Table of Contents
Board literature4
Notes
5
Structure and more information about the
Operating Instructions
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Using seat belts
12
Inertia reels and belt tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
20
Transporting children safely
22
Child seat
22
Fastening systems
25
Using the system
Cockpit
29
Overview
28
Instruments and Indicator Lights
30
Instrument cluster
30
Indicator lights
34
Information system
41
Driver information system
41
Multifunction display (MFD)
43MAXI DOT display46Service interval display47
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
53
Luggage compartment lid
54
Power windows
55
Mechanical windows
57
Lights and visibility
58
Lights
58
Interior lighting
63
Visibility
64
Windscreen wipers and washers
65
Rear mirror
67
Seats and head restraints
69
Seats and head restraints
69
Seat features
71
Transporting and practical equipment
73
Useful equipment
73
Luggage compartment
80
Variable loading floor in the luggage
compartment (Estate)
85
Roof rack
88
Heating and air conditioning
89
Heating, ventilation, cooling
89
Communication and multimedia
94
Universal telephone installation GSM II
94
Voice control
98
Multimedia
99
SmartGate
101
Driving
Starting-off and Driving
104
Starting and turning off the engine
104
Brakes and parking
106Manual gear changing and pedals107Automatic gearbox108
Retraction and economical driving
111
Driving through water and driving off made-
up roads
111
Assist systems
113
Braking and stabilisation systems
113
Parking aid
114
Cruise Control System
115
START-STOP
116
Tyre pressure monitoring
119
Hitch and trailer
120
Hitch
120
Trailer
125
General Maintenance
Care and maintenance
128
Service work, adjustments and technical alterations
128
Washing vehicle
131
Cleaning vehicle exterior
132
Interior care
136
Inspecting and replenishing
138
Fuel
138
Engine compartment
141
Engine oil
144
Coolant
146
Brake fluid
147
Vehicle battery
148
Wheels
152
Tyres and wheel rims
152
Manufacturer-approved tyre variants
155
Winter operation
1562Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCO 2Carbon dioxideDPFDiesel particle filterDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlETRim depthEUEuropean UnionGSMGlobal System for Mobile communicationsHBAHydraulic brake assistHHCUphill start assistkWKilowatt, measuring unit for the engine outputMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torquePINpersonal identification numberSIM carda card for the identification of the mobile network operatorAbbreviationDefinitionTDI CRDiesel engine with turbo charging and common rail injection
systemTSIPetrol engine with turbo charging and direct injectionVINVehicle identification numberWi-Fiwireless data network7Abbreviations
Some error messages and other information are displayed in the MAXI DOT
display. The messages are displayed simultaneously with the icons in the MAXI
DOT display or with the warning lights in the instrument cluster » page 34,
Indicator lights .
The menu item Vehicle status is shown in the main menu of the MAXI DOT
display whenever at least one fault message exists. After selecting this menu,
the first of the error messages is displayed.
If there are several error messages, the display will show 1/3, for example, be-
low the message. This indicates that the first of a total of three error messag-
es is being displayed.
Warning symbols in the MAXI DOT displayEngine oil pressure too low» page 36Check engine oil level,
engine oil sensor defective» page 36Problem with the engine oil pressure» page 34Clutches of the automatic DSG gearbox are
too hot» page 34
Problem with the engine oil pressure
If the symbol is shown in the MAXI DOT display, you must have your vehicle
checked immediately by a specialist garage. The information about the maxi-
mum permissible engine speed is displayed together with this symbol.
Clutches of the automatic DSG gearbox are too hot
The symbol in the MAXI DOT display indicates that the temperature of the
automatic gearbox DSG clutches is too high.
The following message is shown in the MAXI DOT display. Gearbox overheated. Stop! Log book!
do not continue to drive! Stop the vehicle, switch off the engine, and wait
until the symbol extinguishes – risk of gearbox damage! You can continue
your journey as soon as the symbol disappears.
WARNINGIf you have to stop for technical reasons, then park the vehicle at a safe
distance from the traffic, switch off the engine and switch on the hazard
warning lights » page 62. The warning triangle must be set up at the pre-
scribed distance - observe the national legal provisions when doing so.
Note
■ If the MAXI DOT display shows warning messages, these messages must be
confirmed in order to access the main menu » page 42, Using the information
system .■
As long as the operational faults are not rectified, the symbols are always in-
dicated again. After they are displayed for the first time, the symbols continue
to be indicated without any extra messages for the driver.
Indicator lights
Introduction
This chapter contains information on the following subjects:
Handbrake
35
Brake system
35
Seat belt warning light
35
Generator
35
Door open
36
Engine oil
36
Coolant
36
Power steering
37
Stability Control (ESC)
37
Traction control (ASR)
37
Antilock brake system (ABS)
37
Rear fog light
38
Bulb failure
38
Exhaust inspection system
38
Glow plug system (diesel engine)
38
Engine performance check (petrol engine)
38
Diesel particle filter (diesel engine)
38
Fuel reserve
39
Airbag system
39
34Using the system
Seek help from a specialist garage.WARNING■Carefully open the coolant expansion bottle. If the engine is hot, the cool-
ing system is pressurized – risk of scalding! It is therefore best to allow the
engine to cool down before removing the cap.■
Do not touch the radiator fan. The radiator fan may switch itself on auto-
matically even if the ignition is off - a danger of injury is present!
CAUTION
■ Additional headlights and other attached components in front of the air inlet
impair the cooling efficiency of the coolant.■
Never cover the radiator - there is a risk of the engine overheating.
Power steering
Read and observe
on page 35 first.
If the warning light
illuminates , there is a fault in the power steering sys-
tem.
The power steering operates with reduced steering assist or does not function
at all.
Seek assistance from a specialist garage immediately.
Stability Control (ESC)
Read and observe
on page 35 first.
The warning light
flashes , to show that the ESC is currently operating.
If the warning light
illuminates , there is a fault in the ESC.
The following message is shown in the MAXI DOT display. Error: Electronic Stability Control (ESC)
or Error: Traction control (ASR)
Seek assistance from a specialist garage immediately.
If the warning light
illuminates immediately after you start the engine, the
ESC might be switched off due to technical reasons.
›
Switch the ignition off and on again.
If the warning light does not illuminate after you switch the engine back on,
the ESR is fully functional again.
Further information » page 113, Electronic Stability Control (ESC) .
Note
If the vehicle battery has been disconnected and then reconnected, the indica-
tor light comes on after switching on the ignition. If the warning light does
not go out after moving a short distance, this means that there is an error in
the system. Seek assistance from a specialist garage immediately.
Traction control (ASR)
Read and observe
on page 35 first.
If the warning light
flashes , the ASR is currently operating.
If the warning light
illuminates , there is a fault in the ASR.
The following message is shown in the MAXI DOT display. Error: Traction control (ASR)
Seek assistance from a specialist garage immediately.
If the warning light
illuminates immediately after you start the engine, the
ASR might be switched off due to technical reasons.
›
Switch the ignition off and on again.
If the warning light does
not illuminate any more after the engine is
switched on again, then the ASR is fully functional again.
Further information » page 113, Traction Control System (TCS) .
Note
If the vehicle battery has been disconnected and then reconnected, the indica-
tor light comes on after switching on the ignition. If the warning light does
not go out after moving a short distance, this means that there is an error in
the system. Seek assistance from a specialist garage immediately.
Antilock brake system (ABS)
Read and observe
on page 35 first.
If the warning light
illuminates , there is a fault in the ABS.
37Instruments and Indicator Lights
Internal PhonebookRead and observe
on page 94 first.
An internal phonebook is part of the hands-free system. This phone phone-
book can be used depending on the type of mobile phone.
After the first connection of the telephone, the system begins to load the
phone book from the phone and the SIM card into the memory of the control
unit.
Each time the telephone has established a new connection with the hands-
free system, an update of the relevant phone book is performed. The updating
can take a few minutes. During this time the phone book, which was stored af-
ter the last update was completed, is available. Newly stored telephone num-
bers are only shown after the updating has ended.
The update is interrupted if a telephone event (e.g. incoming or outgoing call,
voice control dialogue) occurs during the updating procedure. After the tele-
phone event has ended, the updating starts anew.
The internal phonebook provides 2,500 free memory locations. Each contact
can contain up to 4 numbers.
If the number of contacts loaded exceeds 2,500, the phone book is not com-
plete.
Operating the phone on the multifunction steering wheel
Fig. 95
Multifunction steering wheel: Control buttons for the telephone
Read and observe
on page 94 first.
To minimize driver distraction when operating the telephone, the basic tele-
phone's functions can be set by simply operating the buttons located on the
steering wheel » Fig. 95.
This applies only if your vehicle has been equipped with the universal tele-
phone installation at the factory.
The buttons control the functions for the operating mode of the current tele-
phone.
If the side lights are switched on, the buttons on the multifunction steering
wheel are illuminated.Button / adjust- ment
wheel » Fig. 95ActionOperation
1Press briefly(MUTE )1Turn upwardsIncrease volume 95Communication and multimedia
Assist systems
Braking and stabilisation systems
Introduction
This chapter contains information on the following subjects:
Electronic Stability Control (ESC)
113
Anti-lock Braking System (ABS)
113
Traction Control System (TCS)
113
Electronic Differential Lock (EDL)
114
Hydraulic Brake Assist (HBA)
114
Hill Hold Control (HHC)
114
This chapter deals with the functions of the braking and stabilisation systems,
with the error indicator referred to in chapter » page 34, Indicator lights .
The braking and stabilisation systems are automatically activated each time
the ignition is switched on.
WARNING■ A lack of fuel can cause irregular engine running or cause the engine to
shut down. The brake assist systems would then fail to function – risk of
accident!■
The increased safety provided by the brake assist systems must not
tempt you to take safety risks – risk of accident!
■
Adjust the speed and driving style to the current visibility, weather, road
and traffic conditions.
Electronic Stability Control (ESC)
Fig. 105
Buttons for the ESC system: Acti-
vating/deactivating TCS
Read and observe on page 113 first.
The ESC improves vehicle stability in dynamic driving situations, such as when the vehicle starts to skid.
The ESC monitors whether the desired direction of the current vehicle motion
is occurring. In case of any deviation (e.g. oversteer), the ESC automatically
brakes individual wheels to maintain the desired direction.
During an intervention in the system, the control light will blink in
the instru-
ment cluster.
The ESC system cannot be deactivated. The AST can only be
» Fig. 105 deacti-
vated with the symbol key » page 113.
The warning light lights up in the instrument cluster when the ASR is deactiva- ted .
The TCS should normally always be enabled. The system should be deactivated
only in the following situations, for example.
› When driving with snow chains.
› When driving in deep snow or on a very loose surface.
› When “rocking a car free” when it has become stuck.
Anti-lock Braking System (ABS)
Read and observe
on page 113 first.
ABS prevents the wheels from locking when braking. Thereby, it helps the
driver to maintain control of the vehicle.
The intervention of the ABS is noticeable from the pulsating movements of
the brake pedal which is accompanied by noises.
When the ABS system is active, do not brake periodically or reduce the pres-
sure on the brake pedal.
Traction Control System (TCS)
Read and observe
on page 113 first.
TCS prevents the spinning of the wheels of the driven axle. TCS reduces thedrive power transmitted to the wheels in the case of slipping wheels. Thereby,
for example, driving on road surfaces with low grip is made easier.
If your vehicle is fitted with the ESC system, the ASR is integrated into the ESC
system » page 113 .
113Assist systems
NoteFor vehicles without stabilization control (ESC), during a TCS intervention the
control indicator blinks in the instrument cluster.
Electronic Differential Lock (EDL)
Read and observe
on page 113 first.
EDL prevents the turning of the respective wheel of the driven axle. EDL
brakes the spinning wheel, if necessary, and transmits the driving force to the
other driving wheel. Driving becomes easier on road surfaces with different
traction under each wheel of the driven axle.
The EDL switches off automatically in order to avoid excessive heat generation
on the brake of the wheel being braked. The vehicle can continue to be driven
and has the same characteristics as a vehicle not fitted with EDL. Once the
brakes have cooled down, there is an automatic re-activation of EDL.
Hydraulic Brake Assist (HBA)
Read and observe
on page 113 first.
The HBA increases the braking effect and helps to reduce the braking dis-
tance.
The HBA is activated by the very quick operation of the brake pedal. In order to
achieve the shortest possible braking distance, the brake pedal must be ap-
plied firmly until the vehicle has come to a standstill.
The HBA function is automatically deactivated when the brake pedal is re-
leased.
Hill Hold Control (HHC)
Read and observe
on page 113 first.
When driving on slopes, HHC allows you to move your foot from the brake ped-al to the accelerator pedal without having to use the handbrake.
The system holds the brake pressure produced by the activation of the brake pedal for approx. 2 seconds after the brake pedal is released.
The brake pressure drops gradually the more you operate the accelerator ped-
al. If the vehicle does not start off within 2 seconds, it starts to roll back.
The HHC is active from a 5% slope if the driver's door is closed. HHC is always
only active on slopes when in forward or reverse start off.
Parking aid
Introduction
This chapter contains information on the following subjects:
Function
115
Activation/deactivation
115
The parking aid (hereinafter referred to only as a system) draws attention via
acoustic signals and an indication in the radio or navigation display when ma-
noeuvring around obstacles in the vicinity of the vehicle.
The system uses ultrasound waves to calculate the distance between the
bumper and an obstacle. The ultrasonic sensors are integrated in the rear
bumper » Fig. 106 on page 115 .
WARNING■
The system only serves as an assistance and does not relieve the driver
of the responsibility for the vehicle operation.■
Moving persons or objects may not be recognised by the system sensors.
■
Under certain circumstances, surfaces of certain objects and types of
clothing cannot reflect the system signals. For this reason, such people or
objects may not be recognised by the system sensors.
■
External noise sources may affect the signals of the system sensors. Un-
der adverse conditions, this may cause objects or people to be not recog-
nised by the system.
■
Before reversing, you should make sure that there are no small obstacles,
such as rocks, thin posts, trailer draw-bars etc. behind your vehicle. Such
obstacles may not be recognised by the system sensors.
CAUTION
■ Keep the system sensors clean, snow-and ice-free and do not cover with any
objects of any kind, otherwise the system functioning may be impaired.■
Under adverse weather conditions (heavy rain, water vapour, very low or
high temperatures etc.), the system function may be limited - “incorrect recog-
nition of obstacle”.
■
Additionally installed accessories such as e.g. bicycle carriers can impair the
system function.
114Driving
Rear fog light61
Warning light38
Rear mirror67
Exterior mirror68
Interior mirror67
Refuelling139
Fuel139
Remote control Locking
50
Replacing the battery170
Synchronisation process170
Unlocking50
Remote control key Replacing the battery
170
Removing the bar ball, Step 1
123
bar ball, Step 2123
Repairs and technical alterations128
Replacement parts128
Replacing Bulb for main beam, daytime running lights and parking light
177
Bulb for the fog light178
Bulb for the licence plate light179
Bulb in rear light180
Fuses173
Fuses in the dash panel173
Fuses in the engine compartment175
High beam bulb (halogen headlights)177
Rear window wiper blade172
Vehicle battery151
windscreen wiper blades172
Replenishing Coolant
147
Engine oil146
Windscreen washer fluid143
Retraction and economical driving111
Revolution counter31
Roof Load
88
Roof rack88
mounting points88
Roof load88
Rubber seals133
S
SAFE See Safe securing system
51
SAFELOCK See Safe securing system
51
Safe securing system51
Safety8
Child safety22
Child safety seats22
Correct seated position9
Head restraints70
ISOFIX25
TOP TETHER26
Save electrical energy111
Save fuel111
Seals Vehicle care
133
Seat Adjusting
69
Seat belt Warning light
35
Seat belts12
Belt tensioners15
fastening and unfastening14
Height adjustment15
Inertia reels15
The physical principle of a frontal collision13
Seat features71
Seats Front armrest
72
Head restraints70
Heating71
Rear armrest72
Seat backrests72
Seats and head restraint69
Selector lever Refer to Selector lever109
Service129
Service interval display47
Setting33
Lower position of the variable loading floor86
seats and head restraints69
Upper position of the variable loading floor85
Setting the33
Side airbag18
SmartGate connection
102
Password103
Settings102
Smart Gate Website
102
Snow chains157
Spare change
160
spare wheel159
change160
instructions160
Speedometer31
See speedometer31
Speed symbol Refer to Wheels
155
Spoiler130
Staring engine Jump-starting
167
START-STOP116
Jump-starting167
Manually deactivating/activating the system118
Operating conditions of the system117
operation in vehicles with automatic gearbox117
operation in vehicles with manual gearbox117
system-related automatic start-up118
Start engine105
Starting engine Jump-starting
166
195Index