2014 Ram Cargo Van tow

3. Using a small screwdriver or similar tool, remove theshift lever override access cover (located near the top
right of the shift lever in the instrument panel). 4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access
hole, and push and hold the override release lever
forward.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service.
Shift Lever Override Access Cover
570 WHAT TO DO IN EMERGENCIES

Towing ConditionWheels OFF the Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) maxspeed
• 15 miles (24 km) maxdistanceWheel lift Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see
Shift Lever Override in this section for
instructions on shifting the transmission out of PARK for
towing.
6
WHAT TO DO IN EMERGENCIES 571

CAUTION!
•Do not use sling type equipment when towing.
Damage to the fascia will occur.
•
When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed
equipment is not available, and the transmission is
operable, the vehicle may be flat towed (with all four
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h). If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), it must be towed with the front wheels
OFF the ground (using a flatbed truck, or wheel lift
equipment with the front wheels raised).CAUTION!
Towing faster than 25 mph (40 km/h) or farther than
15 mi (24 km) with front wheels on the ground can
cause severe transmission damage. Such damage is
not covered by the New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
572 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“gASCAP” message will display in the odometer or a
“CHECK GASCAP” message will be displayed in the
Electronic Vehicle Information Center (EVIC). Refer to
576 MAINTAINING YOUR VEHICLE

To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
• Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
• Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not use
a booster battery or any other booster source with
an output greater than 12 Volts. Do not allow cable
clamps to touch each other.
• Battery posts, terminals, and related accessories
contain lead and lead compounds. Wash hands
after handling.
586 MAINTAINING YOUR VEHICLE

The A/C air filter is located in the fresh air inlet behind
the glove box. Perform the following procedure to re-
place the filter:
1. Open the glove compartment and remove all contents.
2. Push in on the sides of the glove compartment andlower the door.
3. Pivot the glove compartment downward.
4. Disengage the two retaining tabs that secure the filter cover to the HVAC housing, and remove the cover.
5. Remove the A/C air filter by pulling it straight out ofthe housing.
6. Install the A/C air filter with the arrow on the filter pointing toward the floor. When installing the filter
cover, make sure the retaining tabs fully engage the
cover.
A/C Air Filter Replacement
7
MAINTAINING YOUR VEHICLE 589

•For aluminum wheels, use MOPAR® Wheel Cleaner
(Part# 04796239AB) or equivalent.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following man-
ner:
• Remove as much of the stain as possible by blotting
with a clean, dry towel. •
Blot any remaining stain with a clean, damp towel.
• For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
• For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Instrument Panel Surfaces
The instrument panel cover has a low glare surface,
which minimizes reflections in the windshield. Do not
use protectants or other products which may cause
undesirable reflections. Use soap and warm water to
restore the low glare surface.7
MAINTAINING YOUR VEHICLE 605

To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution fol-
lowed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis
with MOPAR® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear win-
dow equipped with electric defrosters or the right rear
quarter window equipped with the radio antenna. Do
not use scrapers or other sharp instrument that may
scratch the elements.When cleaning the rear view mirror, spray cleaner on the
towel or rag that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft rag. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
rag.
2. Dry with a soft cloth.
7
MAINTAINING YOUR VEHICLE 607