2014 Ram ProMaster tow

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service.
Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly Tow
Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
316 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment
with the front wheels raised).
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WHAT TO DO IN EMERGENCIES 317

CAUTION!
•Towing faster than 25 mph (40 km/h) or farther than
15 mi (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
318 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).”
It will also store diagnostic codes and other information
to assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
322 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately.To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
332 MAINTAINING YOUR VEHICLE

Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly with
a mild soap and water to prevent corrosion.
To remove heavy soil and/or excessive brake dust, use
MOPAR® Wheel Cleaner or equivalent or select a non-
abrasive, non-acidic cleaner.
•For chrome wheels, use MOPAR® Chrome Cleaner
(Part#04318013) or equivalent.
• For aluminum wheels, use MOPAR® Wheel Cleaner
(Part# 04796239AB) or equivalent.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
(Continued)
CAUTION! (Continued)
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
•Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
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MAINTAINING YOUR VEHICLE 351

•For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Instrument Panel Surfaces
The instrument panel cover has a low glare surface,
which minimizes reflections in the windshield. Do not
use protectants or other products which may cause
undesirable reflections. Use soap and warm water to
restore the low glare surface.
Cleaning Interior Trim
Interior trim should be cleaned starting with a damp
cloth, a damp cloth with MOPAR® Total Clean or equiva-
lent, then MOPAR® Spot & Stain Remover or equivalent if absolutely necessary. Do not use harsh cleaners or
Armor All®. Use MOPAR® Total Clean or equivalent to
clean vinyl upholstery.
Cleaning Leather Upholstery
MOPAR® Total Clean or equivalent is specifically recom-
mended for leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean or equivalent. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based cleaners to clean
your leather upholstery. Application of a leather condi-
tioner is not required to maintain the original condition.
352 MAINTAINING YOUR VEHICLE

When cleaning the rear view mirror, spray cleaner on the
towel or rag that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft rag. A mild soap solution may beused, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
rag.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric. If the belts need cleaning, use MOPAR® Total Clean, a
mild soap solution, or lukewarm water. Do not remove
the belts from the vehicle to wash them. Dry with a soft
cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do
not disassemble or modify the system. Seat belt
assemblies must be replaced after a collision if they
have been damaged (i.e., bent retractor, torn web-
bing, etc.).
354 MAINTAINING YOUR VEHICLE