socket.
X Insert plug of the charging cable into the
charge socket to the stop.
The high‑voltage battery is being
charged.
i The vehicle must not be moved during
charging.
The 00E5 indicator lamp in the multi-
function display comes on when the igni-
tion is switched on and the charging
cable is connected.
i The drive system and battery cooling
systems may switch on audibly during the
charging process, depending on the tem-
perature. 118
High-voltage battery>> Operation.
X
Set the value of the charge current to
12 A and confirm.
X Press the encryption button on the pow-
erline adapter within three minutes.
When the powerline adapter shows a con-
nection, the connection process was suc-
cessful.
i Observe the separate operating
instructions of the powerline adapter.
i Contact an authorized electric drive
smart center if you have any questions.
X Next, set the value of the charge current
to the desired value once again.
As soon as the vehicle establishes an Inter-
net connection, you can also use the "Vehi-
cle Homepage" at home during the charging
process. Changes you have made via the
"Vehicle Homepage" are adopted after the
charging process is complete. This data
transmission ends after approximately
three days. Intelligent charging management
If you wish to charge economically and with
minimal damage to the battery, you must set
a departure time ( Ypage 90). This option
to optimize the charging process depends
on your electricity contract and the local
power supplier. Your vehicle detects this
option automatically. Depending on the
departure time which is set, the charging
process of the high-voltage battery may not
be started immediately or may be inter-
rupted during the process. Front compartment
Service flap
Remove the service flap to check the bat-
tery coolant level, windshield washer res-
ervoir level, and brake fluid level. Insert the service flap on the front of the
vehicle so that it does not get damaged or
dirty.
i
The service flap has a strap on the rear
side that ties it to the vehicle body. G
WARNING
Always turn the key to starter switch posi-
tion 0and remove the key from the starter
switch before opening the service flap.
If the windshield wipers should inadver-
tently be switched on, you could be ser-
iously injured by the wiper washer drive,
which is located just below the service
flap. G
WARNING
Make sure the service flap is locked while
driving. Otherwise, the service flap could
become detached and pose a hazard to you
or others.
! Check the fill levels at regular inter-
vals.
! Carefully remove ice, snow, and any
other deposits from the air intake
grilles above the service flap to ensure
air intake at all times.
X Park the vehicle on level ground.
X Switch off the ignition.
X Engage the parking brake. Front compartment
123>> Operation. Z
X
Use a windshield washer concentrate
labeled for summer and water for tem-
peratures above freezing point.
X Use a windshield washer concentrate
labeled for winter and water for temper-
atures below freezing point.
! Always use a windshield washer concen-
trate labeled for winter where tempera-
tures may fall below freezing point.
Failure to do so could result in damage
to the washer system/reservoir.
X Premix the windshield washer fluid in a
suitable container.
Observe mixing ratios depending on the
outside temperature (Y page 218).
X Use the tab to pull cap 0043upwards.
X Refill the windshield washer reservoir.
X Push cap 0043onto the windshield washer
reservoir.
X Remount the service flap and close it
(Y page 123). Brake fluid
G
WARNING
During vehicle operation, the boiling
point of the brake fluid is continuously
reduced through the absorption of moisture
from the atmosphere. Under extremely
strenuous operating conditions, this mois-
ture content can lead to the formation of
bubbles in the system, thus reducing the
system’s efficiency.
Therefore, the brake fluid must be replaced
regularly. Refer to your vehicle’s Mainte-
nance Booklet for replacement interval.
The brake fluid level in the brake fluid
reservoir may be too low if the brake warn-
ing lamp in the instrument cluster comes
on (Y page 23) although the parking brake
is released.
! If you find that the brake fluid in the
brake fluid reservoir has fallen to the minimum mark or below, have the brake
system checked for brake pad thickness
and leaks immediately. Contact an
authorized electric drive smart center
immediately. Do not add brake fluid as
this will not solve the problem.
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
The brake fluid reservoir is located in the
front compartment on the passenger side. Checking brake fluid level
X
Perform a visual check of the brake fluid
reservoir 0043.
The brake fluid level is correct when it
is between the minimum mark and the
maximum mark.
R If the brake fluid level has fallen
slightly below the minimum mark,
drive to an authorized electric drive
smart center.
R If the brake fluid level has fallen sig-
nificantly below the minimum mark,
call Roadside Assistance or an author-
ized electric drive smart center.
X Remount the service flap and close it
(Y page 123). Tires and wheels
Safety notes
Contact an authorized electric drive smart
center for information on tested and rec- Tires and wheels
127>> Operation. Z
175/55 R15 on the rear axle.
For safety reasons, smart recommends
that you only use snow chains that have
been approved by smart.
Information on this is available from any
smart center.
Please refer to the separate operating
instructions for detailed information on
mounting the snow chains.
Snow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:
R Using snow chains is not permissible
with all wheel/tire combinations
(Y page 216).
R Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.
R Use of snow chains may be prohibited
depending on location. Always check
local and state laws before mounting
snow chains. G
WARNING
When mounting or removing snow chains,
always park your vehicle on level ground,
engage the parking brake, and switch off
the drive system. The vehicle could other-
wise move and injure yourself or other road
users. G
WARNING
When mounting and removing snow chains,
ensure that you and your vehicle are at a
safe distance from moving traffic. Not
doing so could endanger other road users or
even lead to you being injured by the vehi-
cles behind you. G
WARNING
The vehicle’s handling changes when driv-
ing with snow chains on any kind of road surface. This means that you should always
adapt your driving style to suit the current
road and weather conditions.
! If snow chains that do not meet require-
ments are mounted, they may scrape
against the body or axle components when
the vehicle is in motion. This could
result in damage to the rim/tire or vehi-
cle. Driving instructions
Drinking and driving
G
WARNING
Do not drink alcohol or take drugs and drive
or allow anyone to drive who has been
drinking alcohol or taking drugs. Even a
small amount of alcohol or drugs can affect
your reflexes, perceptions and judgment.
The possibility of a serious or even fatal
accident are greatly increased when you
drink or take drugs and drive. Pedals
G
WARNING
Make sure absolutely no objects are
obstructing the pedals’ range of motion.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats* or
carpets in the footwell, make sure the ped-
als still have sufficient clearance.
During sudden acceleration or braking
maneuvers, the objects could get caught
between or beneath the pedals and restrict
your ability to brake or accelerate. This
could lead to accidents and/or injury. Power assistance
G
WARNING
With the drive system inactive, there is no
power assistance for the brake and steering Driving instructions
147>> Operation.
* optional Z
systems. In this case, it is important to
keep in mind that a considerably higher
degree of effort is necessary to brake and
steer the vehicle. Adapt your driving
accordingly. Brakes
G
WARNING
Make sure not to endanger any other road
users when carrying out braking maneu-
vers.
Refer to the description of the hydraulic
brake assistant (Y page 48).
! Because the ESP ®
operates automati-
cally, the ignition must be switched off
when the parking brake is being tested
on a brake test dynamometer. Active
braking action through the ESP ®
may oth-
erwise seriously damage the brake sys-
tem which is not covered by the smart
Limited Warranty.
Brake pad wear or a leak in the brake system
may be the reason for low brake fluid level
in the brake fluid reservoir.
The brake fluid level in the brake fluid
reservoir may be too low if the brake warn-
ing lamp in the instrument cluster comes
on (Y page 23) although the parking brake
is released.
Have the brake system inspected immedi-
ately. Contact an authorized electric drive
smart center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
electric drive smart center.
Only install brake pads and use brake fluid
recommended by smart. Inclines G
WARNING
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheat-
ing, thereby significantly reducing their
effectiveness and your ability to stop the
vehicle in sufficient time to avoid an acci-
dent.
Please observe the following guidelines to
avoid that the permitted maximum speed is
exceeded when driving on downhill grades:
R Do not move the gear selector lever to N.
R Recuperation is limited, if:
-the high-voltage battery is fully
charged or too cold
- the power electronics or the electric
motor is overheated.
When driving down long and steep grades,
do not depress the brake pedal perma-
nently. Depress it in intervals instead to
reduce the vehicle speed.
High and low stresses After hard braking, it is advisable to drive
on for some time, rather than immediately
park, so that the air stream will cool down
the brakes faster.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
G
WARNING
Make sure not to endanger any other road
users when carrying out these braking
maneuvers. 148
Driving instructions>> Operation.
Wet road surface
G
WARNING
After driving in heavy rain for some time
without applying the brakes or through
water deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking
effect. Maintain a safe distance from vehi-
cles in front.
To help prevent brake disc corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes. G
WARNING
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Limited braking effect on salted roads Remember that the effect of the brakes can
be limited on salted road surfaces. A layer
of salt can form on brake discs and brake
pads, considerably reducing the friction
between the brake disc and the brake pad.
The effect is most noticeable after long
trips without braking, e.g. on the highway,
and after the vehicle has been parked for
several hours.
G
WARNING
The accumulation of salt on brake discs and
brake pads reduces braking effectiveness
and increases the distance necessary to
come to a complete standstill. This could
potentially cause an accident and/or per-
sonal injury.
To avoid this risk, you should
R brake carefully every now and then on
salted roads in order to remove any layer
of salt on the brake disc and brake pad, but do so without endangering any other
road users
R keep a good safe distance from the vehi-
cle in front and drive carefully
R press the brake carefully at the end of the
trip and again when beginning the next
trip in order to remove any salt residues
from the brake disc
New brake pads Only install brake pads recommended by
smart.
G
WARNING
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired.
This could result in an accident. G
WARNING
New brake pads will not achieve their opti-
mal braking effect until after several hun-
dred miles (kilometers). This means that
you must compensate for the reduced brak-
ing effect by pressing harder on the brake
pedal and adapt your driving style accord-
ingly. The same applies after brake pads or
brake discs have been changed. Drive sensibly - save energy
Energy consumption, to a great extent,
depends on driving habits and operating
conditions.
To save energy you should:
R Drive carefully and maintain a suitable
distance from the vehicle in front.
R Avoid frequent acceleration and decel-
eration.
R Keep tires at the recommended inflation
pressures.
R Remove carriers* when not in use. Driving instructions
149>> Operation.
* optional Z
Display messages
The following display messages appear in the multifunction display (Y page 83).
You can confirm certain display messages.
X Confirming messages: Press the OK button on the control lever briefly (Y page 83).Display messages Possible causes/consequences and
0050
0050Solutions 00AC
Switch Off Engine Switch Off Engine The coolant is too hot.
In addition, the
00ACwarning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0027
(USA only)
004D (Canada only)
Release Parking Release Parking
Brake Brake You are driving with the parking brake engaged.
In addition, the
0027(USA only), 004D(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0027
(USA only)
004D (Canada only)
Brake System See Brake System See
Operator's Manual Operator's Manual There is a slight malfunction in the vacuum supply of the brak-
ing system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0027
(USA only)
004D (Canada only)
Brake Malfunction Brake Malfunction
0096Service Required Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0068
Shift Shift
to
toN
Nor
or P
Pto
to
Start
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. Display messages
161>> Practical hints. Z
Display messages Possible causes/consequences and
0050
0050Solutions 00ED
Drive System Drive System
0096Service Required
Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
00EDwarning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 00ED
Drive System Drive System
0096Switch
Switch Engine EngineOff
Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red
00EDwarning lamp in the instrument clus-
ter lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0051
Do Not Tow Do Not Tow
(Away)
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0075warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0051
Charging Charging
Not
NotPossi‐
Possi‐
ble
ble There is a malfunction in the on-board charger. The high‑volt-
age battery cannot be charged.
X
Contact an authorized electric drive smart center. 0051
Parking Lock Inac‐ Parking Lock Inac‐
tive tive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 00DA
Driver´s Door Ajar Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 00DB
Door Ajar Door Ajar The passenger door is open.
X
Close the passenger door. 00D9
Tailgate Open Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 9
cabriolet only. Display messages
163>> Practical hints. Z