Table of Contents
Board literature4
Notes
5
Structure and more information about the
Operating Instructions
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Using seat belts
12
Inertia reels and belt tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
20
Transporting children safely
22
Child seat
22
Fastening systems
25
Using the system
Cockpit
29
Overview
28
Instruments and Indicator Lights
30
Instrument cluster
30
Indicator lights
34
Information system
41
Driver information system
41
Multifunction display (MFD)
43MAXI DOT display46Service interval display47
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
53
Luggage compartment lid
54
Power windows
55
Mechanical windows
57
Lights and visibility
58
Lights
58
Interior lighting
63
Visibility
64
Windscreen wipers and washers
65
Rear mirror
67
Seats and head restraints
69
Seats and head restraints
69
Seat features
71
Transporting and practical equipment
73
Useful equipment
73
Luggage compartment
80
Variable loading floor in the luggage
compartment (Estate)
85
Roof rack
88
Heating and air conditioning
89
Heating, ventilation, cooling
89
Communication and multimedia
94
Universal telephone installation GSM II
94
Voice control
98
Multimedia
99
SmartGate
101
Driving
Starting-off and Driving
104
Starting and turning off the engine
104
Brakes and parking
106Manual gear changing and pedals107Automatic gearbox108
Retraction and economical driving
111
Driving through water and driving off made-
up roads
111
Assist systems
113
Braking and stabilisation systems
113
Parking aid
114
Cruise Control System
115
START-STOP
116
Tyre pressure monitoring
119
Hitch and trailer
120
Hitch
120
Trailer
125
General Maintenance
Care and maintenance
128
Service work, adjustments and technical alterations
128
Washing vehicle
131
Cleaning vehicle exterior
132
Interior care
136
Inspecting and replenishing
138
Fuel
138
Engine compartment
141
Engine oil
144
Coolant
146
Brake fluid
147
Vehicle battery
148
Wheels
152
Tyres and wheel rims
152
Manufacturer-approved tyre variants
155
Winter operation
1562Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCO 2Carbon dioxideDPFDiesel particle filterDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlETRim depthEUEuropean UnionGSMGlobal System for Mobile communicationsHBAHydraulic brake assistHHCUphill start assistkWKilowatt, measuring unit for the engine outputMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torquePINpersonal identification numberSIM carda card for the identification of the mobile network operatorAbbreviationDefinitionTDI CRDiesel engine with turbo charging and common rail injection
systemTSIPetrol engine with turbo charging and direct injectionVINVehicle identification numberWi-Fiwireless data network7Abbreviations
Safety
Passive Safety
General information
Introduction
This chapter contains information on the following subjects:
Before setting off
8
Driving safety
8
Safety equipment
8
In this section you will find important information, tips and notes on the sub-
ject of passive safety in your vehicle.
We have combined everything here which you should be familiar with, for ex-
ample, regarding seat belts, airbags, child seats and safety of children.
WARNING■ This chapter contains important information on how to use the vehicle for
the driver and his occupants.■
You can find further information on safety concerning you and those trav-
elling with you in the following chapters of this owner's manual.
■
The complete on-board literature should always be in the vehicle. This
applies in particular, if you rent out or sell the vehicle.
Before setting off
Read and observe
on page 8 first.
For your own safety and the safety of the people travelling with you, please
pay attention to the following points before setting off.
Ensure that the lighting and the turn signal system are functioning proper-
ly.
Ensure that the function of the wipers and the condition of the wiper
blades are free of any defects.
Ensure that all of the windows offer good visibility to the outside.
Adjust the rear-view mirror so that vision to the rear is guaranteed.
Ensure that the mirrors are not covered.
Check the tyre inflation pressure.
Check the engine oil, brake fluid and coolant level.
Secure all items of luggage.
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle.
Close all doors as well as the bonnet and boot lid.
Ensure that no objects can obstruct the pedals.
Protect children in suitable child seats with correctly fastened seat
belts » page 22 , Transporting children safely .
Adopt the correct seated position » page 9, Correct and safe seated
position . Tell your passengers to assume the correct seated position.
Driving safety
Read and observe
on page 8 first.
The driver is fully responsible for himself and his occupants. If your driving
safety is effected, you place yourself and the oncoming traffic at risk.
The following guidelines must therefore be observed. Do not become distracted from concentrating on the traffic situation, e.g.
by your passengers or mobile phone calls.
Never drive when your driving ability is impaired, e.g. due to medication, al-
cohol or drugs.
Keep to the traffic regulations and the permissible speed limit.
Always adjust the driving speed to the road, traffic and weather condi-
tions.
Take regular breaks on long journeys – at least every two hours.
Safety equipment
Read and observe
on page 8 first.
The following list contains only part of the safety equipment in your vehicle.
› Three-point seat belts for all the seats.
› Belt force limiters for the front seats.
› Belt tensioners for the front seats.
› Seat belt height adjusters for the front seats.
› Front airbag for the driver and the front passenger.
› Side airbags.
› Head airbags.
› Anchoring points for child seats using the ISOFIX system.
8Safety
Deployment factors
It is not possible to generally determine which deployment conditions apply to
the airbag system in every situation. An important role is played by factors
such as the type of object that the vehicle hits (hard/soft), the impact angle,
vehicle speed etc.
A decisive factor for the deployment of the airbags is the deceleration which
occurs. The control unit analyses the nature of the collision and activates the
relevant restraint system.
If the vehicle deceleration which occurs and is measured during the collision
remains below the prescribed reference values specified in the control unit,
the airbags are not deployed although the vehicle may well suffer severe dam-
age to the bodywork as a consequence of the accident.
The following airbags will be deployed in the event of a severe frontal
collision.
› Driver’s front airbag.
› Front passenger airbag.
The following airbags will be deployed in the event of a severe side collision.
› Front side airbag on the side of the accident.
› Head airbags on the side of the accident.
When an airbag is deployed, the following events occur.
› The interior lighting illuminates (if the switch for the interior light is in the
door contact position).
› The hazard warning lights are switched on.
› All the doors are unlocked.
› The fuel supply to the engine is interrupted.
Airbag overview
Introduction
This chapter contains information on the following subjects:
Front airbags
17
Side airbags
18
Head airbags
19Front airbagsFig. 8
Locations of the airbags / gas filled airbags
Fig. 9
Safe distance to steering wheel
In the event of a severe frontal collision, the front airbag system offers addi-
tional protection for the head and chest area of the driver and front passenger.
The driver's front airbag is located in the steering wheel, the front passenger
airbag is located in the instrument panel above the glove compartment » Fig. 8
- .
The airbags inflate in front of the driver and front passenger when they are
deployed » Fig. 8 -
. The forward movement of the driver and of the front
passenger is cushioned when they make contact with the fully inflated airbag
and the risk of injury to head and chest is thus reduced.
17Airbag system
Instruments and Indicator Lights
Instrument cluster
Introduction
This chapter contains information on the following subjects:
Overview
30
Revolution counter
31
Display
31
Speedometer
31
Coolant temperature gauge
32
Fuel gauge
32
Counter for distance driven
33
33
Display of the second speed
33
Auto Check Control
33
The instrument cluster gives the driver basic information such as the current
speed, engine speed, the state of some vehicle systems and the like.
Fault display
If there is a fault in the instrument cluster, the Error message will appear in
the display.
Seek help from a specialist garage.
WARNINGConcentrate fully at all times on your driving! As the driver you are fully re-
sponsible for road safety.
Note
When the ignition is on, the instrument cluster is illuminated 1)
. The brightness
level is automatically adjusted depending on the ambient lighting.OverviewFig. 20
Instrument cluster - Version 1
Fig. 21
Instrument cluster - Version 2
Read and observe
on page 30 first.
Engine revolutions counter » page 31
› with warning lights
» page 34
Display » page 31
121)
Applies to cars with the instrument cluster - Version 1.
30Using the system
Speedometer » page 31
› with warning lights
» page 34
Button for display mode:
› Time settings
» page 33
› Enable/disable the display of the second speed 1)
» page 33
› Service intervals - Display of the number of days and kilometres remain-
ing until the next service 1)
» page 47
Button for: › Reset counter for distance travelled (trip)
» page 33
› Setting the time
› enable / disable the mode selected by means of the 4
key
Coolant temperature gauge 2)
» page 32
Fuel gauge 2)
» page 32
Revolution counter
Read and observe
on page 30 first.
The tachometer
1
» Fig. 20 on page 30 or » Fig. 21 on page 30 shows the ac-
tual engine speed per minute.
The beginning of the red scale range of the tachometer indicates the maxi-
mum permitted engine speed of a driven-in and operating warm engine.
You should shift into the next highest gear before the red scale of the revolu- tion counter is reached, or select mode D on the automatic gearbox.
The gear recommendation is important to note in order to maintain the opti-
mum engine speed » page 43.
CAUTION
The pointer of the tachometer must reach the red area for only a short time -
there is a risk of engine damage!34567DisplayFig. 22
Display types
Read and observe on page 30 first.
Display types » Fig. 22
MAXI DOT display.
Segment display
The following information will be displayed.
› Fuel gauge 3)
» page 32
› Distance travelled
» page 33
› Time
» page 33
› Details of the information system
» page 41
› Details of the service interval display
» page 47
CAUTION
Pull out the ignition key if coming in contact with the display (e.g. when clean-
ing) to prevent any possible damage.
Speedometer
Read and observe
on page 30 first.
The speedometer
3
» Fig. 20 on page 30 or » Fig. 21 on page 30 displays the
current speed.
1)
Applies to cars with the instrument cluster - Version 2.
2)
Applies to cars with the instrument cluster - Version 1.
3)
Applies only to the segment display (instrument cluster - version 2).
31Instruments and Indicator Lights
Warning at excessive speeds
An audible warning signal will sound when the vehicle speed exceeds 120 km/
h 1)
. The audible warning signal is switched off when the vehicle speed falls be-
low 120 km/h.
Coolant temperature gauge
Fig. 23
Coolant temperature gauge
Read and observe on page 30 first.
Applies to cars with the instrument cluster - Version 1 » Fig. 20 on page 30 .
The display » Fig. 23 provides information on the engine coolant temperature.
The display only works if the ignition is switched on.
In vehicles with the instrument cluster - version 2, » Fig. 21 on page 30 the
coolant temperature is indicated only by one of the warning lights » page 36,
Coolant
coming on or going off.
Cold range
If the pointer is still in the left area of the scale, this indicates that the engine
has not yet reached its operating temperature. Avoid high speeds, full throttle
and high engine loads. This prevents possible damage to the engine.
The operating range
The engine has reached its operating temperature as soon as the pointer
moves into the middle of the scale
A
» Fig. 23 . At very high ambient tempera-
tures or heavy engine loads, the pointer may move even further to the right.
High temperature range
If the pointer reaches the red area of the scale, the coolant temperature is too
high. Further information » page 36,
Coolant
.
CAUTION■
Additional headlights and other attached components in front of the air inlet
impair the cooling efficiency of the coolant.■
Never cover the radiator - there is a risk of the engine overheating.
Fuel gauge
Fig. 24
Fuel gauge
Read and observe
on page 30 first.
The display provides information on the fuel level in the container.
Fuel gauge types » Fig. 24
Display in the instrument cluster - Version 1
In the display of the instrument cluster - Version 2
The display only works if the ignition is switched on.
The fuel tank has a capacity of about 55 litres.
The warning light lights up when the amount of fuel reaches the reserve zone
» page 39 .
The reserve zone is indicated by the red area of the scale » Fig. 24 -
or by
displaying only the last two segments of the scale » Fig. 24 -
in the magnify-
ing glass.
1)
This function only applies to certain countries.
32Using the system
Some error messages and other information are displayed in the MAXI DOT
display. The messages are displayed simultaneously with the icons in the MAXI
DOT display or with the warning lights in the instrument cluster » page 34,
Indicator lights .
The menu item Vehicle status is shown in the main menu of the MAXI DOT
display whenever at least one fault message exists. After selecting this menu,
the first of the error messages is displayed.
If there are several error messages, the display will show 1/3, for example, be-
low the message. This indicates that the first of a total of three error messag-
es is being displayed.
Warning symbols in the MAXI DOT displayEngine oil pressure too low» page 36Check engine oil level,
engine oil sensor defective» page 36Problem with the engine oil pressure» page 34Clutches of the automatic DSG gearbox are
too hot» page 34
Problem with the engine oil pressure
If the symbol is shown in the MAXI DOT display, you must have your vehicle
checked immediately by a specialist garage. The information about the maxi-
mum permissible engine speed is displayed together with this symbol.
Clutches of the automatic DSG gearbox are too hot
The symbol in the MAXI DOT display indicates that the temperature of the
automatic gearbox DSG clutches is too high.
The following message is shown in the MAXI DOT display. Gearbox overheated. Stop! Log book!
do not continue to drive! Stop the vehicle, switch off the engine, and wait
until the symbol extinguishes – risk of gearbox damage! You can continue
your journey as soon as the symbol disappears.
WARNINGIf you have to stop for technical reasons, then park the vehicle at a safe
distance from the traffic, switch off the engine and switch on the hazard
warning lights » page 62. The warning triangle must be set up at the pre-
scribed distance - observe the national legal provisions when doing so.
Note
■ If the MAXI DOT display shows warning messages, these messages must be
confirmed in order to access the main menu » page 42, Using the information
system .■
As long as the operational faults are not rectified, the symbols are always in-
dicated again. After they are displayed for the first time, the symbols continue
to be indicated without any extra messages for the driver.
Indicator lights
Introduction
This chapter contains information on the following subjects:
Handbrake
35
Brake system
35
Seat belt warning light
35
Generator
35
Door open
36
Engine oil
36
Coolant
36
Power steering
37
Stability Control (ESC)
37
Traction control (ASR)
37
Antilock brake system (ABS)
37
Rear fog light
38
Bulb failure
38
Exhaust inspection system
38
Glow plug system (diesel engine)
38
Engine performance check (petrol engine)
38
Diesel particle filter (diesel engine)
38
Fuel reserve
39
Airbag system
39
34Using the system