2014 RENAULT ZOE remote start

2.3
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai-ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (2/2)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
When you leave your vehi-
cle, especially if you have
your RENAULT card with
you, check that the engine
is completely switched off.
2

3.8
AIR CONDITIONING: remote activation
The air-conditioning can be activated
using the card RENAULT or by the con-
nected services.
This function enables you to bring your
vehicle to a comfortable temperature
before using it.
1
Operating condition
– the engine must be switched off;
– the traction battery charging level must be greater than 45%.
Activating the function
It is carried out by:
– a long press on the button 1 of the
card RENAULT (make sure you
are within the card's field of action -
please see the information on "Card
RENAULT : general information" in
Section 1);
– connected services.
Activating the function is visualised by
– constant illumination of the hazard warning lights and the side repeat-
ers for 3 seconds;
– the warning lights in the buttons
 and AUTO on the air-condi-
tioning control are lit. Switching off the function
– automatically, after a period of ap-
proximately 5 minutes;
– upon starting the engine;
– if you press on the “automatic mode” controls, the “clear view” function,
the fan settings or quick access to
the “air-conditioning programming”
menu;
– if the energy taken exceeds 5% of the traction battery level.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Advice: to optimize vehicle range,
use this function when the vehicle is
plugged in.

3.15
AIR CONDITIONING: information and advice on use
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Advice on use
In some situations, (air conditioning
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in
energy usage when the air conditioning
is operating.
Recommendations to limit energy
consumption and maintain the
range of the vehicle:
Drive with the air vents open and the
windows closed.
If the vehicle has been parked in the
sun, open the doors for a few moments
to let the hot air escape before starting
the engine.
Favour:
– before departure, the use of the air- conditioning programming or remote
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning:
remote activation” in Section 2);
– during your journeys, using ECO mode. Please see information about
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting
or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No hot or cold air is being pro-
duced. Check that the controls are
set correctly and that the fuses are
sound. Otherwise, switch off the
system.
Presence of water under the
vehicle.
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on “Locking, unlocking the opening elements”
in Section 1 and “Starting, stopping the engine”
in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.