2014 RENAULT ZOE ESP

1.5
The vehicle drive system
in an electric vehicle uses
a direct voltage of approx-
imately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels in the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
A
ELECTRIC VEHICLE: introduction (4/5)
The A symbol denotes the electrical
elements of your vehicle which may
present health risks.400 volt electrical circuit
The 400 V electrical circuit is denoted
by orange cables 6 and parts bearing
the
 symbol.
6

1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your vehi-
cle in extreme temperatures (hot or
cold).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the char-
ging monitoring system,
do not install any antistatic
strip to the vehicle.
Recommendations
– In high temperatures, try to park and recharge the vehicle in a shaded/co-
vered location.
– Charging can be performed in the rain or snow.
– Activating the air-conditioning in- creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.

1.18
RENAULT CARDS: general information (1/2)
1 Unlocking the doors and boot.
2 Locking the doors and boot.
3 Unlocking the charging cord/opening the charging flap.
4 Activation of the air-conditioning
5 Integrated key.
The RENAULT card is used
for:
– locking/unlocking the doors and
boot. Refer to the following pages;
– opening the charging flap, please see the information on “Electric ve-
hicle: charging” in Section 1;
– unlocking the charging cord. Please refer to the information on “Electric
vehicle: charging” in Section 1;
– activation of the air-conditioning. Please refer to the information on
“Air-conditioning” in Section 3.
– starting the engine; refer to the in- formation on “Starting the engine” in
Section 2.
RENAULT card operating
range
This varies according to the surround-
ings: when handling the RENAULT
card, it is important to make sure that
you do not lock or unlock the doors by
inadvertently pressing the buttons.
Driver’s responsibility
Never leave your vehicle
with the RENAULT card
inside and never leave a
child (or a pet) unsupervised, even
for a short while.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or by locking the
doors.
Risk of serious injury.
45123
When the battery is flat, you can
still lock/unlock and start your ve-
hicle. Refer to the information on
“Locking/unlocking the doors” in
Section 1 and “Starting the engine”
in Section 2.

1.23
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (3/3)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings. Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle and the tailgate only using the butt\
ons on the
RENAULT card, remote locking and unlocking in hands-free mode are deacti-
vated.
To reactivate the “hands-free” mode: restart the vehicle.
Driver’s responsibility
Never leave your vehicle
with the RENAULT card
inside and never leave a
child (or a pet) unsupervised, even
for a short while.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or by locking the
doors.
Risk of serious injury.

1.26
OPENING AND CLOSING THE DOORS (2/2)
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone on
your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, \
activating equipment such as the electric windows or by locking the door\
s.
Also, in hot and/or sunny weather, please remember that the temperature inside
the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
Child safety
To make it impossible for the rear doors
to be opened from the inside, move the
lever 10 and check from the inside that
the doors are securely locked.
10
Door/tailgate open buzzer
When stationary, the warning light 6,
along with the warning light
2, comes
on when a door, the boot or the charg-
ing flap is open or not closed properly.
When the vehicle is travelling at around
12 mph, the 7, 8 or 9 warning light indi-
cates that one or more of the openings
(door, boot or charging flap) is open or
not closed properly.
Special note
Once the engine has been switched off,
the lights and accessories (radio, etc.)
will continue to operate until the driver’s
door is opened.
6
7
8
9

1.28
Locking the doors without
the RENAULT card
For example, in the event of a dis-
charged battery or the RENAULT card
temporarily not working, etc.
With the engine switched off and an
opening (door or boot) open, press
and hold the switch 3 for more than five
seconds.
When the door is closed, all the doors
and tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle's access zone or using
the key integrated in the RENAULT
card.
LOCKING/UNLOCKING THE DOORS (2/2)
Interior locking/unlocking
door control
Switch 3 simultaneously controls the
doors and the boot.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If you need to transport objects with the
boot open, the other opening elements
can still be locked: with the engine
stopped, press the switch 3 for more
than five seconds to lock the other
openings.
Door and tailgate status
indicator
With the ignition on , the warning light
integrated in switch 3 informs you of the
locking status of the opening elements:
– indicator light on, the doors and tail- gate are locked,
– indicator light off, the doors and tail- gate are unlocked.
When you lock the doors, the indicator
light remains lit and then goes out.
Never leave your vehicle
with the RENAULT card
inside.
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.29
AUTOMATIC LOCKING WHEN DRIVING
Activating/deactivating the
function
With the engine running, press
button 1 for approximately five seconds
until you hear a beep.
Operating principle
After the vehicle is started, the system
automatically locks the doors when
you are driving at approximately 6 mph
(10 km/h) and over.
The door can be unlocked:
– by pressing the door unlocking button 1.
– by opening a front door (vehicle sta- tionary).
NB: if a door is opened or closed, it will
automatically lock again when the vehi-
cle reaches a speed of 6 mph (10 km/h).
Operating faults
If you experience an operating fault
(no automatic locking, the indicator
light incorporated in button 1 does not
light up when trying to lock the open-
ing elements, etc.), firstly check that the
opening elements are properly closed.
If they are properly closed, contact an
authorised dealer.1
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.