
Washing by handRead and observe
and on page 96 first.
Soak the dirt with plenty of water and rinse as well as possible.
Clean the vehicle with a soft sponge, a washing glove or a washing brush.
Work from the top to the bottom – starting with the roof.
For stubborn dirt, agents specifically intended for this purpose are to be used. Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
WARNINGProtect your hands and arms from sharp-edged metal parts when cleaning
the underfloor or the inside of the wheel housings or the wheel trims – risk
of cuts!
CAUTION
■ Only apply slight pressure when cleaning the vehicle's paintwork.■Do not wash your vehicle in bright sunlight – risk of paint damage.
Automatic car wash systems
Read and observe
and on page 96 first.
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows and the sliding/tilt-
ing roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler,
roof rack system, two-way radio aerial etc., it is best to consult the operator of
the car wash system beforehand.
After an automatic wash with wax treatment, the lips of the wipers should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
CAUTIONFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system. Never manually fold in electric exterior mirrors -
always use the electric controls.
Washing with a high-pressure cleaner
Read and observe
and on page 96 first.
When washing the vehicle with a high-pressure cleaner, the instructions foruse of the equipment must be observed. This applies in particular to the pres-
sure used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft mate-
rials such as rubber hoses or insulation material.
CAUTION
■ If washing the vehicle in the winter using a hose or high-pressure cleaner,
ensure that the jet of water is not aimed directly at the locking cylinders or the
door/panel joints – risk of freezing!■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short pe-
riods while a minimum distance of 10 cm must be observed.
Note
See also Washing cars with decorative films using a high-pressure clean-
er » page 99 .
Cleaning vehicle exterior
Introduction
This chapter contains information on the following subjects:
Vehicle paint work
98
Plastic parts
98
Rubber seals
98
Chrome parts
99
Decorative films
99
Windows and external mirrors
99
Headlight glasses
99
Door closing cylinder
100
97Care and maintenance

Cavity protection100Jack100
Wheels
100
Under-body protection
100
Wiper blades
101
We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when clean-
ing the underfloor, the inside of the wheel housings or the wheel trims –
risk of cuts!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Cleaner that contain solvents can damage the material being cleaned.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the environment. These must be disposed of in accordance with national legal
regulations.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of your vehicle's exterior, we recommend
that the cleaning and care of your vehicle be carried out by a ŠKODA Service
Partner.
Vehicle paint work
Read and observe
and on page 98 first.
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effec-
tive protection against harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest, when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body-
work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat
the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and
if it is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be trea- ted with a preservative afterwards.
CAUTION
■ Paint damage is to be repaired immediately.■Never apply wax to the windows.■
Mat painted or plastic parts must not be treated with polishing products or
hard waxes.
■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork
that come into contact with door seals or window guides.
Plastic parts
Read and observe
and on page 98 first.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning prod-
ucts specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.
Rubber seals
Read and observe
and on page 98 first.
All door seals and window guides are factory-treated with a colourless matt
varnish layer to prevent the freezing of painted body parts and to protect
against driving noise.
98General Maintenance

CAUTION■Do not treat the door seals and window guides with any products.■Applying additional treatments to the seals can corrode the protective coat-
ing, and driving noise may occur.
Chrome parts
Read and observe
and on page 98 first.
First clean the chrome parts with a damp cloth and then polish them with a
soft, dry cloth.
If this method does not completely clean chrome parts, use a specific chrome
care product.
CAUTION
Do not polish the chrome parts in a dusty environment - risk of surface
scratches.
Decorative films
Read and observe
and on page 98 first.
Wash the films with a mild soap solution and clean, warm water.
The following instructions must be followed when washing the vehicle with a high-pressure cleaner:
› The minimum distance between the nozzle and the vehicle body should be
50 cm.
› Keep jet perpendicular to the film surface.
› The maximum water temperature is 50 °C.
› The maximum water pressure is 80 bar.
CAUTION
■
Never use aggressive cleaning agents or chemical solvents for the glued sur-
faces with films - there is a danger of film damage.■
In the winter months, do not use an ice scraper to remove ice and snow from
the areas with films. Do not use any other objects to remove frozen layers of
snow or ice – risk of film damage.
Windows and external mirrors
Read and observe
and on page 98 first.
Removing snow and ice
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors.
Cleaning windows
Regularly clean windows from the inside with clean water.
Dry the glass surfaces with a clean chamois leather or a cloth intended for this
purpose.
CAUTION
Instructions for removing snow and ice■The ice scraper should not be moved forward and backward but in one direc-
tion to avoid any damage to the surface of the glass.■
Snow or ice that is contaminated with coarse dirt such as fine gravel, sand or
salt must not be removed from the windows and mirrors – there is a risk of
damage to the surface of the windows and mirrors.
■
Do not remove snow or ice from glass parts using warm or hot water – risk of
cracks forming in the glass.
■
Make sure that when removing snow and ice from the windows, the labels
attached to the vehicle by the factory are not damaged.
CAUTION
Information for cleaning windows■Do not clean the inside of the windows with sharp-edged objects or corro-
sive and acidic cleaning agents – there is a risk of damaging the heating ele-
ments or window aerial.■
When drying the windows after washing the vehicle, do not use window
leathers that have been used to polish the bodywork. Residues of preserva-
tives in the window leather can make the window dirty and reduce visibility.
Headlight glasses
Read and observe
and on page 98 first.
Clean plastic front headlight lenses using clean, warm water and soap.
99Care and maintenance

CAUTION■The headlights are never to be wiped dry - there is a risk of damaging the
protective lacquer and the headlight glass subsequently developing cracks.■
Do not use sharp objects to clean the glasses - there is a risk of damaging
the protective lacquer and the headlight glasses subsequently developing
cracks.
■
Do not use any aggressive cleaning or chemical solvent products to clean the
headlights – risk of damaging the headlight lenses.
Door closing cylinder
Read and observe
and on page 98 first.
Specific products must be used for de-icing door lock cylinders.
CAUTION
Make sure that as little water as possible gets into the locking cylinder when
washing the vehicle - there is a risk of freezing the lock cylinder!
Cavity protection
Read and observe
and on page 98 first.
All the cavities of your vehicle which are at risk from corrosion are protected
for life by a layer of protective wax applied in the factory.
This wax protection does not need to be inspected or re-applied.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
WARNINGSafety regulations should be observed when using petroleum cleaner to re-
move wax – risk of fire!
Jack
Read and observe
and on page 98 first.
The jack is maintenance-free.
If necessary, the moving parts of the jack should be lubricated with a suitable
lubricant.
Wheels
Read and observe
and on page 98 first.
Wheel rims
Also thoroughly wash the wheel rims when washing the vehicle on a regular
basis.
Regularly remove salt and brake abrasion, otherwise the rim material will be
corroded.
Light alloy wheels
After washing thoroughly and treat the wheel rims with a protective product
for light alloy wheels.
For the treatment of wheel rims do not use products which may cause damage
to the paint on the rims.
CAUTION
■ Damage to the paint layer on the wheel rims must be touched up immediate-
ly.■
Severe layers of dirt on the wheels can also result in wheel imbalance. This
may show itself in the form of a wheel vibration which is transmitted to the
steering wheel which, in certain circumstances, can cause premature wear of
the steering. This means it is necessary to remove the dirt.
Under-body protection
Read and observe
and on page 98 first.
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
When driving, it cannot be guaranteed that no damage to the protective layer
will occur.
We recommend having the protective layer underneath the vehicle and the
chassis checked — preferably before the beginning of winter and at the end of
winter.
WARNINGNever use additional underbody protection or anti-corrosion agents for ex-
haust pipes, catalytic converters or heat shields. When the engine reaches
its operating temperature, these substances may ignite - risk of fire!100General Maintenance

Wiper bladesRead and observe
and on page 98 first.
Clean the wiper blades regularly with a glass cleaner. The wiper blades should
be cleaned with a sponge or cloth if they are heavily soiled by insect residues,
for example.
The wiper blades can become soiled with wax residues after washing in auto-
matic vehicle wash systems for example » page 97.
Interior care
Introduction
This chapter contains information on the following subjects:
Natural leather
101
Artificial leather, materials and Alcantara ®
102
Seat covers
102
Safety belts
103
We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe
polish, etc., from the material (leather), panels and textiles as quickly as possi-
ble.
■
Do not attach scents or air fresheners to the dash panel – there is a risk of
damage to the dash panel.
■ Do not attach any stickers to the filaments or glass antenna - there is risk of
damage.■
Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the environment. These must be disposed of in accordance with national legal
regulations.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of the interior of your vehicle, we recom-
mend that cleaning and care of the interior of your vehicle be carried out by a
ŠKODA service partner.
Natural leather
Read and observe
and on page 101 first.
The leather needs, depending on the strain placed on it, regular cleaning andmaintenance.
Dust and dirt in pores and creases cause abrasions on the surface and lead to
premature embrittlement of the leather surface. Therefore, they must be re-
moved regularly at short intervals with a cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 ta-
blespoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather periodically with a suitable leather protector and use a skin
care cream with light blocker and impregnation after each cleaning.
101Care and maintenance

CAUTION■Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods,
protect the leather from direct sunlight by covering it.
■
The use of an additional mechanical steering wheel lock may damage the
leather surface of the steering wheel.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts etc may leave permanent scratches or signs of rubbing on the sur-
face or damage these. Such damage cannot be subsequently recognised as a
justified complaint.
Note
When using the vehicle, minor visible changes may occur to the leather parts
of the covers (e.g. wrinkles or creases) as a result of the stress applied to the
covers.
Artificial leather, materials and Alcantara ®
Read and observe
and on page 101 first.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap solution or cleaning products specially designed for this purpose.
Fabric
Clean upholstery cover materials and cloth trims on doors, luggage compart-
ment cover, etc. using specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth.
Use a cloth and a specific cleaning agent to clean the roof trim.
Remove any lumps on the cover fabric and any fabric residue using a brush.
Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and dirt in pores, creases and seams may chafe and damage the surface.
Therefore, they must be removed regularly at short intervals with a cloth or
vacuum cleaner.
Minor changes in colour caused by use are normal.
CAUTION
■ For Alcantara ®
seat covers, do not use any solvents, floor wax, shoe cream,
stain remover, leather cleaners or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order
to stop the artificial leather, materials or Alcantara ®
from bleaching. During ex-
tended periods of standing outdoors, protect artificial leather, fabrics or Alcan-
tara ®
by covering.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
Seat covers
Read and observe
and on page 101 first.
Electrically heated seats
Use a specific cleaning agent such as dry foam or similar to clean the cov-
ers. »
.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially de-
signed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by
brushing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then
allow the seat to dry completely.
CAUTION
■ Do not clean the covers of electrically heated seats either with water or with
other liquids - there is a risk of damaging the seat heating system.■
Regularly remove dust from the seat covers using a vacuum cleaner.
102General Maintenance

Petrol RefuellingFig. 92
Fuel filler
Read and observe and on page 103 first.
Refuelling can be done if the following conditions are met.The vehicle is unlocked.
The engine and the ignition are switched off.
›
Open the fuel filler flap.
›
Hold the fuel tank cap firmly and unlock with the key counter-clockwise.
›
Unscrew the filler cap by turning it in a counter-clockwise direction and place
the cap onto the top of the fuel filler flap » Fig. 92.
›
Insert the pump nozzle into the fuel filler tube as far as it will go.
The fuel tank is full just as soon as the pump nozzle switches off for the first
time »
.
›
Remove the pump nozzle from the fuel filler tube and put it back in the
pump.
›
Turn the filler cap to the right until it audibly clicks into place.
›
Hold the fuel cap hold firmly, lock with the key clockwise and remove the
key.
›
Close the filler cap.
WARNINGInstructions for filling the reserve canister■Never fill the reserve can inside the vehicle.■
Never place the reserve can on the vehicle.
■
Always place the reserve can on the floor.
WARNING (Continued)■ The national legal requirements must be observed if carrying a spare can-
ister in the vehicle.■
We do not recommend carrying any fuel canisters in your vehicle for safe-
ty reasons. in the event of an accident, these canisters can become dam-
aged and fuel may escape – risk of fire!
CAUTION
■ The fuel tank is full just as soon as the pump nozzle switches off for the first
time, provided the nozzle has been operated properly. Not continue refuelling.■
Be careful when filling diesel fuel from the spare canister and then do this
slowly and cautiously – danger of contaminating the body.
Note
The fuel tank has a capacity of about 35 litres, including a reserve of approx.
4 litres .
Lead-free petrol
Read and observe
and on page 103 first.
The vehicle can only be operated with unleaded petrol that meets the EN 2281)
standard.
All petrol engines can be operated using petrol that contains at most 10% bio-
ethanol (E10).
Prescribed fuel – unleaded petrol min. 95 RON
Use unleaded fuel with the octane rating 95 RON or higher.
If unleaded gasoline is not available with the octane number 95 RON, in an
emergency petrol with the octane rating of 91, 92 and 93 RON can be used to
fill the tank, but this leads to a slight loss of performance and a slightly in-
creased fuel consumption »
.
Fuel additives
Unleaded petrol in accordance with the EN 228 standard 1)
meets all the condi-
tions for a smooth-running engine. We therefore recommend that no fuel ad-
ditives are used. This can result in considerable damage to parts of the engine
or the exhaust system.
1)
In Germany, DIN 51626-1 or E10 for unleaded gasoline with octane number 95 and 91.
104General Maintenance

The natural gas refuelling systems have an overfill protection relating to the
outdoor temperature. At very high outside temperatures, it may happen that
the gas tank may not be fully refuelled.
The natural gas system of your vehicle is suitable both for “slow fuelling” (fuel-
ling from small compressors) and for “quick fuelling” (fuelling from natural gas
stations with large compressors).
If the vehicle is parked for a longer period of time immediately after refuelling,
the situation may arise in which the pointer of the fuel tank gauge does not
indicate exactly the same level as was the case immediately after refuelling
when the engine is restarted. This is not due to any system leakages but a
drop in pressure in the natural gas fuel tank due to technical reasons after a
cooling phase directly after refuelling.
The maximum lifetime of the gas tank is 20 years.
The capacity of the natural gas fuel tank is about 11 litres, of which about 1.5
litres are in reserve.
The capacity of the gasoline fuel tank is about 10 litres, of which about 5 litres
are in reserve.WARNING■ When refuelling, never get into the vehicle. If you have to get into your
vehicle in exceptional cases, touch a metal surface before you touch the
filling coupling again. This will avoid electrostatic discharges, which may
generate sparks. Sparks can cause a fire during refuelling.■
Natural gas is highly explosive and highly flammable.
Note
During the filling process sounds are heard which are harmless. If you are un-
sure which service station staff to use, ask the petrol station staff.CNGFig. 94
CNG label
Fig. 95
Position of the CNG label
Read and observe and on page 103 first.
A natural gas vehicle (hereinafter referred to as CNG) may be operated with
CNG and gasoline.
In some countries, national legislation requires that vehicles with CNG opera-
tion be identified by one of the listed labels » Fig. 94.
Position of the CNG label » Fig. 95.
Natural gas quality and consumption
Depending on the natural gas supplier, the natural gas quality (heating value)
may vary. The engine control unit adjusts automatically to the natural gas
quality.
106General Maintenance