Table of Contents
On board literature4
Notes
5
Structure and more information about the
Owner's Manual
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Using seat belts
12
Inertia reels and belt tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
21
Transporting children safely
23
Child seat
23
Fastening systems
26
Using the system
Cockpit
29
Overview
28
Instruments and Indicator Lights
30
Instrument cluster
30
Warning lights
34
Information system
42
Driver information system
42
Multifunction display (MFD)
44MAXI DOT display47Service interval display49
Unlocking and opening
51
Unlocking and locking
51
Anti-theft alarm system
56
Luggage compartment lid
57
Power windows
58
Mechanical windows
60
Panorama sliding/tilting roof
61
Lights and visibility
63
Lights
63
Interior lights
70
Visibility
71
Windscreen wipers and washers
72
Rear mirror
74
Seats and head restraints
77
Front seat
77
Front seat functions
80
Head restraints
82
Rear seats
83
Transporting and practical equipment
86
Useful equipment
86
Luggage compartment
96
Variable loading floor in the luggage
compartment (Estate)
102
Roof rack
103
Heating and air conditioning
104
Heating, ventilation, cooling
104
Auxiliary heating (auxiliary heating and
ventilation)
110
Communication and multimedia
113
General information
113
Universal telephone preinstallation (hands
free)
114
Universal telephone preinstallation GSM II
116Universal telephone preinstallation GSM IIl118Wi-Fi122
Voice control
123
Multimedia
125
SmartGate
129
Driving
Starting-off and Driving
131
Starting and stopping the engine using the
key
131
Start or stop the engine by pressing button
133
Brakes and parking
135
Manual gear changing and pedals
137
Automatic transmission
138
Running in and economical driving
140
Driving through water and driving off of
made-up roads
141
Assist systems
142
Braking and stabilisation systems
142
OFF ROAD-mode
144
Parking aid
146
Optical Parking Assistant (Rear view camera)
149
Park assist
150
Cruise Control System
154
START-STOP
155
Fatigue detection (break recommendation)
157
Tyre pressure monitoring
158
Hitch and trailer
159
Hitch
159
Trailer
163
General Maintenance
Care and maintenance
166
Service work, adjustments and technical alterations
166
Washing vehicle
1692Table of Contents
Cleaning vehicle exterior170Interior care174
Inspecting and replenishing
177
Fuel
177
Engine compartment
180
Engine oil
183
Coolant
184
Brake fluid
186
Vehicle battery
187
Wheels
191
Tyres and wheel rims
191
Manufacturer-approved tyre variants
193
Winter operation
195
Do-it-yourself
Emergency equipment and self-help
197
Emergency equipment
197
Reserve and temporary spare
199
Changing a wheel
200
Puncture repair kit
203
Jump-starting
206
Towing the vehicle
207
Remote control and removable light
209
Emergency unlocking/locking
211
Replacing windscreen wiper blades
212
Fuses and light bulbs
214
Fuses
214
Replacing bulbs
217
Technical data
Technical data
222
Vehicle data
222
Index
3Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAFMulti-purpose vehiclesAFSAdaptive headlightsAGAutomatic gearboxAGMVehicle battery typeAPNAn access point name for the Wi-Fi connectionTCSTraction controlCO 2Carbon dioxideDPFDiesel particle filterDSGAutomatic double clutch gearboxDSRActive driver-steering recommendationEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlDRim depthEUEuropean UnionGSMGlobal system for mobile communicationsHBAHydraulic brake assistHFPConnection of a mobile device by means of its Bluetooth ®
profileHHCUphill start assistKESSYkeyless unlocking, starting and lockingkWKilowatt, measuring unit for the engine outputMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxAbbreviationDefinitionMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torquePINpersonal identification numberrSAPa Bluetooth ®
software profile for the remote transmission
of the SIM dataSIM carda card for the identification of the mobile network operatorSSPConnect two devices using Bluetooth ®
profileTDI CRDiesel engine with turbo-charging and common rail injection
systemTSATrailer stabilisationTSIPetrol engine with turbocharging and direct injectionUMTSthe next generation of the GSM network (3G)VINVehicle identification numberWi-Fiwireless data networkWLANwireless connection of electronic devices for data transfer
(wireless)WPSwireless connection of devices for electronic data transfer
(WiFi) using an automatically generated key7Abbreviations
Safety
Passive Safety
General information
Introduction
This chapter contains information on the following subjects:
Before setting off
8
Driving safety
8
Safety equipment
8
In this section you will find important information, tips and notes on the sub-
ject of passive safety in your vehicle.
We have combined everything here which you should be familiar with, for ex-
ample, regarding seat belts, airbags, child seats and safety of children.
WARNING■ This chapter contains important information on how to use the vehicle for
the driver and his occupants.■
You can find further information on safety concerning you and those trav-
elling with you in the following chapters of this owner's manual.
■
The complete on-board literature should always be in the vehicle. This
applies in particular, if you rent out or sell the vehicle.
Before setting off
Read and observe
on page 8 first.
For your own safety and the safety of the people travelling with you, please
pay attention to the following points before setting off.
Ensure that the lighting and the turn signal system are functioning proper-
ly.
Ensure that the function of the wipers and the condition of the wiper
blades are free of any defects.
Ensure that all of the windows offer good visibility to the outside.
Adjust the rear-view mirror so that vision to the rear is guaranteed.
Ensure that the mirrors are not covered.
Check the tyre inflation pressure.
Check the engine oil, brake fluid and coolant level.
Secure all items of luggage.
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle.
Close all doors as well as the bonnet and boot lid.
Ensure that no objects can obstruct the pedals.
Protect children in suitable child seats with correctly fastened seat
belts » page 23 , Transporting children safely .
Adopt the correct seated position » page 9, Correct and safe seated
position . Tell your passengers to assume the correct seated position.
Driving safety
Read and observe
on page 8 first.
The driver is fully responsible for himself and his occupants. If your driving
safety is effected, you place yourself and the oncoming traffic at risk.
The following guidelines must therefore be observed. Do not become distracted from concentrating on the traffic situation, e.g.
by your passengers or mobile phone calls.
Never drive when your driving ability is impaired, e.g. due to medication, al-
cohol or drugs.
Keep to the traffic regulations and the permissible speed limit.
Always adjust the driving speed to the road, traffic and weather condi-
tions.
Take regular breaks on long journeys – at least every two hours.
Safety equipment
Read and observe
on page 8 first.
The following list contains only part of the safety equipment in your vehicle.
› Three-point seat belts for all the seats.
› Belt force limiters for the front seats.
› Belt tensioners for the front seats.
› Seat belt height adjusters for the front seats.
› Front airbag for the driver and the front passenger.
› Driver’s knee airbag.
8Safety
System descriptionRead and observe
on page 16 first.
The functional status of the airbag system is indicated by the
indicator light
in the instrument cluster » page 40.
When the airbags are deployed, they fill with gas and inflate.
A grey white or red, non-harmful gas is released when the airbag is inflated.
This is perfectly normal and is not an indication of a fire in the vehicle.
Depending on the vehicle equipment, the airbag system consists of the
following modules.
› Electronic control unit.
› Front airbag for the driver and the front passenger
» page 18.
› Driver’s knee airbag
» page 19.
› Side airbags
» page 19.
› Head airbags
» page 20.
› Airbag warning light in the instrument cluster
» page 40.
› Key switch for the front passenger airbag
» page 22.
› Warning light for the front passenger airbag deactivation/activation in the
middle of the dash panel » page 22.
Note
■
The airbag system needs no maintenance during its working life.■If you sell your vehicle, provide the complete vehicle documentation to the
new owner. Please note that the information relating to the possibility of de-
activating the front passenger airbag must be included!■
When disposing of vehicle or parts of the airbag system, it is important to
comply with the national legal requirements.
Airbag deployment
Read and observe
on page 16 first.
The airbags inflate in fractions of a second and at a high speed in order to beable to offer additional protection in the event of an accident.
The airbag system is only functional when the ignition is switched on.
In certain accident situations, the several airbags may be deployed simultane-
ously.
The airbags are not deployed in the case of minor frontal and side collisions,
rear-end collisions, tilting of the vehicle and vehicle rollover.
Deployment factors
It is not possible to generally determine which deployment conditions apply to
the airbag system in every situation. An important role is played by factors
such as the type of object that the vehicle hits (hard/soft), the impact angle,
vehicle speed etc.
A decisive factor for the deployment of the airbags is the deceleration which
occurs. The control unit analyses the nature of the collision and activates the
relevant restraint system.
If the vehicle deceleration which occurs and is measured during the collision
remains below the prescribed reference values specified in the control unit,
the airbags are not deployed although the vehicle may well suffer severe dam-
age to the bodywork as a consequence of the accident.
The following airbags will be deployed in the event of a severe frontal
collision.
› Driver’s front airbag.
› Front passenger airbag.
› Driver’s knee airbag.
The following airbags will be deployed in the event of a severe side collision.
› Front side airbag on the side of the accident.
› Rear side airbag on the side of the accident.
› Head airbags on the side of the accident.
When an airbag is deployed, the following events occur.
› The interior lighting comes on (if the switch for the interior light is in the door
contact position).
› The hazard warning lights are switched on.
› All doors are unlocked.
› The fuel supply to the engine is interrupted.
Airbag overview
Introduction
This chapter contains information on the following subjects:
Front airbags
18
Driver’s knee airbag
19
17Airbag system
Instruments and Indicator Lights
Instrument cluster
Introduction
This chapter contains information on the following subjects:
Overview
30
Revolutions counter
31
Speedometer
31
Coolant temperature gauge
31
Display
32
Fuel gauge
32
Counter for distance driven
33
33
Display of the second speed
33
Auto Check Control
33
The instrument cluster gives the driver basic information such as the current
speed, engine speed, the state of some vehicle systems and the like.
Fault display
If there is a fault in the instrument cluster, the Error message will appear in
the display.
Seek help from a specialist garage.
WARNINGConcentrate fully at all times on your driving! As the driver, you are fully re-
sponsible for road safety.OverviewFig. 23
Instrument cluster
Read and observe
on page 30 first.
Engine revolutions counter » page 31
› with warning lights
» page 34
Speedometer » page 31
› with warning lights
» page 34
Button for display mode:
› Time settings
» page 33
› Enable/disable the display of the second speed 1)
» page 33
› Service intervals - Display of the number of days and kilometres remain-
ing until the next service 1)
» page 49
Coolant temperature gauge » page 31
Display » page 32
Fuel gauge » page 32
Button for: › Reset counter for distance travelled (trip)
» page 33
› Setting the time
› Enable / disable the mode selected by means of the
3
key
12345671)
Applies to vehicles with a segment display.
30Using the system
Revolutions counterRead and observe
on page 30 first.
The tachometer
1
» Fig. 23 on page 30 shows the actual engine speed per
minute.
The beginning of the tachometer red scale range indicates the maximum per-
mitted speed for an engine that has been driven-in and has reached operating
temperature.
You should shift into the next highest gear before the red scale of the revolu-
tion counter is reached, or select mode D on the automatic gearbox.
The gear recommendation is important to note in order to maintain the opti-
mum engine speed » page 43.
CAUTION
The pointer of the tachometer must reach the red area for only a short time -
there is a risk of engine damage!
Speedometer
Read and observe
on page 30 first.
The speedometer
2
» Fig. 23 on page 30 displays the current speed.
Warning against excessive speeds
An audible warning signal will sound when the vehicle speed exceeds 120 km/
h 1)
. The audible warning signal is switched off when the vehicle speed falls be-
low 120 km/h.
Coolant temperature gaugeFig. 24
Coolant temperature gauge
Read and observe on page 30 first.
The display » Fig. 24 provides information on the engine coolant temperature.
The display only works if the ignition is switched on.
Cold range
If the pointer is still in the left area of the scale, this indicates that the engine has not yet reached its operating temperature. Avoid high speeds, full throttle
and high engine loads. This prevents possible damage to the engine.
The operating range
The engine has reached its operating temperature as soon as the pointer
moves into the middle of the scale
A
» Fig. 24 . At very high ambient tempera-
tures or heavy engine loads, the pointer may move even further to the right.
High temperature range
If the pointer reaches the red area of the scale, the coolant temperature is too
high. Further information » page 36.
CAUTION
■
Additional headlights and other attached components in front of the air inlet
impair the cooling efficiency of the coolant.■
Never cover the radiator - there is a risk of the engine overheating.
1)
This function only applies to certain countries.
31Instruments and Indicator Lights
Warning symbols in the MAXI DOT displayEngine oil pressure too low» page 37Check engine oil level
Engine oil sensor defective» page 184Problem with engine oil pressure» page 34Water in fuel filter (diesel engine).» page 34Clutches of the automatic gearbox DSG
are too hot» page 34
Problem with the engine oil pressure
If the symbol is shown in the MAXI DOT display, you must have your vehicle
checked immediately by a specialist garage. The information about the maxi-
mum permissible engine speed is displayed together with this symbol.
Water in the fuel filter (diesel engine)
The fuel filter with water separator, filters out dirt and water from the fuel.
If too much water is present in the separator, the following information ap-
pears on the instrument cluster display.
The following message is shown in the MAXI DOT display .
Water in fuel filter. Owner's manual!
The following message appears only in the segment display. FUEL FILTER SEE MANUAL
Seek assistance from a specialist garage immediately.
Automatic DSG gearbox couplings too hot
A symbol in the MAXI DOT display indicates that the temperature of the au-
tomatic gearbox DSG clutches is too high.
The following message is shown in the MAXI DOT display. Gearbox overheating. Stop! Owner's manual!
Do not continue to drive! Stop the vehicle, switch off the engine, and wait
until the icon goes out – risk of gearbox damage! You can continue your
journey as soon as the symbol disappears.
WARNINGIf you have to stop for technical reasons, then park the vehicle at a safe
distance from the traffic, switch off the engine and activate the hazard
warning light system » page 68. The warning triangle must be set up at
the prescribed distance - observe the national legal provisions when doing
so.
Note
■ If the MAXI DOT display shows warning messages, these messages must be
confirmed in order to access the main menu » page 42, Using the information
system .■
As long as the operational faults are not rectified, the symbols are always in-
dicated again. After they are displayed for the first time, the symbols continue
to be indicated without any extra messages for the driver.
Warning lights
Introduction
This chapter contains information on the following subjects:
Handbrake
35
Brake system
35
Seat belt warning light
35
Alternator
36
Door open
36
Coolant
36
Boot lid
36
Power steering / steering lock (system KESSY)
36
Engine oil
37
Traction Control System (ASR)
37
Electronic Stability Control (ESC)
38
Traction control (ASR) switched off
38
Antilock brake system (ABS)
38
Rear fog light
38
Lamp failure
38
Adaptive headlights (AFS)
39
Exhaust inspection system
39
Glow plug system (diesel engine)
39
34Using the system