2014 Ram Cargo Van maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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IF YOU NEED CONSUMER ASSISTANCE 635

Adding Engine Coolant (Antifreeze)............594
Adding Fuel ............................ .518
Adding Washer Fluid ..................... .591
Additives, Fuel .......................... .513
Adjustable Pedals ........................ .217
Airbag ..................................72
Airbag Deployment ........................82
Airbag Light .............................79
Airbag Maintenance ........................83
Airbag, Side ..............................76
Airbag, Window (Side Curtain) ................78
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .583
Air Conditioner Maintenance .................587
Air Conditioning ......................... .415
Air Conditioning Controls ...................415
Air Conditioning Filter .....................434
Air Conditioning, Rear Zone .................421
Air Conditioning Refrigerant .................587
Air Conditioning System ....................415 Air Conditioning System, Zone Control
..........415
Air Pressure, Tires ........................ .488
Alarm Light ............................ .303
Alarm (Security Alarm) ......................17
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................355
Antifreeze (Engine Coolant) ..................593
Disposal ............................. .596
Anti-Lock Warning Light ....................298
Appearance Care ........................ .602
Ashtray ............................... .261
Assistance Towing ........................ .143
Assist, Hill Start ......................... .473
Auto Down Power Windows ..................41
Automatic Dimming Mirror ..................114
Automatic Door Locks ......................37
Automatic Headlights ..................... .204
Automatic Temperature Control (ATC) ..........423
644 INDEX

Carbon Monoxide Warning..................101
Cargo Area Features ...................... .275
Cargo Compartment ...................... .275
Luggage Carrier ....................... .279
Cargo (Vehicle Loading) ....................268
Car Washes ............................ .603
Cellular Phone .......................... .129
Center High Mounted Stop Light ..............623
Certification Label ........................ .520
Chains, Tire ............................ .498
Changing A Flat Tire ...................... .544
Chart, Tire Sizing ........................ .478
Check Engine Light (Malfunction Indicator Light) . .300
Checking Your Vehicle For Safety ..............101
Checks, Safety .......................... .101
Child Restraint ............................86
Child Safety Locks .........................48
Clean Air Gasoline ........................511
Climate Control ......................... .415Clock
................................. .333
Coat Hook ............................. .268
Coin Holder ............................ .269
Cold Weather Operation ....................442
Compact Disc (CD) Maintenance ..............414
Compact Spare Tire ....................... .493
Compass .............................. .322
Compass Calibration ...................... .323
Compass Variance ........................ .324
Computer, Trip/Travel ..................... .320
Connector UCI................................ .358
Universal Consumer Interface (UCI) ..........358
Conserving Fuel ......................... .319
Console ............................... .269
Console, Floor .......................... .269
Console, Overhead ....................... .234
Console, Removable ...................... .272
Contract,

Service ......................... .637
646 INDEX

E-85 Fuel.............................. .514
Economy (Fuel) Mode ..................... .447
Electrical Power Outlets .....................252
Electric Remote Mirrors .....................116
Electronic Brake Control System ...............466
Brake Assist System .....................468
Electronic Speed Control (Cruise Control) ........219
Electronic Stability Control (ESC) ..............468
Electronic Vehicle Information Center (EVIC) ......309
Emergency, In Case of Hazard Warning Flasher ..................541
Jacking .............................. .544
Jump Starting ......................... .564
Overheating .......................... .541
Emission Control System Maintenance ..........577
Engine Air Cleaner .......................... .583
Block Heater ......................... .443
Break-In Recommendations ................100 Checking Oil Level
..................... .580
Compartment ......................... .575
Compartment Identification ................575
Coolant (Antifreeze) .....................592
Cooling ............................. .592
Exhaust Gas Caution .....................101
Flooded, Starting ...................... .442
Fuel Requirements ..................... .510
Oil................................. .580
Oil Selection .......................... .581
Oil Synthetic ......................... .582
Overheating .......................... .541
Starting ............................. .441
Temperature Gauge ..................... .305
Engine Oil Viscosity ...................... .582
Engine Oil Viscosity Chart ...................582
Enhanced Accident Response Feature ............81
Entry System, Illuminated ....................
19
Ethanol ................................511
648 INDEX

Event Data Recorder........................85
Exhaust Gas Caution ........................54
Exhaust System .......................... .101
Exterior Lights .......................... .105
Fabric Care ............................. .605
Filler Location Fuel ....................... .302
Filters Air Cleaner .......................... .583
Air Conditioning ...................... .434
Engine Oil ........................... .583
Engine Oil Disposal .....................582
Flashers Hazard Warning ....................... .541
Turn Signal .......................... .105
Flash-To-Pass ........................... .210
Flexible Fuel Vehicles Cruising Range ........................ .517
Engine Oil ........................... .517Fuel Requirements
..................... .514
Maintenance .......................... .518
Replacement Parts ...................... .518
Starting ............................. .517
Flooded Engine Starting ....................442
Floor Console ........................... .269
Fluid Capacities ......................... .624
Fluid Leaks ............................ .105
Fluid Level Checks Automatic Transmission ..................601
Brake ............................... .598
Cooling System ........................ .592
Power Steering ........................ .461
Fluids, Lubricants and Genuine Parts ...........625
Fog Lights ............................. .206
Fog Light Service ........................ .621
Fold in Floor (Stow n Go) Seating.............178
Freeing A Stuck Vehicle .....................568
Fuel .................................. .510
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INDEX 649

Loading Vehicle......................... .268
Capacities ........................... .523
Tires ............................... .482
Load Leveling System ..................... .279
Locks ..................................34
Door .................................34
Lubrication, Body ........................ .590
Luggage Rack (Roof Rack) ...................279
Lug Nuts .............................. .542
Maintenance Free Battery ....................586
Maintenance Procedures ....................579
Maintenance Schedule ..................... .628
Malfunction Indicator Light (Check Engine) .......300
Manual, Service ......................... .640
Map/Reading Lights ...................... .235
Memory Feature (Memory Seat) ...............197
Memory Seat ............................117
Methanol ...............................511 Mini-Trip Computer
...................... .320
Mirrors ................................114
Automatic Dimming .....................114
Electric Remote .........................116
Exterior Folding ........................116
Heated ...............................117
Memory ............................. .197
Outside ..............................115
Rearview .............................114
Vanity ...............................119
Mode Fuel Saver ........................... .319
Modifications/Alterations, Vehicle ...............7
Monitor, Tire Pressure System ................501
Mopar Parts ............................ .579
MTBE/ETBE .............................511
Multi-Function Control Lever .................209
654 INDEX

Remote Starting System......................30
Removable Floor Console ...................272
Replacement Keys .........................16
Replacement Parts ........................ .579
Replacement Tires ........................ .497
Reporting Safety Defects ....................639
Resetting Oil Change Indicator ................297
Restraint, Head .......................... .174
Restraints, Child ...........................86
Rocking Vehicle When Stuck .................568
Roof Rack (Luggage Rack) ...................279
Rotation, Tires .......................... .500
Safety Checks Inside Vehicle .................102
Safety Checks Outside Vehicle ................104
Safety Defects, Reporting ....................639
Safety, Exhaust Gas ....................... .101
Safety Information, Tire .....................476
Safety Tips ............................. .101Satellite Radio Antenna
.....................355
Schedule, Maintenance .....................628
Seat Belt Maintenance ..................... .608
Seat Belt Reminder .........................70
Seat Belts ................................55
Adjustable Shoulder Belt ...................63
Adjustable Upper Shoulder Anchorage .........63
And Pregnant Women .....................71
Child Restraint ..........................86
Extender ..............................72
Front Seat .............................58
Inspection ........................... .102
Pretensioners ...........................66
Rear Seat ..............................58
Seats ................................. .165
Adjustment .......................... .165
Fold in Floor (Stow nGo).................178
Memory ............................. .197
Power .............................. .166
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INDEX 657